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BoggerBoss

corsair mouse not working

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Posted · Original PosterOP

so I've had the Harpoon RGB Wireless Gaming Mouse for about 4 months now. and all of a sudden it's just stopped working. I've sent a support ticket to them a few days ago but no response as of yet.  in the icue app, it shows up but with an exclamation mark but doesn't show me any information, it doesn't show up in Bluetooth mode nor does it work when plugged in. I have tried updating all the software and still nothing. please help.

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I've had issues with my mouse and keyboard before, and both were corsair. What I'd do is uninstall iCUE, then try the mouse without it. (I've had issues with iCUE before)  If that doesn't work, then try changing the USB port it's in. Try changing from USB2 to USB3 and vice versa, and try every single port you have. If none of that works then I'd suggest contacting corsair and they'll give you a new one.

 

Oh, it's wireless. Nevermind. Although do uninstall iCUE.

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first things first: its battery aint dead right?.

next, switch it to USB 3.0 if your using a 2.0, if that doesnt work try doing what they said

21 minutes ago, MeatFeastMan said:

I've had issues with my mouse and keyboard before, and both were corsair. What I'd do is uninstall iCUE, then try the mouse without it. (I've had issues with iCUE before)  If that doesn't work, then try changing the USB port it's in. Try changing from USB2 to USB3 and vice versa, and try every single port you have. If none of that works then I'd suggest contacting corsair and they'll give you a new one.

 

Oh, it's wireless. Nevermind. Although do uninstall iCUE.

hopefully this helps!


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var NO = "i will not" + function(Fix your stuff) {

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@Corsair Nick might be able to help


Gaming Mouse Buying Guide (Technical Terms,Optical vs Laser,Mice Recommendation,Popular Mouse Sensor,Etc)

[LOGITECH G402 REVIEW]

I love Dark Souls lore, Mice and Milk tea  ^_^ Praise The Sun! \[T]/

 

 

 

I can conquer the world with one hand,As long as you hold the other -Unknown

Its better to enjoy your own company than expecting someone to make you happy -Mr Bean

No one is going to be with you forever,One day u'll have to walk alone -Hiromi aoki (avery)

BUT the one who love us never really leave us,You can always find them here -Sirius Black

Don't pity the dead,Pity the living and above all those who live without love -Albus Dumbledore

 

 

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Posted · Original PosterOP
On 5/17/2019 at 9:11 PM, MeatFeastMan said:

I've had issues with my mouse and keyboard before, and both were corsair. What I'd do is uninstall iCUE, then try the mouse without it. (I've had issues with iCUE before)  If that doesn't work, then try changing the USB port it's in. Try changing from USB2 to USB3 and vice versa, and try every single port you have. If none of that works then I'd suggest contacting corsair and they'll give you a new one.

 

Oh, it's wireless. Nevermind. Although do uninstall iCUE.

its wireless but can be plugged in and that still doesnt work

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The mouse might have gone into bootloader mode.  Try the following and see if it bring the mouse back:

  • Turn off the mouse
  • Hold LMB + RMB
  • Turn on the mouse
  • Release LMB + RMB after 5 sec
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