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Tamaz

Hissing/Static When Playing Music

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Posted · Original PosterOP

So I've been using my Arctic Pro + Gamedac for about a week and I am really satisfied with the product. It has great sound, comfort, personalization options, and a great mic. There is one problem though, and that is a hissing/static sound ONLY when playing music or audio. This is only really noticeable in voices. I should also note that it is not always there, which is the weird part. I also notice that it substantially reduces audio quality when it is there. In case that didn't make any sense, try imagining the song you're currently playing having a constant whisper of itself. I'd highly appreciate if somebody can help me resolve this issue. 

(Restarting the PC or resetting the drivers does not fix the issue)

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Ahve you tried turning off 7.1 suround maybe the virtual surround is affecting it?


 

Main Desktop audio Setup: topping d10---> monolith Alex Cavelli Liquid Spark--->Beyerdynamic dt 990 for gaming, Sennheiser hd 58x for everything else

My portable setup one plus 6T--->fiio ubtr---> Tin hifi T3

Other audio stuff you can feel free to ask about if you see me on the audio forum are AKG k240, AKG k 52, AKG y50bt, koss ksc 75, Sennheiser HD 4.40, Fiio e10k 

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23 minutes ago, rice guru said:

Ahve you tried turning off 7.1 suround maybe the virtual surround is affecting it?

This, or check the "default format" setting for both the "game" and "chat" settings for the headset in device properties on the Windows side. Most steelseries headsets maintain two channels, for audio and for communications respectively, and occasionally the driver just scrambles things on first connection, and you end up with what Windows calls "Telephone Quality" for one channel, while the other is perfectly fine.

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Posted · Original PosterOP

Thanks for the suggestions but I am using "hi-res" mode which does not allow surround sound. I also checked and both the mic and headphones are on 96000 hz.

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8 hours ago, Tamaz said:

So I've been using my Arctic Pro + Gamedac for about a week and I am really satisfied with the product. It has great sound, comfort, personalization options, and a great mic. There is one problem though, and that is a hissing/static sound ONLY when playing music or audio. This is only really noticeable in voices. I should also note that it is not always there, which is the weird part. I also notice that it substantially reduces audio quality when it is there. In case that didn't make any sense, try imagining the song you're currently playing having a constant whisper of itself. I'd highly appreciate if somebody can help me resolve this issue. 

(Restarting the PC or resetting the drivers does not fix the issue)

Is the pc plugged into a grounded plug?


My pc is just a pre-built idk i dropped my gpu i dont trust myself to build one.

Core i3 7100

8gb ddr4

1050ti

rockin cd player

1 tb HDD

m.2 ssd

500gb HDD

Now, the sound. Ah, the sound.

Schiit yggdrasil

Mcintosh MA9000

Chord shawline RCA cables

Isotek EVO3 power conditioner

Audioquest NRG-Y3 power cables

Chord clearway XLR's

QED Supremus speaker cable, 2m

Undecided on speakers

beats are the best headphones available

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Posted · Original PosterOP
18 hours ago, Derkoli said:

Is the pc plugged into a grounded plug?

I hate to ask, but how do I check?

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7 hours ago, Tamaz said:

I hate to ask, but how do I check?

There isnt really an easy way to check.. try taking the pc and plugging it in a different room, or even better a different floor of your house.


My pc is just a pre-built idk i dropped my gpu i dont trust myself to build one.

Core i3 7100

8gb ddr4

1050ti

rockin cd player

1 tb HDD

m.2 ssd

500gb HDD

Now, the sound. Ah, the sound.

Schiit yggdrasil

Mcintosh MA9000

Chord shawline RCA cables

Isotek EVO3 power conditioner

Audioquest NRG-Y3 power cables

Chord clearway XLR's

QED Supremus speaker cable, 2m

Undecided on speakers

beats are the best headphones available

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