H100i Pro RGB SE - Fan issue, is it me or the fan?

[Mark-McG]

Hi all,

First time PC builder, My build has gone well so far with everything working as I expected except one thing.

On my Corsair H100i Cooler I have installed it correctly (I think) but one of the fans isnt showing any RGB.

Both fans are connected to the H100i using the provided connections, both spin and one of them lights up correctly. However the other doesn't light up... It is detected in iCUE and shows the LEDs as addressable but they never switch on.

Attached is a picture of the connectors as they are now, albeit not a good one but hopefully it gives an idea.

So after all that my question is - Is there an issue with the fan or how I have set it up? 

https://imgur.com/LDYVUWc

 

[Origami Cactus]

Have you set up the correct rgb configuration in corsair Icue?

You select that they are corsair ML rgb fan, and that there are 2 of them

[Mark-McG]

53 minutes ago, Origami Cactus said:

Have you set up the correct rgb configuration in corsair Icue?

You select that they are corsair ML rgb fan, and that there are 2 of them

I think so - I can see the option to select the type of fan but not to select there are 2.

 

However the software does show 2 as per this screenshot

[Origami Cactus]

1 minute ago, Mark-McG said:

I think so - I can see the option to select the type of fan but not to select there are 2.

 

However the software does show 2 as per this screenshot

and if you click the  symbol next to the fan, what happens?