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Outdated bios for cpu help

Elliotclark3401
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Okay, after i took my pc to a pc repair shop to see why my pc isnt working and they said it becuase your bios is outdated and your cpu is not compatible for that version of bios, there is no way i can access bios, the monitor says "no signal" so i cant update it manually so is there anyway i can update the bios without getting a new cpu?

Specs
Gigabyte ax 370
Ryzen 5 1600x

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Whoever gave you that info needs to get a talking to, they provided you the wrong solution and then didnt even offer to update the bios?

That motherboard 100% works with that cpu out of the box.

 

What other parts do you have? Is there a graphics card? Because the 1600 doesnt have IG

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1 minute ago, Elliotclark3401 said:

Okay, after i took my pc to a pc repair shop to see why my pc isnt working and they said it becuase your bios is outdated and your cpu is not compatible for that version of bios, there is no way i can access bios, the monitor says "no signal" so i cant update it manually so is there anyway i can update the bios without getting a new cpu?

Specs
Gigabyte ax 370
Ryzen 5 1600x

The shop was supposed to atleast offer a bios reflash... But, I don't think that's the issue. I don't know of a single AM4 board that isnt Zen 1 compatable. RMA your motherboard.

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3 minutes ago, Slottr said:

Whoever gave you that info needs to get a talking to, they provided you the wrong solution and then didnt offer to update the bios?

That motherboard 100% works with that cpu out of the box.

 

What other parts do you have? Is there a graphics card? Because the 1600 doesnt have IG

I have a gtx 950 but the pc repair shop says that they dont have the correct equipment to update the bios

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2 minutes ago, Elliotclark3401 said:

I have a gtx 950 but the pc repair shop says that they dont have the correct equipment to update the bios

Not much of a decent shop if they can't assist with one of the most popular platforms

 

Are you connecting video cables to your gpu?

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Just now, Slottr said:

Not much of a decent shop if they can't assist with one of the most popular platforms

 

Are you connecting video cables to your gpu?

Yes they suggested to buy a older cpu so i can update the bios then replace it with my currect cpu 

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25 minutes ago, Elliotclark3401 said:

Yes they suggested to buy a older cpu so i can update the bios then replace it with my currect cpu 

Any other shop would stick another in a chip of their own and update it for you for either free or at a very low cost. Wouldnt go back there.

Either way, you don't need a bios update, or a new chip for the motherboard to work with the 1600.

 

Have you tried a different monitor? Different video cables?

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8 minutes ago, Slottr said:

Any other shop would stick another in a chip of their own and update it for you for either free or at a very low cost. Wouldnt go back there.

Either way, you don't need a bios update, or a new chip for the motherboard to work with the 1600.

 

Have you tried a different monitor? Different video cables?

The shop used different cables and monitors, im pretty sure i need an updated bios as the bios chip on my mobo is glowing orange and the cpu light is red on my mobo, the guy at the shop said that there isnt anything wrong with the the hardware, i just need an updated bios.

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43 minutes ago, Elliotclark3401 said:

The shop used different cables and monitors, im pretty sure i need an updated bios as the bios chip on my mobo is glowing orange and the cpu light is red on my mobo, the guy at the shop said that there isnt anything wrong with the the hardware, i just need an updated bios.

The bios led's for that board just indicate which bios its using, as theres 2.

The cpu LED could indicate that the processor doesnt work, so that most likely the problem then.

 

If you're still set on updating it, then get a boot kit from AMD, but I can guarantee you thats not the issue.

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7 minutes ago, Slottr said:

The bios led's for that board just indicate which bios its using, as theres 2.

The cpu LED could indicate that the processor doesnt work, so that most likely the problem then.

 

If you're still set on updating it, then get a boot kit from AMD, but I can guarantee you thats not the issue.

Okay thank you will do

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