Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Mimetic

BAD_POOL_HEADER BSOD Windows 10 help

Recommended Posts

Posted · Original PosterOP

Hello I have been getting these annoying BAD_POOL_HEADER BSOD's in windows 10 & not sure what the root cause of it could be.

 

Can someone please take a look at the dump file & help me out please ?

Link to file https://drive.google.com/open?id=1TG5j2dL9dOnjQe75mfouQRlkhjmBRCjz

 

Thanks

 

Specs:

My current PC:

CPU: Ryzen 1600

Mobo: asrock gamigX

RAM: 32GB G.Skill TridentZ @2666mhz

GPU: GTX 1070 evga sc

2 samsung evo ssd's (256gb & 500gb)

Link to post
Share on other sites
10 minutes ago, Mimetic said:

Hello I have been getting these annoying BAD_POOL_HEADER BSOD's in windows 10 & not sure what the root cause of it could be. 

 

Can someone please take a look at the dump file & help me out please ?

Link to file https://drive.google.com/open?id=1TG5j2dL9dOnjQe75mfouQRlkhjmBRCjz

 

Thanks

check your temperatures, your drive health, your RAM and try running in safe mode.


...is there a question here? 🤔

sudo chmod -R 000 /*

What is scaling and how does it work? Asus PB287Q unboxing! Console alternatives :D Watch Netflix with Kodi on Arch Linux Sharing folders over the internet using SSH Beginner's Guide To LTT (by iamdarkyoshi)

Sauron'stm Product Scores:

Spoiler

Just a list of my personal scores for some products, in no particular order, with brief comments. I just got the idea to do them so they aren't many for now :)

Don't take these as complete reviews or final truths - they are just my personal impressions on products I may or may not have used, summed up in a couple of sentences and a rough score. All scores take into account the unit's price and time of release, heavily so, therefore don't expect absolute performance to be reflected here.

 

-Lenovo Thinkpad X220 - [8/10]

Spoiler

A durable and reliable machine that is relatively lightweight, has all the hardware it needs to never feel sluggish and has a great IPS matte screen. Downsides are mostly due to its age, most notably the screen resolution of 1366x768 and usb 2.0 ports.

 

-Apple Macbook (2015) - [Garbage -/10]

Spoiler

From my perspective, this product has no redeeming factors given its price and the competition. It is underpowered, overpriced, impractical due to its single port and is made redundant even by Apple's own iPad pro line.

 

-OnePlus X - [7/10]

Spoiler

A good phone for the price. It does everything I (and most people) need without being sluggish and has no particularly bad flaws. The lack of recent software updates and relatively barebones feature kit (most notably the lack of 5GHz wifi, biometric sensors and backlight for the capacitive buttons) prevent it from being exceptional.

 

-Microsoft Surface Book 2 - [Garbage - -/10]

Spoiler

Overpriced and rushed, offers nothing notable compared to the competition, doesn't come with an adequate charger despite the premium price. Worse than the Macbook for not even offering the small plus sides of having macOS. Buy a Razer Blade if you want high performance in a (relatively) light package.

 

-Intel Core i7 2600/k - [9/10]

Spoiler

Quite possibly Intel's best product launch ever. It had all the bleeding edge features of the time, it came with a very significant performance improvement over its predecessor and it had a soldered heatspreader, allowing for efficient cooling and great overclocking. Even the "locked" version could be overclocked through the multiplier within (quite reasonable) limits.

 

-Apple iPad Pro - [5/10]

Spoiler

A pretty good product, sunk by its price (plus the extra cost of the physical keyboard and the pencil). Buy it if you don't mind the Apple tax and are looking for a very light office machine with an excellent digitizer. Particularly good for rich students. Bad for cheap tinkerers like myself.

 

 

Link to post
Share on other sites
Posted · Original PosterOP
18 minutes ago, Sauron said:

check your temperatures, your drive health, your RAM

All checked & look fine & checking the drive didn't report back any errors.

 

The BSOD is completely random also so it makes trying to find a use case for it impossible.

I was hoping the dump file may show exactly what triggered it but I'm not sure how to read it properly.

Link to post
Share on other sites

A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the most common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. (By theory, RAM problems would be suspect for memory pool issues).

 

Restart computer in safe mode and check if the issue persists.


(◑‿◐)

Link to post
Share on other sites
31 minutes ago, Mimetic said:

All checked & look fine & checking the drive didn't report back any errors.

 

The BSOD is completely random also so it makes trying to find a use case for it impossible.

I was hoping the dump file may show exactly what triggered it but I'm not sure how to read it properly.

Does it happen in safe mode?


...is there a question here? 🤔

sudo chmod -R 000 /*

What is scaling and how does it work? Asus PB287Q unboxing! Console alternatives :D Watch Netflix with Kodi on Arch Linux Sharing folders over the internet using SSH Beginner's Guide To LTT (by iamdarkyoshi)

Sauron'stm Product Scores:

Spoiler

Just a list of my personal scores for some products, in no particular order, with brief comments. I just got the idea to do them so they aren't many for now :)

Don't take these as complete reviews or final truths - they are just my personal impressions on products I may or may not have used, summed up in a couple of sentences and a rough score. All scores take into account the unit's price and time of release, heavily so, therefore don't expect absolute performance to be reflected here.

 

-Lenovo Thinkpad X220 - [8/10]

Spoiler

A durable and reliable machine that is relatively lightweight, has all the hardware it needs to never feel sluggish and has a great IPS matte screen. Downsides are mostly due to its age, most notably the screen resolution of 1366x768 and usb 2.0 ports.

 

-Apple Macbook (2015) - [Garbage -/10]

Spoiler

From my perspective, this product has no redeeming factors given its price and the competition. It is underpowered, overpriced, impractical due to its single port and is made redundant even by Apple's own iPad pro line.

 

-OnePlus X - [7/10]

Spoiler

A good phone for the price. It does everything I (and most people) need without being sluggish and has no particularly bad flaws. The lack of recent software updates and relatively barebones feature kit (most notably the lack of 5GHz wifi, biometric sensors and backlight for the capacitive buttons) prevent it from being exceptional.

 

-Microsoft Surface Book 2 - [Garbage - -/10]

Spoiler

Overpriced and rushed, offers nothing notable compared to the competition, doesn't come with an adequate charger despite the premium price. Worse than the Macbook for not even offering the small plus sides of having macOS. Buy a Razer Blade if you want high performance in a (relatively) light package.

 

-Intel Core i7 2600/k - [9/10]

Spoiler

Quite possibly Intel's best product launch ever. It had all the bleeding edge features of the time, it came with a very significant performance improvement over its predecessor and it had a soldered heatspreader, allowing for efficient cooling and great overclocking. Even the "locked" version could be overclocked through the multiplier within (quite reasonable) limits.

 

-Apple iPad Pro - [5/10]

Spoiler

A pretty good product, sunk by its price (plus the extra cost of the physical keyboard and the pencil). Buy it if you don't mind the Apple tax and are looking for a very light office machine with an excellent digitizer. Particularly good for rich students. Bad for cheap tinkerers like myself.

 

 

Link to post
Share on other sites

You can use this as a checklist for troubleshooting if you want

 

https://www.thewindowsclub.com/bad_pool_header_windows


Please quote my post, or put @paddy-stone if you want me to respond to you, I may not see your post otherwise.

 

Spoiler
  • PCs:-
  • AM4 1700 build https://uk.pcpartpicker.com/user/paddy.stone/saved/XyXyXL
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  •  
  • Storage/NAS/Servers:-
  • Main Server - ASrock AB350M Pro 4 - AMD Athlon 200GE - 16GB DDR4 2133Mhz RAM - 240GB Crucial M500 SSD Boot Drive, running Windows 10, plex server - 4x 4TB Seagate Ironwolf HDDs.
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
  • HP ProLiant G6 Server SE316M1 Twin Hex Core Intel Xeon E5645 2.40GHz 48GB RAM
  •  
  • Gaming/Tablets etc:-
  • Xbox One S 500GB + 2TB HDD
  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocaphone F1 128GB 6GB RAM
  • Xiaomi Redmi Note 4
  • Lenovo k3 note
  • Windows tablet
  •  
  • Unused Hardware currently :-
  •  
  • i7 6700K  b250 mobo - Thermaltake Core V21-  EVGA Supernova G2 650W Gold PSU
  • AMD phenom II 1055t / 8GB RAM / DVD writer
  • Zotac GTX 1060 6GB Amp! edition x2
  • Zotac GTX 1050 mini
  • Nvidia Shield K1 tablet

 

 

Link to post
Share on other sites

Another factor for this BSOD is your anti-virus. Uninstall it, restart and see if your problem is solved.

You can try running: BlueScreenViewer (http://www.nirsoft.net/utils/blue_screen_view.html)

To read through your mini dump file on your system, and see a bit better which file is the culprit

 

  • If it is a system file, then usually it your RAM, and while you did run a test and said it was OK, you need to run extended and a few times at least MemTest and Windows Memory.
  • If it is a driver file, you can uninstall the device or update the driver.
  • If it is a program file, you can uninstall it.
Link to post
Share on other sites
Posted · Original PosterOP
12 hours ago, Sauron said:

Does it happen in safe mode?

Without a use case to trigger it I tried anyway for about 40 minutes & it didn't appear to happen.

 

Thanks to all for the your replies also.

I let memtest86 run for 1 hour & at test 4 it showed 25 errors so I think it is the RAM sticks themselves.

 

I am thinking of replacing them for these Corsair CMK32GX4M2A2666C16 Vengeance LPX 32 GB (2 x 16 GB) DDR4 2666 MHz C16 & getting intouch with G.Skill to RMA the current kit & may just ask for a refund depending on their response.

 

I need a decent kit asap as this is my main PC I use for work it's difficult going 1 day without this PC so I'm sure you can understand my need for another 32gb kit asap ;).

 

Should the corsair kit I linked to be able to run atleast @2666 MHz on my PC ?:

 

CPU: Ryzen 1600

Mobo: asrock gamigX  X370 BIOS 3.20

RAM: 32GB G.Skill TridentZ @2666mhz

GPU: GTX 1070 evga sc

2 samsung evo ssd's (256gb & 500gb)

Link to post
Share on other sites
Just now, Mimetic said:

Without a use case to trigger it I tried anyway for about 40 minutes & it didn't appear to happen.

 

Thanks to all for the your replies also.

I let memtest86 run for 1 hour & at test 4 it showed 25 errors so I think it is the RAM sticks themselves.

 

I am thinking of replacing them for these https://www.amazon.co.uk/gp/product/B0134EW44S/ref=ox_sc_saved_title_1?smid=A3P5ROKL5A1OLE&psc=1 & getting intouch with G.Skill to RMA the current kit & may just ask for a refund depending on their response.

 

I need a decent kit asap as this is my main PC I use for work it's difficult going 1 day with this PC so I'm sure you can nderstand my need for another 32gb kit asap ;).

 

Should the corsair kit I linked to be able to run atleast @2666 MHz on my PC ?:

 

CPU: Ryzen 1600

Mobo: asrock gamigX  X370 BIOS 3.20

RAM: 32GB G.Skill TridentZ @2666mhz

GPU: GTX 1070 evga sc

2 samsung evo ssd's (256gb & 500gb)

It could definitely be bad ram if memtest is getting errors, I thought you said your ram was tested and working fine...?

 

It could be your motherboard's dimm slots (though I doubt it) so an RMA of the sticks themselves may not fix it - you may be able to find out of that's the case; since you have multiple sticks try them one at a time in different slots and see if you still get memtest errors. If nothing else if any single stick works fine you can use that to work while your new kit arrives.

 

The other possible reason for your problems is a corrupted driver, which means that in safe mode you should never have problems. If you get a shutdown in safe mode that excludes a bad driver - but given your memtest results I would wager it's the ram. The corsair kit should work just fine as a replacement though if your ram is defective I would demand a substitute from gskill.


...is there a question here? 🤔

sudo chmod -R 000 /*

What is scaling and how does it work? Asus PB287Q unboxing! Console alternatives :D Watch Netflix with Kodi on Arch Linux Sharing folders over the internet using SSH Beginner's Guide To LTT (by iamdarkyoshi)

Sauron'stm Product Scores:

Spoiler

Just a list of my personal scores for some products, in no particular order, with brief comments. I just got the idea to do them so they aren't many for now :)

Don't take these as complete reviews or final truths - they are just my personal impressions on products I may or may not have used, summed up in a couple of sentences and a rough score. All scores take into account the unit's price and time of release, heavily so, therefore don't expect absolute performance to be reflected here.

 

-Lenovo Thinkpad X220 - [8/10]

Spoiler

A durable and reliable machine that is relatively lightweight, has all the hardware it needs to never feel sluggish and has a great IPS matte screen. Downsides are mostly due to its age, most notably the screen resolution of 1366x768 and usb 2.0 ports.

 

-Apple Macbook (2015) - [Garbage -/10]

Spoiler

From my perspective, this product has no redeeming factors given its price and the competition. It is underpowered, overpriced, impractical due to its single port and is made redundant even by Apple's own iPad pro line.

 

-OnePlus X - [7/10]

Spoiler

A good phone for the price. It does everything I (and most people) need without being sluggish and has no particularly bad flaws. The lack of recent software updates and relatively barebones feature kit (most notably the lack of 5GHz wifi, biometric sensors and backlight for the capacitive buttons) prevent it from being exceptional.

 

-Microsoft Surface Book 2 - [Garbage - -/10]

Spoiler

Overpriced and rushed, offers nothing notable compared to the competition, doesn't come with an adequate charger despite the premium price. Worse than the Macbook for not even offering the small plus sides of having macOS. Buy a Razer Blade if you want high performance in a (relatively) light package.

 

-Intel Core i7 2600/k - [9/10]

Spoiler

Quite possibly Intel's best product launch ever. It had all the bleeding edge features of the time, it came with a very significant performance improvement over its predecessor and it had a soldered heatspreader, allowing for efficient cooling and great overclocking. Even the "locked" version could be overclocked through the multiplier within (quite reasonable) limits.

 

-Apple iPad Pro - [5/10]

Spoiler

A pretty good product, sunk by its price (plus the extra cost of the physical keyboard and the pencil). Buy it if you don't mind the Apple tax and are looking for a very light office machine with an excellent digitizer. Particularly good for rich students. Bad for cheap tinkerers like myself.

 

 

Link to post
Share on other sites
Posted · Original PosterOP
8 minutes ago, Sauron said:

It could definitely be bad ram if memtest is getting errors, I thought you said your ram was tested and working fine...?

Yeah I only ran the earlier which showed nothing wrong but memtest86 found errors pretty quick (I didn't have enough free time earlier today when I started the thread to do memtest).

 

11 minutes ago, Sauron said:

It could be your motherboard's dimm slots (though I doubt it) so an RMA of the sticks themselves may not fix it - you may be able to find out of that's the case; since you have multiple sticks try them one at a time in different slots and see if you still get memtest errors. If nothing else if any single stick works fine you can use that to work while your new kit arrives.

To be honest the motherboard dimm slots I have noticed on the Asrock gaming x can be a real pain to get the RAM to sit in properly & 'click' in so that they are properly in so not sure about that I think once I have another RAM kit here I should be able to do more tests with memtest & see what that shows if anything different. If another RAM kit also shows similar errors I may have to get a different mobo also to test out also I guess.

 

 

Link to post
Share on other sites
Posted · Original PosterOP

Just a little update I received the Corsair RAM I linked to above & for some reason they appear to in incompatible with my mobo the error code on DrDebug shows 4f when I try to use them. I have emailed Asrock waiting for a reply from them I may end up returning them for a refund.

 

I have some older sticks which I have put in (I got when I initially built this machine) now which run fine in memtest86 with no errors but I still randomly have got the same BSOD unfortunately so now I'm very confused what could actually be wrong. I have now also done a completely fresh installtion on windows after formatting the OS drive & only have steam, AMD chipset drivers, Nividia GPU drivers (tested already with latest drivers & older ones same results) Notepad++, Realtek drivers & 1 game installed.

 

Could this possibly be a motherboard issue ? maybe even power supply ?

 

I don't have these spare components to try swapping stuff out with others so I may end up building another build at this point lol

 

I have been trying everything from this link & I still have been getting this same BSOD

On 6/12/2019 at 12:21 PM, paddy-stone said:

You can use this as a checklist for troubleshooting if you want

 

https://www.thewindowsclub.com/bad_pool_header_windows

 

I have these 2 memory dump files as my latest dumps from the PC in question can anyone here possibly take a look at them ?

Memory.dmp file: https://drive.google.com/open?id=127qOYZ1PVgi_8f3_eaREYUCTkFvO4Uyi

New minidump: https://drive.google.com/open?id=1KiHDiVHHhPgXfPwM_Gj975v3w-KbFKaV

It seems to happen I notice more now when I try to play a game which uses EasyAntiCheat (needs to be enabled to play on servers) but I'm not 100% that is the root of it.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×