Jump to content
Phishing Emails & YouTube Messages - Fake Giveaway Read more... ×
Search In
  • More options...
Find results that contain...
Find results in...
BLLDoesTech

My Friend Has a Question

Recommended Posts

Posted · Original PosterOP

So my friend was doing some work on his PC, and thought it was off. He took the RAM out, and replaced it with new sticks.

 

He went to turn on the PC when he realized it was sleeping the whole time. Now his system won't boot with any sticks of RAM.

 

Did he fry something?


Systems:

Main:

Ryzen 5 2600

Asus RX 580 OC

Patriot Viper DDR4 8GB

Asus ROG B450-I

Rosewill Glacier 600W

 

FreeNAS Server:

I5 3400k

MSI 1050 OC

Kingston DDR3 8GB

Gigabyte Ultra Durable

Dell 500W

 

Random PC:

AMD Phenom x4 850

Foxconn (IDK)

ATI Radeon (IDK)

Kingston 4GB/Samsung 2GB (6GB DDR3)

Dell 500W


 
Link to post
Share on other sites
3 minutes ago, BLLDoesTech said:

So my friend was doing some work on his PC, and thought it was off. He took the RAM out, and replaced it with new sticks.

 

He went to turn on the PC when he realized it was sleeping the whole time. Now his system won't boot with any sticks of RAM.

 

Did he fry something?

He might have fried the sockets the sticks go into. Were all the ram slots populated? If not he can always try using the other slots.

 

Edit: He also could have fried the motherboard and/or Ram sticks that were in there.

 

Edit 2: I've only ever seen once in a server where RAM was hot swappable (Keep in mind Windows doesn't support the feature so likely even if it did it still wouldn't be wise.) There is electricity that runs across the pins and connector of the memory module so it would have likely fried it.


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
Just now, emosun said:

he'll have to at least reset the bios on the board

He will be VERY lucky if that's all he has to do. The most likely scenario is that it's toast.


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
Just now, Psybadek said:

He will be VERY lucky if that's all he has to do. The most likely scenario is that it's toast.

an important part about diagnostics.....

.... is not immediately jumping to the conclusion that its fried and offering zero solutions or answers as if you're paid on commision for selling new products like an apple store.

Link to post
Share on other sites
Posted · Original PosterOP

I'll help him to reset the BIOS. If that doesn't work, then probably fried


Systems:

Main:

Ryzen 5 2600

Asus RX 580 OC

Patriot Viper DDR4 8GB

Asus ROG B450-I

Rosewill Glacier 600W

 

FreeNAS Server:

I5 3400k

MSI 1050 OC

Kingston DDR3 8GB

Gigabyte Ultra Durable

Dell 500W

 

Random PC:

AMD Phenom x4 850

Foxconn (IDK)

ATI Radeon (IDK)

Kingston 4GB/Samsung 2GB (6GB DDR3)

Dell 500W


 
Link to post
Share on other sites
1 minute ago, emosun said:

an important part about diagnostics.....

.... is not immediately jumping to the conclusion that its fried and offering zero solutions or answers as if you're paid on commision for selling new products like an apple store.

Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
Posted · Original PosterOP
Just now, Psybadek said:

Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference

The pc was in sleep mode, so are the pins receiving power?


Systems:

Main:

Ryzen 5 2600

Asus RX 580 OC

Patriot Viper DDR4 8GB

Asus ROG B450-I

Rosewill Glacier 600W

 

FreeNAS Server:

I5 3400k

MSI 1050 OC

Kingston DDR3 8GB

Gigabyte Ultra Durable

Dell 500W

 

Random PC:

AMD Phenom x4 850

Foxconn (IDK)

ATI Radeon (IDK)

Kingston 4GB/Samsung 2GB (6GB DDR3)

Dell 500W


 
Link to post
Share on other sites
Just now, BLLDoesTech said:

The pc was in sleep mode, so are the pins receiving power?

Yes they will still be receiving power


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
1 minute ago, Psybadek said:

Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference

an yet you have no idea if the firmware was ever reset

in your mind , a machines firmware will handle part swaps without a reset even during sleep mode.

seeing as you still offered no options maybe comment when you have something to offer the op other than "it's broke"

Link to post
Share on other sites
1 minute ago, emosun said:

an yet you have no idea if the firmware was ever reset

in your mind , a machines firmware will handle part swaps without a reset even during sleep mode.

seeing as you still offered no options maybe comment when you have something to offer the op other than "it's broke"

I don't need to know if the firmware was reset. A BIOS flash won't fix the issue. When you're dealing with electricity even with a PC in sleep/hibernation mode pulling out modules have a high chance of damaging the module or the logic board it's plugged into.

 

Also I did offer other suggestions. I did suggest he can try other DIMM slots seeing as he could have only damaged the DIMM slots that sticks were plugged into. Something you can do without requiring to do without replacing the whole board if you don't need all slots populated.


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
2 minutes ago, Psybadek said:

I don't need to know if the firmware was reset. A BIOS flash won't fix the issue. When you're dealing with electricity even with a PC in sleep/hibernation mode pulling out modules have a high chance of damaging the module or the logic board it's plugged into.

 

Also I did offer other suggestions. I did suggest he can try other DIMM slots seeing as he could have only damaged the DIMM slots that sticks were plugged into. Something you can do without requiring to do without replacing the whole board if you don't need all slots populated.

k don't need you to mansplain electricity to me like i'm somehow new to computers, not your wife

 

Link to post
Share on other sites
Just now, emosun said:

k don't need you to mansplain electricity to me like i'm somehow new to computers, not your wife

 

Don't tell me what's in my mind then. I'm not new to computers either and have been servicing them for the majority of my career.


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
1 minute ago, Psybadek said:

I'm not new to computers either and have been servicing them for the majority of my career.

that would explain the "to lazy to figure it out" mentality

Link to post
Share on other sites
19 minutes ago, BLLDoesTech said:

The pc was in sleep mode, so are the pins receiving power?

Reset the CMOS on the motherboard and try with only 1 stick 1st...let us know how it goes


| CPU: Core i7-8700K @ 4.8ghz - 1.2v  Motherboard: Asus ROG STRIX Z370-E GAMING  CPU Cooler: Corsair H100i V2 |
| GPU: MSI GTX 1080Ti Gaming X Trio OC  RAM: 16GB T-Force Delta RGB 3000mhz |
| Displays: Acer Predator XB270HU 1440p Gsync 144hz IPS Gaming monitor | Oculus Rift + Touch

 

Read: My opinions on VR in it's current state, should YOU buy into it?

Link to post
Share on other sites

It's kind of a gamble with pulling out RAM sticks while the computer is on. I killed a motherboard (DDR3) by doing that, but on an older DDR2 system I could do it all day, and it just made a pretty light show on the monitor.

 

It is quite possible something was damaged, and I would clear the CMOS and try again. If that doesn't work, try putting the modules in another system to see if they work. Worst case scenario either the RAM or motherboard is damaged. Maybe ask him to try @Psybadek  or @i_build_nanosuits's ideas, might as well do everything possible to see if something is in fact dead.


Tag me @Opencircuit74 or quote me if you want me to respond, message me if you want me to spec out a decent super low-budget build. CPU: Ryzen 5 1400@3.7GHz RAM: 16GB (8X2) DDR4-2933 GPU: EVGA GTX 1070 TI “Superclocked” MOBO: Biostar X370GT5 SSD: Intel 530s M.2 80GB + Toshiba 128GB mSATA HDD: Seagate 2TB + Seagate 500GB + Hitachi 1TB Case: NZXT S340 White Cooler: Cooler Master Lite 240 AIO

Link to post
Share on other sites
13 minutes ago, Opencircuit74 said:

It's kind of a gamble with pulling out RAM sticks while the computer is on. I killed a motherboard (DDR3) by doing that, but on an older DDR2 system I could do it all day, and it just made a pretty light show on the monitor.

 

It is quite possible something was damaged, and I would clear the CMOS and try again. If that doesn't work, try putting the modules in another system to see if they work. Worst case scenario either the RAM or motherboard is damaged. Maybe ask him to try @Psybadek  or @i_build_nanosuits's ideas, might as well do everything possible to see if something is in fact dead.

You can also test the ram in another rig and do a memtest to make sure the sticks are good as well


Main Rig CPU: AMD Ryzen 5 2600 GPU: AMD MSI RX580 MB:ASUS TUF Gaming B450M-Plus RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock AMD SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: 4TB Seagate Baracude PSU: Corsair CX650M Case: Corsair Carbide 275R KB: Corsair K70 RGB MK.2 SE MOUSE: Corsair M65 Pro RGB HEADSET: Corsair Void Pro RGB

 

Linux Ubuntu Rig CPU: Intel i3 6100 GPU: N/A MB: Gigabyte GA-B150M-DS3H RAM: Crucial Ballistix 1x8gb DDR4 2400MT/s CPU Cooler: Stock Intel SSD: N/A (8GB USB drive used for OS) HDD: 1TB Seagate Barracuda/500GB Seagate Barracudax2 PSU: Corsair CX750M Case: Corsair Spec-01 KB: Same as Main

 

MacBook Pro: Late 2016 with 8gb RAM, 256gb SSD, i5 CPU.

Link to post
Share on other sites
Posted · Original PosterOP

@Psybadek

I would like to let you know you were wrong. Nothing was fried.

Bios flash worked like @emosun suggested


Systems:

Main:

Ryzen 5 2600

Asus RX 580 OC

Patriot Viper DDR4 8GB

Asus ROG B450-I

Rosewill Glacier 600W

 

FreeNAS Server:

I5 3400k

MSI 1050 OC

Kingston DDR3 8GB

Gigabyte Ultra Durable

Dell 500W

 

Random PC:

AMD Phenom x4 850

Foxconn (IDK)

ATI Radeon (IDK)

Kingston 4GB/Samsung 2GB (6GB DDR3)

Dell 500W


 
Link to post
Share on other sites
Posted · Original PosterOP

 

10 hours ago, emosun said:

he'll have to at least reset the bios on the board

Thanks, this worked, only one old stick of RAM was fried


Systems:

Main:

Ryzen 5 2600

Asus RX 580 OC

Patriot Viper DDR4 8GB

Asus ROG B450-I

Rosewill Glacier 600W

 

FreeNAS Server:

I5 3400k

MSI 1050 OC

Kingston DDR3 8GB

Gigabyte Ultra Durable

Dell 500W

 

Random PC:

AMD Phenom x4 850

Foxconn (IDK)

ATI Radeon (IDK)

Kingston 4GB/Samsung 2GB (6GB DDR3)

Dell 500W


 
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×