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AluminiumTech

Can't upload a 6MB picture because the forum won't let me

The remaining upload quota not decreasing when an attachment is removed has been reported to IPS, so it should be fixed in a future update.

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Posted · Original PosterOP

I'm experiencing an issue on Status Updates where uploading a picture or file which is less than 20MB is denied because the forum thinks the file is larger than it actually is.

 

OS: Windows 10 Pro 64 Bit v1809

Resolution: Virtual 3840x2160. Physical 1920x1080

Browser: Firefox 66

 

Hardware Specs is my Desktop in my signature.

 

Video of the issue:

 

The file is 6.25MB large but the forum seems to think it's a 20MB file or larger.

 

If you need me to try to replicate this on Brave or Edge then I can. I'd rather not try to replicate this on Opera.

 

Thanks :) .


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4 minutes ago, AluminiumTech said:

The file is 6.25MB large but the forum seems to think it's a 20MB file or larger.

 

If you need me to try to replicate this on Brave or Edge then I can. I'd rather not try to replicate this on Opera.

That's curious! Could you share the picture somewhere? I wanna poke around a little and see if I can figure out what's going on.


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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Does it work if you upload it to somewhere that isn't a status update?

Can you zip the image and send it to me, either here if it lets you or via a file sharing site?


I don't work for Floatplane Media, so any Floatplane comments that I make are my own and may be incorrect or in conflict with the official view.

 

For Floatplane support, please use the wizard linked in this topic

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Have you tried clicking choose files and using the Chrome File Picker? instead of dragging an dropping?


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Posted · Original PosterOP
12 minutes ago, WereCatf said:

That's curious! Could you share the picture somewhere? I wanna poke around a little and see if I can figure out what's going on.

 

11 minutes ago, colonel_mortis said:

Does it work if you upload it to somewhere that isn't a status update?

Can you zip the image and send it to me, either here if it lets you or via a file sharing site?

I can't seem to replicate the issue anymore but I think the problem was that I tried uploading it originally and then I deleted it but it wasn't properly deleted behind the scenes despite being removed from the status update visually.

 

And then upon attempting to re-add the file it it said it was too large even though the UI showed no other file attached.

 

I don't know what happened but a couple of minutes later I re-tried and it I was able to post the status update.

 

The image itself is here although my phone says it's 6.85MB instead of 6.25MB that windows said it was.

20190330_132841.thumb.jpg.9386acbc60bd5ebc8b29970c356ca295.jpg

 

I'll edit this in a sec with it inside a zip file as well.

 

And it is letting me upload the zip here.

20190330_132843.zip


How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill

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Posted · Original PosterOP

Even after deleting an image from a status update it doesn't bring back the upload limit to 20MB.

 

image.thumb.png.96208e5f6d78365f12e9f44462af5a6f.png

See the Max total size 19.32MB now.

 

image.png.4a49791c6ad47b5d7238c9095dfaf13d.png

And still 19.32MB total size after removing the images.


How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill

Samsung Galaxy S8 Exynos variant (Late 2018 - present) | Lenovo Thinkpad T480 i7-8550U with UHD 620 Graphics (Mid 2018 - present)

Samaritan XL (Early 2019 - present) - AMD Ryzen 7 1700X (8C/16T) , MSI X370 Gaming Pro Carbon, Corsair 16GB DDR4-3200MHz ,  Asus ROG Strix RX Vega 56 , Corsair RM850i PSU, Corsair H100i v2 CPU Cooler, Samsung 860 EVO 500GB SSD, Seagate BarraCuda 2TB HDD (2018), Seagate BarraCuda 1TB HDD (2014), NZXT S340 Elite, Corsair ML 120 Pro, Corsair ML 140 Pro

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13 minutes ago, AluminiumTech said:

And still 19.32MB total size after removing the images.

Your explanation seems to indicate some sort of caching going on? Have you tried disabling all your addons? I can't replicate this behaviour on Firefox.


Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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I've experienced a somewhat similar issue. If you add a series of photos to a post and delete one or two in order to fit others the counter doesn't subtract the size of the photos you removed. You have to refresh the page to reset the counter.

 

Little bit annoying.

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Posted · Original PosterOP
On 3/30/2019 at 9:09 PM, Windows7ge said:

I've experienced a somewhat similar issue. If you add a series of photos to a post and delete one or two in order to fit others the counter doesn't subtract the size of the photos you removed. You have to refresh the page to reset the counter.

 

Little bit annoying.

Yeah sounds like a weird caching problem that shouldn't happen.

 

Perhaps mortis can confirm if this is the intended effect or not.


How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill

Samsung Galaxy S8 Exynos variant (Late 2018 - present) | Lenovo Thinkpad T480 i7-8550U with UHD 620 Graphics (Mid 2018 - present)

Samaritan XL (Early 2019 - present) - AMD Ryzen 7 1700X (8C/16T) , MSI X370 Gaming Pro Carbon, Corsair 16GB DDR4-3200MHz ,  Asus ROG Strix RX Vega 56 , Corsair RM850i PSU, Corsair H100i v2 CPU Cooler, Samsung 860 EVO 500GB SSD, Seagate BarraCuda 2TB HDD (2018), Seagate BarraCuda 1TB HDD (2014), NZXT S340 Elite, Corsair ML 120 Pro, Corsair ML 140 Pro

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Posted · Best Answer

The remaining upload quota not decreasing when an attachment is removed has been reported to IPS, so it should be fixed in a future update.


I don't work for Floatplane Media, so any Floatplane comments that I make are my own and may be incorrect or in conflict with the official view.

 

For Floatplane support, please use the wizard linked in this topic

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