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New Build Troubleshooting

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Posted · Original PosterOP

I built a new PC with the following configuration:

Processor: Intel i7 8700

Case: NZXT H200

M.B.: Gigabyte z370N - Wifi

RAM: Corsair Vengeance RGB 16GB (2x8GB) DDR4 3000MHz C15 Desktop Memory

GPU: Gigabyte AORUS GeForce RTX 2060 Xtreme 6G Graphics Card,

SSD; 1-WD Blue 3D NAND 1TB PC SSD - SATA III 6 Gb/s, M.2 2280

          2- Samsung 970 EVO 500GB - NVMe PCIe M.2 2280 SSD

PSU: CORSAIR TXM Series, TX750M, 750 Watt, 80+ Gold Certified, Semi Modular Power Supply


The PC was working perfectly for 2 weeks, then suddenly when I switch it on the screen is black although there is power. I noticed the following:

- The MB have power connected as the LED is on

- The GPU is on as the fan is on and the RGB light is on

- The fans are all operational

- The RAM RGB light is OFF.


I assumed it is the RAM fauilure, I tried to replace take them out clean them and put them on again but the situation is till the same, I assume the RAM is the problem so I will buy a new one, but I need your help:

- is there a way to confirm it is the RAM causing the problem?

- Is there any other suggestions to troubleshoot the problem?


Thank You



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Pull out the GPU and see if you have the problem running off of Intel CPU graphics.  This would assess whether there is an issue with your GPU.

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Posted · Original PosterOP

I took out the GPU and tried the MB graphics, and still the same problem, black screen and no light on the RAM modules. 

Do you have any other suggestins?

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