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r2724r16

$10,000 later, an Apple Store Genius diagnoses a $0 MacBook Pro Problem

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Posted · Original PosterOP

$10,000 later, an Apple Store Genius diagnoses a $0 MacBook Pro Problem

 

Link: https://9to5mac.com/2019/06/11/macbook-pro-problem/amp/

 

Sorry if this is not worthy of its own thread, but I just think it's hilarious.


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That's an amazing lack of critical thinking, damn.


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Posted · Original PosterOP
Just now, TempestCatto said:

They'll replace a whole ass motherboard and cpu when it's just a simple ribbon cable. It's what they do best: scam.

I don't think it's Apple scamming people. It's just that its employees are not GENIUS.


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Somebody send this to Louis Rossmann, ASAP. 


Please, take everything I say with a grain of salt. I'm not a professional, just a moderately knowledgeable nerd. 

 

"They misunderestimated me."

-George W. Bush

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3 minutes ago, bellabichon said:

Somebody send this to Louis Rossmann, ASAP. 

I'll do it for $10,000.


Yup the yup.

 

Socialism is for figs.

Not supporting the political facade known as "Gay Pride."

 

Pyo.

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and apple failed!


I enjoy reading the tech news section until about page 3-4 when it becomes an argument over which company is best.

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I feel like this article is just my tech life in general.


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On 2/26/2019 at 2:37 AM, campy said:

when my girlfriend comes over and sees my dining room and kitchen counters covered in pc parts from pre 2006 she immediately takes off her clothes

nothing sexual, she just doesnt want the nerd dust on her clothes 

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If they employed actual technicians and didn't insist on plebs following specific procedures then they'd likely get a lot more work and have happier customers.  I had a friend who had an issue with his $3000 Maton guitar.  I suggested we could fix it as it simply required the nut filed. He said no way, it's going back to Maton for repair.  I think a lot of people will happily pay a premium to get a premium service, but they will not continue to buy into a poorly executed $centric policy.  Hell even the popup store screen replacement guys do a better job of diagnosing than genius bar employees.


QuicK and DirtY. Read the CoC it's like a guide on how not to be moron.  Also I don't have an issue with the VS series.

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19 minutes ago, r2724r16 said:

I don't think it's Apple scamming people. It's just that its employees are not GENIUS.

I mean apple is one of the most anti-consumer piece of trash companies in the world, despite somehow being #1. It's just proof that an inferior attitude towards your customers, numerous major design flaws, and charging through the ass for products that just ain't worth the money, are not hindrances to a business, so long as people have the false perception that they're getting something hip, trendy, and "better".

 

It's almost this weird shit where the rules of free market capitalism don't apply to Apple, because if they did, they'd have been out of business 15 years ago. It baffles me. Even if in this case it wasn't a scam, it's still nothing new when it comes to apple "customer service". 

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7 minutes ago, bmichaels556 said:

I mean apple is one of the most anti-consumer piece of trash companies in the world, despite somehow being #1.

Could the reason be that you're wrong? 


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14 minutes ago, bmichaels556 said:

I mean apple is one of the most anti-consumer piece of trash companies in the world, despite somehow being #1. It's just proof that an inferior attitude towards your customers, numerous major design flaws, and charging through the ass for products that just ain't worth the money, are not hindrances to a business, so long as people have the false perception that they're getting something hip, trendy, and "better".

They actually got to be number 1 before a lot these things started to become common.  Right to repair and suing blackmailing repair shops along with lower quality designs and slow to accept responsibility has really only been a thing of the recent past.

 

14 minutes ago, bmichaels556 said:

It's almost this weird shit where the rules of free market capitalism don't apply to Apple, because if they did, they'd have been out of business 15 years ago. It baffles me. Even if in this case it wasn't a scam, it's still nothing new when it comes to apple "customer service". 

It seems those practices has stagnated their growth.  Some might even argue it has declined since.


QuicK and DirtY. Read the CoC it's like a guide on how not to be moron.  Also I don't have an issue with the VS series.

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11 minutes ago, DrMacintosh said:

Could the reason be that you're wrong? 

 

Is more like anti repairs which can views as anti consumer as not everyone want to fix their issues by buying a new product.  

 

They are the one who said opening a phone could kill someone. Meanwhile rose is hitting a battery with a hammer. 


Magical Pineapples


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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23 minutes ago, DrMacintosh said:

Could the reason be that you're wrong? 

Could it be? I guess so.

 

Is it probable? Based on the evidence, I don't think that's the case.

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18 minutes ago, mr moose said:

They actually got to be number 1 before a lot these things started to become common.  Right to repair and suing blackmailing repair shops along with lower quality designs and slow to accept responsibility has really only been a thing of the recent past.

 

It seems those practices has stagnated their growth.  Some might even argue it has declined since.

Could be. Them getting complacent, thinking they were too big to fail and then ditching making customers a priority sort of thing? Maybe. I don't know much about the "apple tax" or its existence 15 years ago, if it existed at all. Design flaws, yes. I know, every company sends them out, but I also feel like if they're a world-class company and only do an occasional update of their hardware, these shouldn't be major issues. But just my two cents, and I have to concede that every line of products has issues. 

 

I just find that Apple, at least today, seems far more about being "trendy" rather than the actual productivity they market to customers. You have these hipsters buying $2,000 laptops so they can go on Facebook. I know that segment exists for every product line, even me to some extent, but I've been surrounded by it in college for so many years it just wears on my sanity! lmao

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2 hours ago, bmichaels556 said:

Could be. Them getting complacent, thinking they were too big to fail and then ditching making customers a priority sort of thing? Maybe. I don't know much about the "apple tax" or its existence 15 years ago, if it existed at all. Design flaws, yes. I know, every company sends them out, but I also feel like if they're a world-class company and only do an occasional update of their hardware, these shouldn't be major issues. But just my two cents, and I have to concede that every line of products has issues. 

 

I just find that Apple, at least today, seems far more about being "trendy" rather than the actual productivity they market to customers. You have these hipsters buying $2,000 laptops so they can go on Facebook. I know that segment exists for every product line, even me to some extent, but I've been surrounded by it in college for so many years it just wears on my sanity! lmao

The thing is apple have always been more expensive, but in the earlier days (10-15 years ago), it could be argued you got what you paid for.  I personally don't like apple, never really have, but I have to give credit where credit is due, and their older stuff did fill a market and was durable.  It's the people who tried to insinuate it was good for everything that makes it unbearable to discuss.  I am never going to accept a $2000 macbook is a good purchase for an email machine.    In the last 3-4 years their antics across multiple issues have left me just baffled as to how most average users cannot be concerned with buying their products. 

 

 


QuicK and DirtY. Read the CoC it's like a guide on how not to be moron.  Also I don't have an issue with the VS series.

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FIGHT FIGHT FIGHT FIGHT FIGHT FIGHT 

these threads always go nowhere I just love seeing people justify whatever


Volume / Normalized 100% / 89% (content loudness 1.0dB)

Yes, I'm gay and don't give a shit about pride. My sexuality isn't my personality; my VHS tapes and my video captures are.

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4 hours ago, Dan Castellaneta said:

FIGHT FIGHT FIGHT FIGHT FIGHT FIGHT 

these threads always go nowhere I just love seeing people justify whatever

you're wrong.  I can justify all my arguments with one link that will simultaneously piss off everyone:

 

https://steveblank.com/2016/10/24/why-tim-cook-is-steve-ballmer-and-why-he-still-has-his-job-at-apple/

 

 

/evil plans for thread domination

 

 


QuicK and DirtY. Read the CoC it's like a guide on how not to be moron.  Also I don't have an issue with the VS series.

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9 hours ago, r2724r16 said:

I don't think it's Apple scamming people. It's just that its employees are not GENIUS.

Yup, maybe until 2013-2014 there were Apple genius that knew what was going on with the computers, but Apple's new devices being so hard to fix imo made the employees really, really thick and unabled to fix easy problems...

How do you explain your self-centered genius that they can no longer be called genius but instead helper (oh, the irony) or even just Apple worker

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It's almost as if Apple is a shit company with shit employees, shit products, and shit internal practices.

 

Stop. Buying. Apple. Products.

9 hours ago, r2724r16 said:

I don't think it's Apple scamming people. It's just that its employees are not GENIUS.

They absolutely DO scam people. They quote entire device replacements over a bent pin that others would not charge anything for. They claim that water damaged Iphones cannot have information recovered off of them and outright suppress any and all claims to the contrary, despite third party repairers reporting about a 95% success rate in recovering said information.

 

Those same repair shops only charge you for successful recovery, if they cannot recover the data, you pay nothing. They're that confident in their ability to get the phone back in working condition.

 

But as far as Apple is concerned, they state it is "100% impossible to recover the data on that phone". Which is true by their practice of refusing to even attempt to repair the device and recover the data.


Computer's don't make errors. What they do, they do on purpose. By now your name and particulars have been fed into every laptop, desktop, mainframe and supermarket scanner that collectively make up the global information conspiracy, otherwise known as The Beast.

 

You just be careful. Computers have already beaten the Communists at chess. Next thing you know, they'll be beating humans.

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I have a script on my PC that turns off my monitor signal without locking the OS, but after I move the mouse it turns back on, I wonder if the victim couldn't have used something like that.

It is possible to confuse failed backlight with not working screen, I fully understand the user error, but the genius guys failed miserably. I think it goes down to what Lois Rossmann said about Apple preferring replacing whole things to precise diagnosis and fixing only what's not working. Idiot or not, Genius Bar worker is encouraged to replace everything rather than, say, a ribbon cable.

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Haha, no way 🤣 oh apple oh apple 


 

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