coolermaster 751 not detected by windows?

[Wigit]

i recomended my friend the cooler master mh751 headphones. They came in today but we cant seem to get any computer to detect them. We tested them on his computer and his laptop, and my computer. Any solutions?

[rice guru]

1 hour ago, Wigit said:

i recomended my friend the cooler master mh751 headphones. They came in today but we cant seem to get any computer to detect them. We tested them on his computer and his laptop, and my computer. Any solutions?

the 751 is only through aux. so its possible he has other audio sources and he just has to pick it specifically by clicking the sound icon at the bottom right of his screen and manually picking it. 

[Wigit]

1 hour ago, rice guru said:

the 751 is only through aux. so its possible he has other audio sources and he just has to pick it specifically by clicking the sound icon at the bottom right of his screen and manually picking it. 

weve already tried this, we straight up cant find his headset on windows, im gonna get him to try it on his phone to see if its a windows problem or its a dud