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Gigabyte RX Vega 64 Crashing.

dualbass

I have 2 setups with Vega 64(Strix and Gigabyte)  The Strixx runs flawless even though its hotter(due to the awful VRM). However, on the Gigabyte model when launching a game or even Heaven Unigine, I'm getting a black screen and fans revving up. Running the Strix with a Corsair VS650 PSU and the Gigabyte with at FSP K 700W. Both PSU are almost 1 year old.

 

After swapping the GPUs, the issue was still persisting on the Gigabyte Vega 64. After checking the 1st PC I noticed that the 2nd 8 PIN PCI-E extension was melted. Cleaned the 8-PIN slot on the Gigabyte GPU, hooked it up on the 2nd PC and it melted it again.

Is this a PSU issue? Take note that I did test the Gigabyte 64 on 2 separate rigs that has their own PSU


8-PIN PCIE Cables are Phanteks 500M

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either the cable itself is bad (though the PSUs aren't that good either) or something is shorting on the card and pulls way too much current through the 2nd PCIe cable,

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Why is the Strix card not shorting then? Defective GPU? Purchased the Gigabyte Vega 64 just last December 2018. Those 2 cables are from 2 different rigs. 

 

Just tried using the stock 8 pin connector and plugged it in the 2nd spot where the gpu melted the Phantek cables, it worked for 30-45 mins, after that, black screen again. Did not try a 2nd attempt cause Im afraid that the 8pin connecotr might melt again. 

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Not all cards are made equal, some cards have voltage protection. Some cards are smart enough to detect  the problem some stupidly draw current even if it still overheats, there are 3 spots could be the cause. 

1) psu

2) the cable

3) the soldering point on the gpus connector 

either way I suggest you send the card back to gigabyte and replace the psu and cables. 

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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Could it be my undervolt settings? Is undervolting + high clock speed harmful? P6 - 1537/975mV P7 - 1597/1000mV. This settings worked before. I really liked the card cause it can run on a lower voltage compared to my Strix(when I put p6 lower than 1000mV, Adrenalin crashes)

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21 minutes ago, dualbass said:

Could it be my undervolt settings? Is undervolting + high clock speed harmful? P6 - 1537/975mV P7 - 1597/1000mV. This settings worked before. I really liked the card cause it can run on a lower voltage compared to my Strix(when I put p6 lower than 1000mV, Adrenalin crashes)

I can't tell unless I've tested your card. lol

Best Value Build List

Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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22 minutes ago, Galion said:

I can't tell unless I've tested your card. lol

What I meant is it safe to undervolt and then push the clock at a higher speed? Cause in WattMan 975mV is at P4 and 1000mV is at P5

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R9 295x2 did this also, the card is pulling way too much current. Simply seeing your PSU not crap the bed whilst your card sucks it's life force stands well for the PSU, but to be safe i would buy another PSU, something with wider gauge wires. I have a Silverstone unit which has 2200UF caps in the end of the PCI-E (fixes all coil whine), the cables are not pretty but are some serious business. Rocked 3-way 580 SLi on it like a champ pushing over 1ghz OC's on each, and this is a 1KW PSU so i may have gone above rated wattage.

 

https://www.silverstonetek.com/product.php?pid=238

 

https://www.silverstonetek.com/downloads/PSU/GPU-supportlist.pdf

Stinkpci5 3550. DDR3 1600mhz 8GB. Gigabyte GA-H61N-USB3.0. Sapphire RX 570 Nitro 4GB oc. Noctua NH-L12. WD Black 600GB. Silverstone PSU 1KW. Advent 1440x900 75hz VGA monitor 1ms. Acer Veriton M464 chassis.

Self help guide.

 

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Good read about the R9 295x2 which had the same issue you are having.

 

https://www.tomshardware.co.uk/graphics-card-power-supply-balance,review-33071-6.html

Stinkpci5 3550. DDR3 1600mhz 8GB. Gigabyte GA-H61N-USB3.0. Sapphire RX 570 Nitro 4GB oc. Noctua NH-L12. WD Black 600GB. Silverstone PSU 1KW. Advent 1440x900 75hz VGA monitor 1ms. Acer Veriton M464 chassis.

Self help guide.

 

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  • 2 weeks later...
On 3/7/2019 at 8:33 AM, BetterThanLife said:

Good read about the R9 295x2 which had the same issue you are having.

 

https://www.tomshardware.co.uk/graphics-card-power-supply-balance,review-33071-6.html

Good read indeed.
 

Now the Gigabyte VEGA 64 is not melting the PCI-E power cords. What I did is I directly connected it to the PSU (No extensions)

But it still goes BSOD with the fans revving up to 100%. I noticed that I only get this when setting a custom profile at wattman

Settings are:

State 1: 992/900mV

State 2: 1082/950mV

State 3: 1137/1000mV

State 4: 1237/1025mV

State 5: 1437/1045mV

State 6: 1577/1065mV

State 7: 1632/1075mV

HBM2: 945/1000mV

Power limit +50%

Fans at 75% when going 65c

I already tried tuning down the clock speed with the given mV's, and it will still BSOD with fan going 100%

 

I'll try using balance profile for a few days and check if it will still bsod

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  • 4 months later...

So its been a couple of months now, and Ive tried everything. Now I'm not experiencing black screen anymore. It change to a full pc locked up/freeze! Will RMA this stupid card.

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