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Streaming Prime Video/Netflix makes games stutter

Laurence Brenner
By Laurence Brenner
in Troubleshooting
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Hello,

I've had a somewhat odd problem for a while: whenever I try to play a game while having Prime Video or Netflix running the game kind of stutters. It occurs about once to 1 1/2 times a second, it doesnt show a dip in FPS so I dont know what causes it. This doesnt seem to be related to CPU Usage / RAM Usage or Internet Connection. Also the Stream doesnt seem to stutter. My primary browser is Opera but I also tried Chrome and it didnt help - other services like twitch work just fine..

Both Monitors run on 144hz - 1080p for Videos, 1440p for Gaming.

OS: Windows 10 Version 1803

GPU: GTX 1080

CPU: Intel i7-7700k at stock

RAM: 16GB 2400mhz DDR4

Storage: some SSD

Newest Video Card Driver

 

I would appreciate if someone has a clue to what is going on here..

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Posted

Try disabling hardware acceleration and see if that fixes it. 

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28 minutes ago, Laurence Brenner said:

Hello,

I've had a somewhat odd problem for a while: whenever I try to play a game while having Prime Video or Netflix running the game kind of stutters. It occurs about once to 1 1/2 times a second, it doesnt show a dip in FPS so I dont know what causes it. This doesnt seem to be related to CPU Usage / RAM Usage or Internet Connection. Also the Stream doesnt seem to stutter. My primary browser is Opera but I also tried Chrome and it didnt help - other services like twitch work just fine..

Both Monitors run on 144hz - 1080p for Videos, 1440p for Gaming.

OS: Windows 10 Version 1803

GPU: GTX 1080

CPU: Intel i7-7700k at stock

RAM: 16GB 2400mhz DDR4

Storage: some SSD

Newest Video Card Driver

 

I would appreciate if someone has a clue to what is going on here..

It's an issue with widevine the drm they use for streaming and encoding video for playback in browsers.

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