On 6/11/2019 at 6:24 AM, _d0nut said:
I've been looking to get an AIO, and after some researching found out that the path for me to take in the event of an AIO leak is to contact the local distributor for AIO replacement, which is fine. But in the event that the leak damages other components I have to contact the manufacturer and possibly ship the entire computer over there and it'll take super long for replacement.
I want to strike a balance between not-so-shitty customer service and good looks.
I've heard ASUS has awful customer service and that NZXT sometimes doesn't replace parts that their faulty AIO damages. Anyone have experience with other companies?
Outside of what others have said about Corsair customer service, we do have policies in place should a leak occur and damage components, there is a dedicated team to help the customer out. And if you run into any issues or have questions, I'm always here to help out the community.