Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

credit card bug with floatplane

Recommended Posts

Posted · Original PosterOP

there is a bug that if your payment method expires it doesnt prompt your to enter a new payment but still allows you access to the sight and to view the content. 

but be assured that i re-entered my payment method as soon as I noticed it. 

Link to post
Share on other sites

That's a floatplane buig, please contact the floatplane support staff for that

75% of what I say is sarcastic


So is the rest probably

Link to post
Share on other sites

This is in fact intended behaviour: when a subscription cannot be renewed, we'll provide a grace-period of two days during which payment collection will be retried.

If no payment could be collected throughout this grace-period, then access will be fully revoked until the user has things sorted out on their end (either ensuring linked payment methods have appropriate funds, linking a valid payment method, etc.).

Thanks for your report, but be assured that everything is in appropriate working order here!

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now