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Pallas Cat

Amazon Sold Me A Fake Xeon...?

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Posted · Original PosterOP

So, I bought this Xeon E5 2650 v4 from Amazon (sold & shipped). The only SKU for it that turns up on Google has 2011-v3 socket type associated with it, which is the kind of server board I have for my application. Here's the issue, the processor that I got sent has the right etchings on it, but it's NOT 2011-v3 as can be seen in the attached picture. The sticker at the bottom of the cpu box says "LGA2011V4" on it. The question is, what sorcery is this? And what's LGA2011V4?

 

Thanks.

bastard_xeon.jpg

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8 minutes ago, Pallas Cat said:

The question is, what sorcery is this? And what's LGA2011V4?

Whats your motherboard? 

 

Might be a misprint in the label... socket type is 2011 v3

But the processor model is an E5-2650 v4. 


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Posted (edited) · Original PosterOP
6 minutes ago, Alexsolo said:

Whats your motherboard? 

 

Might be a misprint in the label... socket type is 2011 v3

But the processor model is an E5-2650 v4. 

it's a Supermicro X10. There's nothing to debate over the motherboard, since I previously ran a 2011-v3 processor in it--and the socket basically has a huge "2011-3" stamped on the cover that you see opened in the pic above.

 

@nick name

That's exactly what has me perplexed. This unit I received is not a 2011-3.

Edited by Pallas Cat
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A Google of Supermicro X10 led to https://www.supermicro.com/products/nfo/Xeon_X10_E5.cfm?pg=MB&show=SELECT&socket=R3 which states the socket is 2011, but all the pics show dual sockets so not sure if same board.

 

Edit:

Wait, no.  Found a single socket variant after scrolling down.  


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6 minutes ago, Pallas Cat said:

it's a Supermicro X10. There's nothing to debate over the motherboard, since I previously ran a 2011-v3 processor in it--and the socket basically has a huge "2011-3" stamped on the cover that you see opened in the pic above.

 

@nick name

That's exactly what has me perplexed. This unit I received is not a 2011-3.

I think it is a 2011-3, but your board is a 2011?  Perhaps the board was mis-labled?  

 

Edit:

I do see 2011-3 stamped on the sockets bracket.  

 

Edit 2:

Perhaps they co-mingled the bracket with the actual socket.  


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4 minutes ago, Pallas Cat said:

it's a Supermicro X10. There's nothing to debate over the motherboard, since I previously ran a 2011-v3 processor in it--and the socket basically has a huge "2011-3" stamped on the cover that you see opened in the pic above.

Yeah the processor model and the socket number are two different things. 

 

Your motherboard according the Supermicros website does support V3 and V4 CPU's.

It's not a fake processor, the numbers are all correct, besides for the sticker on the box claiming LGA2011v4, that's likely a mistake, should be 2011v3 instead. 


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6 minutes ago, Pallas Cat said:

This unit I received is not a 2011-3.

LGA 2011 v4 does not exist. 

https://en.wikipedia.org/wiki/LGA_2011

 

V3 is the latest version of the socket. 

 

Defintely a misprint on Amazon, or the sellers behalf. 


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Posted · Original PosterOP
6 minutes ago, nick name said:

I think it is a 2011-3, but your board is a 2011?  Perhaps the board was mis-labled?  

No, Nick. My board is a 2011-v3 :) I was previously running another 2011-v3 processor in it. Here's an ss from the pdf file that was in the mobo cd.

lga2011-v3.png

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Posted (edited) · Original PosterOP

Here's a clear pic of the 2011-3 stamping on the socket itself. To summarize the issue, a 2011-v3 socket that previously ran a 2011-v3 processor in it for over a year can't accept a new cpu that should have been 2011-v3 compatible.

socket_stamping.jpg

 

 

Edit:

guys, take a look at this picture of what a "real" E5 2650 v4 looks like. I think I got had by Amazon for reals.

 

1703156257_-INTEL-Xeon-Processor-E5-2650-v4-OEM-2718662245.jpg.ec0bdc85a25dd3577ad8ac6931402c1b.jpg

 

 

☹️

Edited by Pallas Cat
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58 minutes ago, Pallas Cat said:

So, I bought this Xeon E5 2650 v4 from Amazon (sold & shipped).

all the E5-2650V4 CPU's have those things on the sides, so yeah I would say it's fake, there's also the dots on top and bottom
процессор-INTEL-Xeon-Processor-E5-2650-v4-OEM-2718662245.jpg

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15 minutes ago, Pallas Cat said:

can't accept a new cpu that should have been 2011-v3 compatible.

Put in the old V3 processor you have, update the BIOS of the Supermicro board, and put back in the new E5-v4 processor. 


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22 minutes ago, Pallas Cat said:

guys, take a look at this picture of what a "real" E5 2650 v4 looks like. I think I got had by Amazon for reals.

oh you posted it before me, it's fine though you can contact Amazon and tell them to give you a refund or return it, and show them pictures, they have amazing customer service

Also 2011V4 doesn't exist, the scammers are clueless

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Posted · Original PosterOP
4 minutes ago, Alexsolo said:

Put in the old V3 processor you have, update the BIOS of the Supermicro board, and put back in the new E5-v4 processor. 

My friend 😀 the processor is PHYSICALLY incompatible with the 2011-v3. Bios issues, however, are resolved over IPMI (even works without any ram or cpu installed). This here is not a BIOS issue.

 

8 minutes ago, _Syn_ said:

oh you posted it before me, it's fine though you can contact Amazon and tell them to give you a refund or return it, and show them pictures, they have amazing customer service

Ofcourse, but it makes me wonder what exactly is going on here. Did a processor get etched wrong or something more sinister. IDK.

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Just now, Pallas Cat said:

My friend 😀 the processor is PHYSICALLY incompatible with the 2011-v3. Bios issues, however, are resolved over IPMI (even works without any ram or cpu installed). This here is not a BIOS issue.

 

Ofcourse, but it makes me wonder what exactly is going on here. Did a processor get etched wrong or something more sinister. IDK.

I think someone bought a 2650V4 CPU, and because Amazon trusts their customers too much, the guy who bought it returned the CPU with something completely different, and then Amazon put it back on the shelf

Or maybe you bought the CPU from a 3rd party seller who's trying to scam people, never buy something that expensive from 3rd party sellers on Amazon

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4 minutes ago, Pallas Cat said:

Ofcourse, but it makes me wonder what exactly is going on here. Did a processor get etched wrong or something more sinister. IDK.

I don't know it's weird shit though, I'd be interested to know what that CPU actually is

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7 minutes ago, Pallas Cat said:

My friend 😀 the processor is PHYSICALLY incompatible with the 2011-v3. Bios issues, however, are resolved over IPMI (even works without any ram or cpu installed). This here is not a BIOS issue.

I just stared at your original picture for a good 5 minutes and realized my mistake! It was a little unclear, but I see now that it doesn't fit. Sorry for the confusion...

Definitely open a return with Amazon, but they'll 100% reimburse you, I've done countless returns with them before. 


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Oh yeah the difference between those two IHS is night and day.  

 

This was from Amazon.com as the seller and shipper?


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Posted · Original PosterOP
1 minute ago, nick name said:

Oh yeah the difference between those two IHS is night and day.  

 

This was from Amazon.com as the seller and shipper?

yep. I bought the last new one they were selling. Other listings are for third party sellers.

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The circuit board is so green.. and the heatspreader looks so plasticy and simple... I don't think that thing has ever worked... I would indeed recommend you to contact Amazon to get you a new CPU or refund. :)


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25 minutes ago, Pallas Cat said:

yep. I bought the last new one they were selling. Other listings are for third party sellers.

Definitely raise a little hell.  Contact them before 10 PST and you'll get someone in the states with some empowerment.  Also, leave a review that is 2 stars or less.  They review all their 1 and 2 star reviews and contact those reviewers to try to make things right.  


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