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Bouzoo

MSI will support ZEN2 on 300 series motherboards, models to come in the future

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On 4/18/2019 at 11:04 AM, Princess Cadence said:

Oh yes I remember when ryzen launched here at the forum it was a festival of memory related issues on their boards.

To be fair, Ryzen in general had a lot of memory compatibility issues at launch.  My Gigabyte x370 board could barely achieve 2666MHz with manual timings at launch, and took several months (3-4 if I recall correctly) before I could set XMP to 2933MHz with 3000Mhz RAM.

On 4/18/2019 at 12:43 PM, maartendc said:

Sometimes when you call a customer service dept 3 times for the same issue, you get 3 different answers.

I've definitely encountered that myself.  If I need to call tech support for anything (such as my internet), I typically prefer talking to level 2, because they at least usually have a clue what they're doing.  Unfortunately, I can't always convince them to kick me up the chain right away.

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