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How to get my mobile provider to stop calling me?

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Posted · Original PosterOP

Hi all,

I've had 6 calls from my phone company (Vodafone) in the last 5 hours that keep offering additional contracts and plans. I keep telling them to stop calling me but they can't seem to understand.

I can't block their calls as they keep calling from different numbers.

I've already signed up my number to the TPS (basically a big list of numbers that companies  shouldn't call) and opted out of their marketing things.

What do I do? Their customer support doesn't seem to care about the spam calls.

Thanks in advance.


 

 

 

 

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2 minutes ago, 1kv said:

Hi all,

I've had 6 calls from my phone company (Vodafone) in the last 5 hours that keep offering additional contracts and plans. I keep telling them to stop calling me but they can't seem to understand.

I can't block their calls as they keep calling from different numbers.

I've already signed up my number to the TPS (basically a big list of numbers that companies  shouldn't call) and opted out of their marketing things.

What do I do? Their customer support doesn't seem to care about the spam calls.

Thanks in advance.

I guess you could tell them if they keep doing it you'll switch to a competitor and when you tell them that make sure to express that their behaviour is unacceptable.


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That certainly doesn't sound like Vodafone, this is more like a scammer. 


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The time Linus replied to me on one of my threads: 

 

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There is no better way than to go into a store and show them the amount of calls you got, and then ask for them to stop. They have no way of avoiding/ghosting you that way.


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Posted · Original PosterOP
1 minute ago, LinusTechTipsFanFromDarlo said:

That certainly doesn't sound like Vodafone, this is more like a scammer. 

Nope, I've checked it on who-called.co.uk, it's confirmed to be Vodafone's numbers. 

1 minute ago, seoz said:

There is no better way than to go into a store and show them the amount of calls you got, and then ask for them to stop. They have no way of avoiding/ghosting you that way.

There's a store near me, I might walk in there sometime and do that. 

3 minutes ago, AluminiumTech said:

I guess you could tell them if they keep doing it you'll switch to a competitor and when you tell them that make sure to express that their behaviour is unacceptable.

Yeah, I haven't tried that yet. I'll try, but the customer support is so atrocious that I'm not even sure if they'll listen to me. It's worth a shot though.


 

 

 

 

My PC:

Spoiler

CPU: i5 4460

Motherboard: Gigabyte B85M-HD3

RAM: 8GB AMD DDR3 1600MHz

GPU: Nvidia GeForce GTX 960 2GB

Case: In Win Mana 136

Storage: Crucial MX500 250GB + WD Blue 1TB

PSU: Corsair CX450M

Monitor: Blaupunkt 32" TV + Samsung S24D590L 

Cooling: Knockoff of an Intel stock cooler

Keyboard: Steelseries Apex M500 (Cherry MX Red, UK layout)

Mouse: Corsair Scimitar Pro RGB

My phone:

Spoiler

Samsung Galaxy Note 9 (N960F)

CPU: Samsung Exynos 9810

RAM: 6GB

GPU: Mali-G72 MP18

Storage: 128GB internal storage + 128GB Samsung microSD card

My laptop:

Spoiler

Acer Nitro 5

CPU: AMD Ryzen 5 2500U

RAM: 8GB DDR4

GPU: AMD Radeon RX 560X

Storage: 1TB HDD

 

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Just now, 1kv said:

Nope, I've checked it on who-called.co.uk, it's confirmed to be Vodafone's numbers. 

Ah but they could be spoofed numbers. 


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The time Linus replied to me on one of my threads: 

 

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UK? well it is still the EU so you have the DSGVO. Now you can figure out what I mean. 

 

Btw. consumer protection have sample letters.

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Posted · Original PosterOP
15 hours ago, Ralphred said:

Just waste their time as much as possible when they call, you soon get blacklisted.

I'm planning on doing that next time they call me. 

10 hours ago, James Evens said:

UK? well it is still the EU so you have the DSGVO. Now you can figure out what I mean. 

 

Btw. consumer protection have sample letters.

I'll look into it, thanks! :)

7 hours ago, Jerkamie said:

If any company calls me 6 times, I'd straight up cancel politely.

I might just do that if it keeps happening.

I'd rather that be a last resort though since I got quite a good deal on this phone plan.


 

 

 

 

My PC:

Spoiler

CPU: i5 4460

Motherboard: Gigabyte B85M-HD3

RAM: 8GB AMD DDR3 1600MHz

GPU: Nvidia GeForce GTX 960 2GB

Case: In Win Mana 136

Storage: Crucial MX500 250GB + WD Blue 1TB

PSU: Corsair CX450M

Monitor: Blaupunkt 32" TV + Samsung S24D590L 

Cooling: Knockoff of an Intel stock cooler

Keyboard: Steelseries Apex M500 (Cherry MX Red, UK layout)

Mouse: Corsair Scimitar Pro RGB

My phone:

Spoiler

Samsung Galaxy Note 9 (N960F)

CPU: Samsung Exynos 9810

RAM: 6GB

GPU: Mali-G72 MP18

Storage: 128GB internal storage + 128GB Samsung microSD card

My laptop:

Spoiler

Acer Nitro 5

CPU: AMD Ryzen 5 2500U

RAM: 8GB DDR4

GPU: AMD Radeon RX 560X

Storage: 1TB HDD

 

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I'd advise you to either go to the store or contact their head office 1st and explain to them the situation and if it is indeed them, it's not fucking on, and you'll happily gtfo from their services if it continues.

 

Could report to trading standards for harassment if it continues? I dunno.


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Posted · Original PosterOP
28 minutes ago, Noctus said:

I'd advise you to either go to the store or contact their head office 1st and explain to them the situation and if it is indeed them, it's not fucking on, and you'll happily gtfo from their services if it continues.

 

Could report to trading standards for harassment if it continues? I dunno.

Yeah, I'm planning on going to a store if it continues. If they don't do anything then I'll contact their head office because customer support won't listen to me.

I could list many reasons why I hate Vodafone but the value is what's kept me from cancelling until now. I'm really tempted to cancel and go back to EE.


 

 

 

 

My PC:

Spoiler

CPU: i5 4460

Motherboard: Gigabyte B85M-HD3

RAM: 8GB AMD DDR3 1600MHz

GPU: Nvidia GeForce GTX 960 2GB

Case: In Win Mana 136

Storage: Crucial MX500 250GB + WD Blue 1TB

PSU: Corsair CX450M

Monitor: Blaupunkt 32" TV + Samsung S24D590L 

Cooling: Knockoff of an Intel stock cooler

Keyboard: Steelseries Apex M500 (Cherry MX Red, UK layout)

Mouse: Corsair Scimitar Pro RGB

My phone:

Spoiler

Samsung Galaxy Note 9 (N960F)

CPU: Samsung Exynos 9810

RAM: 6GB

GPU: Mali-G72 MP18

Storage: 128GB internal storage + 128GB Samsung microSD card

My laptop:

Spoiler

Acer Nitro 5

CPU: AMD Ryzen 5 2500U

RAM: 8GB DDR4

GPU: AMD Radeon RX 560X

Storage: 1TB HDD

 

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