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PC crashes when I run a game

LogBoi
By LogBoi
in Graphics Cards
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My PC crashes whenever I run a game or something intensive. It is instant so I don't think it is an overheating issue. When it crashes it no longer displays output on my monitors but audio, like youtube or discord, keep playing like normal, the fans also spin up to full speed. 

I'm not sure if this is a graphics card issue or something else.

 

My Specs are:

Ryzen 2600

ROG Strix RTX 2070

16gb ram

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Indeed sounds like a driver issue with your graphics card, but I can't tell you for sure.

Did you try to uninstall your drivers with DDU (Display Driver Uninstaller) and reinstall the latest Nvidia driver?

If you made the switch from a AMD to Nvidia graphics card and did not uninstall the drivers properly this could also be the cause of this issue.

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Which motherboard and PSU?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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40 minutes ago, Ansuex said:

Indeed sounds like a driver issue with your graphics card, but I can't tell you for sure.

Did you try to uninstall your drivers with DDU (Display Driver Uninstaller) and reinstall the latest Nvidia driver?

If you made the switch from a AMD to Nvidia graphics card and did not uninstall the drivers properly this could also be the cause of this issue.

I have just tried this but I'm still encountering the same problem. I have never had an AMD graphics card on this PC

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37 minutes ago, 191x7 said:

Which motherboard and PSU?

Motherboard is a Gigabyte AB350M-DH3

Not sure on the exact model of the power supply but it is a 500w Silverstone, rated at 80+ bronze

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29 minutes ago, LogBoi said:

Motherboard is a Gigabyte AB350M-DH3

Not sure on the exact model of the power supply but it is a 500w Silverstone, rated at 80+ bronze

That's a rather weak motherboard when it comes to the voltage regulation modules. Is the Ryzen overclocked on it? Is the latest bios on the motherboard?

The PSU is pine.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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It might be either your power supply or RTX2070 is failing.

Have you tested your RTX2070 in a different system?

 

I honestly don't think it is your motherboard.

 

Could also try to run it in a minimal RAM configuration (1 stick of RAM to populate just 1 slot)

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2 hours ago, LogBoi said:

My PC crashes whenever I run a game or something intensive. It is instant so I don't think it is an overheating issue. When it crashes it no longer displays output on my monitors but audio, like youtube or discord, keep playing like normal, the fans also spin up to full speed. 

I'm not sure if this is a graphics card issue or something else.

 

My Specs are:

Ryzen 2600

ROG Strix RTX 2070

16gb ram

stress test your system while focusing mainly on the gpu,try to check the temps to take overheating problem out of question.

also how old is your psu?

sorry for my english

my current home setup:cpu:amd ryzen 2700 // cpu cooler :aigo 120mm aio // mobo:gigabyte ab350-gaming 3 // ram:crosair vengance 8*4 // gpu:amd rx 5700 //

tower:antec p8 // psu:antec HCG 650w.

my current work setup: cpu:intel xeon x5675 // cpu cooler :generic 6 copper pipe // mobo: x58 lga 1366 chines motherboard // ram: 32GB ecc // gpu:amd r7 260x //                    

psu:antec 550w.

my current home server setup:cpu:intel xeon x5690 // cpu cooler :aigo 120mm aio // mobo: x58 lga 1366 chines motherboard // ram:crucial 8*2 // gpu:amd rx 580 //

tower:antec p110 silent // psu:antec HCG 850w.

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13 hours ago, Ansuex said:

It might be either your power supply or RTX2070 is failing.

Have you tested your RTX2070 in a different system?

 

I honestly don't think it is your motherboard.

 

Could also try to run it in a minimal RAM configuration (1 stick of RAM to populate just 1 slot)

Don't have another system to test the graphics card in but I just put my old gtx 1060 3gb in my PC and the same thing happens. Does this mean it's a motherboard or power supply issue. 

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12 hours ago, aBattleBorn said:

stress test your system while focusing mainly on the gpu,try to check the temps to take overheating problem out of question.

also how old is your psu?

sorry for my english

Power Supply was bought new at the end of 2017. Whenever I run a stress test the same 

 

14 hours ago, 191x7 said:

That's a rather weak motherboard when it comes to the voltage regulation modules. Is the Ryzen overclocked on it? Is the latest bios on the motherboard?

The PSU is pine.

The CPU is not overclocked. It has the most recent bios on it. When I put a different graphics card in my PC I still have the same issue. Does this mean it is probably a motherboard problem. 

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26 minutes ago, LogBoi said:

The CPU is not overclocked. It has the most recent bios on it. When I put a different graphics card in my PC I still have the same issue. Does this mean it is probably a motherboard problem. 

1

Can you put a fan on the VRM-s / to have some more airflow over the VRM-s? That might help.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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6 minutes ago, 191x7 said:

Can you put a fan on the VRM-s / to have some more airflow over the VRM-s? That might help.

I already have a fan on the VRM-s

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16 hours ago, LogBoi said:

Don't have another system to test the graphics card in but I just put my old gtx 1060 3gb in my PC and the same thing happens. Does this mean it's a motherboard or power supply issue. 

probably,my guess is that it is a faulty psu since the problem occoure even with different gpus

try to get another psu from one of your friends and connect only the gpu to the other psu while the rest of the system is connected to the your old psu,then stress test you gpu see if it make a difference.

my current home setup:cpu:amd ryzen 2700 // cpu cooler :aigo 120mm aio // mobo:gigabyte ab350-gaming 3 // ram:crosair vengance 8*4 // gpu:amd rx 5700 //

tower:antec p8 // psu:antec HCG 650w.

my current work setup: cpu:intel xeon x5675 // cpu cooler :generic 6 copper pipe // mobo: x58 lga 1366 chines motherboard // ram: 32GB ecc // gpu:amd r7 260x //                    

psu:antec 550w.

my current home server setup:cpu:intel xeon x5690 // cpu cooler :aigo 120mm aio // mobo: x58 lga 1366 chines motherboard // ram:crucial 8*2 // gpu:amd rx 580 //

tower:antec p110 silent // psu:antec HCG 850w.

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