Help on upgrade

[Igorka85]

Hi everyone

I got next parts

Mb_z390 designare

CPU i9-9900k

Ram Corsair dominator platinum 32gb (2x16)

PSU EVGA 750 G3

I installed Windows 10 and did updates on all drivers it worked fine, after restart on MB lighted the dram error and did not turn back on with both ram sticks.

After I Removed one stick it run ok.

When I put second stick back same error.

I did reset bios settings and updated it to the lastest  fc6 (after f3)o n both version same problem.

Each stick works in any ram slot but only single stick, only after I reset the bios, doesn't matter the order of sticks same problem works only with one stick 16gb.

If any one has any ideas what can I do to fix it please help.

 

 

P.S.

M.2 Corsair MP 510 240 gb

 

Now one stick works fine

The second just is in the loop dram error reboot

Edited March 14, 2019 by Igorka85
Proof that it worked with 32gb

[Smiles4Miles]

30 minutes ago, Igorka85 said:

Hi everyone

I got next parts

Mb_z390 designare

CPU i9-9900k

Ram Corsair dominator platinum 32gb (2x16)

PSU EVGA 750 G3

I installed Windows 10 and did updates on all drivers it worked fine, after restart on MB lighted the dram error and did not turn back on with both ram sticks.

After I Removed one stick it run ok.

When I put second stick back same error.

I did reset bios settings and updated it to the lastest  fc6 (after f3)o n both version same problem.

Each stick works in any ram slot but only single stick, only after I reset the bios, doesn't matter the order of sticks same problem works only with one stick 16gb.

If any one has any ideas what can I do to fix it please help.

 

 

P.S.

M.2 Corsair MP 510 240 gb

On the mobo near the ram slots there will be ddr4 then some numbers. Mine goes ddr4_4 ddr4_2 ddr4_3 and ddr4_1. I have 2 sticks so i would put one in the slot 1, and the second in slot 2. Make sure this is correct.

[Smiles4Miles]

Picture of what i mean 

[Igorka85]

Any order same problem

I insnstalled them I all slots different combinations, they used to worked before update

[aBattleBorn]

2 hours ago, Igorka85 said:

Any order same problem

I insnstalled them I all slots different combinations, they used to worked before update

in this picram is on a and b which might cause the problem,also try reseting your CPU,maybe the memory related pin have no contact,and if you are at it already check for bent socket pins

[Igorka85]

As I told before

Each stick works in any slot

But only one stick and not both together

I bought them as a kit

This is the position I tried again

One stick works just fine doesn't matter the slot

That means the slots and sticks are fine

The problem is working together

[aBattleBorn]

1 hour ago, Igorka85 said:

As I told before

Each stick works in any slot

But only one stick and not both together

I bought them as a kit

This is the position I tried again

One stick works just fine doesn't matter the slot

That means the slots and sticks are fine

The problem is working together

have you tried resting you cpu and checking for bent pins?

 

[Igorka85]

I reset BIOS to default values 

Yes

Everything is fine

There are no bended pins the

MB AND RAM ARE NEW

[Igorka85]

No bended pins

[Igorka85]

Is it possible that my ram is not in their supported list yet or kind of

Because I have

CMD32GX4M2C3200C16 ver5.32

vs what is in supported list

CMD32GX4M2C3200C16 ver5.39

 

[Igorka85]

It seems that there are more people with the same problem on Corsair ram kits with high frequency

Just ordered a replacement kit

Thanks everyone for advices

[0x1e]

1 hour ago, Igorka85 said:

It seems that there are more people with the same problem on Corsair ram kits with high frequency

Just ordered a replacement kit

Thanks everyone for advices

It's always a risk going for higher frequency ram.
For RAM to work the RAM, motherboard and IMC all have to agree.
The IMC could be weak,
the RAM might not actually support that speed (I have a set just like that),
The motherboard may just flat out right not support that RAM.

It's a risk. A risk you agreed on taking.

[Igorka85]

It supposed to work just fine