Apple will now repair iPhones even those with unofficial, 3rd party batteries*

[captain_to_fire]

Source: CNET 

 

Quote

Apple has changed its rule about fixing iPhones with unauthorized batteries in them, according to French tech news site iGeneration and MacRumors. The policy has been updated since Feb. 28, and it allows Apple employees to repair broken iPhones even if you replaced the device's battery with a third-party model. This is a major shift in policy when Apple would previously refuse to service any iPhone with a third-party battery no matter the issue. The change is similar to 2017, when Apple loosened its restriction on repairing iPhones with third-party displays.

 

Citing internal documents from "three reliable sources," Macrumors also reported that if the issue is battery-related, Apple will replace the third-party battery with its own battery for a fee. However, if your iPhone has other unofficial components like microphones and sensors, Apple can still refuse service. 

Well it looks like Apple is finally realizing that they need to loosen up some of their restrictive policies on repair. It’s still not the hobbyist/DIY guy’s dream phone but still, I gotta give credit where it’s due. Apple was caught red handed throttling iPhones as the battery ages and Apple certified batteries maybe expensive so some people would opt for 3rd party batteries. 

 

I’m pretty sure this is a pure business move. Perhaps it’s their way of convincing iPhone owners to get the $100 AppleCare Protection Plan which extends warranty coverage. 

[YoloSwag]

I had an iPhone 6 with a 3rd party battery installed because the original one was causing shutdowns. Glad to know Apple made this move when I no longer have that said phone lol.

[DrMacintosh]

30 minutes ago, captain_to_fire said:

I’m pretty sure this is a pure business move.

Apple is a buisness, so yes, this is a business move. Lol

[Fnige]

It kind fits here...

 

[ARikozuM]

Dear Apple,

 

Open up your parts warehouse to hobbyists and 3rd party repair people. We need those schematics and parts, and you're better off controlling how we get them than being at a loss. 

 

Sincerely,

Phuc Yu

[Trik'Stari]

1 hour ago, ARikozuM said:

Dear Apple,

 

Open up your parts warehouse to hobbyists and 3rd party repair people. We need those schematics and parts, and you're better off controlling how we get them than being at a loss. 

 

Sincerely,

Phuc Yu

Wouldn't it be better if they just went out of business because people woke up and realized their products aren't worth what they're charging for?

[theninja35]

2 minutes ago, Trik'Stari said:

Wouldn't it be better if they just went out of business because people woke up and realized their products aren't worth what they're charging for?

I think it's unfair to say that. Apple charges the prices that people are willing to pay, and people pay them. They are running with the ideal business model. The phones aren't bad at all, and the iPad and Pencil are a breeze to draw with. I love Apple TV and the HomePod. 

 

If Apple wasn't around then Samsung would be charging just as much as Apple is now...somewhere around the $900-$1300 price range...

[Trik'Stari]

I'd prefer Samsung be the market leader.

 

At least some of their phones have expandable storage and headphone jacks. Maybe if they made a phone with that new Micro SD tech that can do 1tb Micro SD's, then the phone might be worth $1300.

[ARikozuM]

25 minutes ago, Trik'Stari said:

Wouldn't it be better if they just went out of business because people woke up and realized their products aren't worth what they're charging for?

I prefer Apple products to most any of my Android (Note 4 is the only exception). I would like for them to get their head out of their a$$ and start allowing 3rd parties to further their reach into the market by allowing easy repairs, cheaper parts, and greener economy by recycling parts and phones. 

[dgsddfgdfhgs]

even though, I doubt this wont be a easy process for a normal customer. 

Not practical and cost effective at least

eg who would keep or even have 3rd party replacement documents?

okay even they dont need the docs, but the device is open up by third party which they could argue and charge much more like they used to

[Guest]

2 hours ago, ARikozuM said:

Dear Apple,

 

Open up your parts warehouse to hobbyists and 3rd party repair people. We need those schematics and parts, and you're better off controlling how we get them than being at a loss. 

 

Sincerely,

Phuc Yu

That seems like a fake name.

 

Sincerely,

 

Fu King

[ARikozuM]

1 hour ago, floofer said:

That seems like a fake name.

 

Sincerely,

 

Fu King

ArE yOu MaKiNg FuN oF mY lInEaGe?

[Syntaxvgm]

1 hour ago, floofer said:

That seems like a fake name.

 

Sincerely,

 

Fu King

 

39 minutes ago, ARikozuM said:

ArE yOu MaKiNg FuN oF mY lInEaGe?

I don't see what's funny about Fu King or Phuc Yu. They're traditional names, like Saq Madiq

[Guest]

45 minutes ago, Syntaxvgm said:

 

I don't see what's funny about Fu King or Phuc Yu. They're traditional names, like Saq Madiq

Not sure if this is appearing right on my screen. Better call my computer repair man Some Ting Wong

[Syntaxvgm]

6 minutes ago, floofer said:

Not sure if this is appearing right on my screen. Better call my computer repair man Some Ting Wong

That's Captain Sum Ting Wong, sir 

[Curufinwe_wins]

2 hours ago, floofer said:

Not sure if this is appearing right on my screen. Better call my computer repair man Some Ting Wong

Early diagnostic is in. Appears to be issue id 10T related. Uncertain if issue is contagious, quarantine advised.

[soldier_ph]

11 hours ago, SlimyPython said:

It kind fits here...

 

What a clown

 

/s

[RejZoR]

If the issue isn't related to battery (or the opening of the phone itself for 3rd party battery replacement), I see no reason why they'd refuse it. But some companies just straight out refuse even if the issue is entirely unrelated to the 3rd party fix or attachment.

[79wjd]

32 minutes ago, RejZoR said:

If the issue isn't related to battery (or the opening of the phone itself for 3rd party battery replacement), I see no reason why they'd refuse it.

Because there's really no telling what the previous jackass did. It's the same reason why if I sold something on Craigslist and the person wanted to return it after they left my sight it would be a strong, 'absolutely not'.

 

I can fully understand not wanting to touch something that someone else mucked around in.