Monitor disconnects and doesnt work with Displayport

[Emil_Loenneberg SE]

(DISCLAIMER: I am sorry for my English Is bad I am from Sweden so yes)

 

Hello, so I bought a desktop about 3-4 weeks ago and about once every week the monitor has disconnected and It just shows HDMI, DP, DVI-D and then no signal. 

I use DisplayPort and when I try to connect the Monitor to my laptop It seems work, however, a few days ago It happened again and then I tried to connect It to my laptop and It worked until I restarted my laptop and all of a sudden It stopped working. Usually, I just unplug my monitor and my desktop for a few hours and It starts working again as nothing happened. But every time It disconnects I take out my Displayport and put In my HDMI and then it works.

I really want the 144hz feature so do you have any solutions?? 

 

(I don't know if this matters but every time I close my desktop I also completely close down my monitor, but my friends say I should just close my desktop and then just let my monitor close by itself)

 

Things I have tried:

Updating Drivers

New Displayport cable

Tried unplugging everything for a few hours. 

 

PC SPECS and Monitor

Monitor: Acer KG241

Cable: DisplayPort.

Specs:

i5 8400

2060 RTX 6 GB

512 GB SSD

16 GB RAM

[myselfolli]

Sounds like a faulty monitor imo.

 

Is it still covered under warranty?

[dj_ripcord]

Could be a lot of things. My suggestion is to try a different DisplayPort cable. Sometimes, especially when using high framerate and resolution, the cable is not shielded well enough and succumbs to interference. Causing dropouts like you're experiencing.

[Emil_Loenneberg SE]

6 minutes ago, myselfolli said:

Sounds like a faulty monitor imo.

 

Is it still covered under warranty?

Yes It is.

[myselfolli]

You can try getting a high(er?) quality DP cable to try @dj_ripcord's theory, but if it comes down to it, I'd just order a replacement

[Emil_Loenneberg SE]

1 minute ago, myselfolli said:

You can try getting a high(er?) quality DP cable to try @dj_ripcord's theory, but if it comes down to it, I'd just order a replacement

Yes I will try thank you

[Emil_Loenneberg SE]

12 minutes ago, dj_ripcord said:

Could be a lot of things. My suggestion is to try a different DisplayPort cable. Sometimes, especially when using high framerate and resolution, the cable is not shielded well enough and succumbs to interference. Causing dropouts like you're experiencing.

Yep I will try that