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Need help with virgin media internet connection

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what the hell is wrong with Virgin Media, download speed is fairly normal for me, what the hell is my upload, help me please

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3 minutes ago, Electronics Wizardy said:

are you on wifi or wired? What is local network speed? what is network setup? What if you try a different speed test?

wired and i did another speedtest on a different site, one gave 5mb/s download and 0.5 upload and the other gave 27mb/s download and 0.3 upload 

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What speeds are you supposed to get? What plan do you have from your ISP?

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1 minute ago, jj9987 said:

What speeds are you supposed to get? What plan do you have from your ISP?

pretty sure im supposed to get 50 or 100 mbps download, and something like 20 upload

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