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WikiForce

Motherboard damaged by new SSD

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Posted · Original PosterOP

Today i got my SSD and after plugging in the computer won't boot somehow was able to fix it later then another issue arrive which would cause computer to not shutdown, in windows it would shutdown but i can hear fans and hdd spinning meaning it wasn't off completely unless i hold power button so at bios screen it would get stuck if i press restart or just normally hit the power button (need to hold power button as i mentioned earlier). 

 

I have tried resetting bios setting to default, flashing bios firmware, removing ssd, taking out all SATA cables, reseating both RAM sticks also done power cycle by shutting off psu from back multiple times.

 

I'm considering RMA'ing my Motherboard. Is there anything else i can try?

 

Also, i have already filed return for the SSD on Amazon (will come tomorrow in morning for pickup).

 

I'm so devastated rn :/

Any help appreciated.

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wow... that really sucks

 

have you tried downloading chipset drivers?


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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Posted · Original PosterOP
2 minutes ago, LukeSavenije said:

wow... that really sucks

 

have you tried downloading chipset drivers?

That doesn't help. What would bios have to do with chipset drivers? That's a windows thing AFAIK.

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So since you just got the SSD did you do a fresh install of Windows?

15 minutes ago, WikiForce said:

That doesn't help. What would bios have to do with chipset drivers? That's a windows thing AFAIK.

The chipset is what handles your I/O normally so drivers for it are important.

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Posted · Original PosterOP
11 minutes ago, imreloadin said:

The chipset is what handles your I/O normally so drivers for it are important.

But chipset drivers are in windows. Why would it affect bios? Again not helping :/

i have everything working fine before this SSD, all drivers were there in windows and it had issues even booting as secondary drive.

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43 minutes ago, WikiForce said:

But chipset drivers are in windows. Why would it affect bios? Again not helping :/

i have everything working fine before this SSD, all drivers were there in windows and it had issues even booting as secondary drive.

I couldn't make up out of your post you weren't getting inside windows...

 

can you boot off a usb?

and do you have a spare pc or laptop?


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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Posted · Original PosterOP

The thing is, the computer won't shutdown completely. In windows it would show black screen after showing shutdown screen and i can hear fan / hdd spinning unless i hold power button for 5sec. 

 

When it's showing bios screen it would just get stuck there if i hit power or reset button. As i mentioned earlier, here again i need to hold power button.

 

This is not at all a chipset issue tbh and my last say is to RMA my motherboard which is what my brother is going to do tomorrow. Hopefully i would get a proper replacement but going be atleast 10 days wait. I hope it's worth the wait.

 

I was hoping for a solution but you guys were not even close to providing one. I'm extremely disappointed with lack of proper replies.

 

1 hour ago, imreloadin said:

So since you just got the SSD did you do a fresh install of Windows?

The chipset is what handles your I/O normally so drivers for it are important.

 

1 hour ago, LukeSavenije said:

wow... that really sucks

 

have you tried downloading chipset drivers?

 

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Posted · Original PosterOP
2 minutes ago, LukeSavenije said:

I couldn't make up out of your post you weren't getting inside windows...

 

can you boot off a usb?

and do you have a spare pc or laptop?

I can boot in windows but it has shutdown issues.

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Just now, WikiForce said:

I can boot in windows but it has shutdown issues.

so it can be the chipset... have you downloaded them yet?


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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You aren't helping either. Not much information to go on.

 

You connected your new SSD and your computer won't start? Then you got it to start, somehow? Now it doesn't shuts down Windows? Did you clone your old drive over after you got it to start or did you do a fresh install? You are leaving out so many steps and facts that it's not even funny or possible to troubleshoot....

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Posted · Original PosterOP
1 minute ago, LukeSavenije said:

so it can be the chipset... have you downloaded them yet?

Read the earlier post i quoted you in.

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What I found si below,
I do not take any guarantee for actions through these steps:

Disable Hybrid Shutdown Manually

Follow these steps to manually disabled Hybrid Shutdown feature.

1- Go to Search, type power options and click on Power Options from search results

2- On the left side of the window click on Choose what the power button does

3- If needed, click on Change settings that are currently unavailable, under Define power buttons and turn on password protection

4- From the enabled options under Shutdown settings section, uncheck Turn on fast startup (recommended) checkbox to disable Hybrid Shutdown.

5- Click Save changes button to save the modified settings. Close Power Options window when done.

 

Thats sadly true:

Just now, Mattias Edeslatt said:

You aren't helping either. Not much information to go on.


i7-6850K, ASRock X99 Taichi, 32 GB Corsair Vengeance RGB DDR4 3000Mhz CL15, 2x EVGA GTX 1080Ti FTW3 SLI, some SSD's/HDD's, EVGA G2 850W PSU (upgrading soon),

quite a few Coldzero Parts ... all inside an Corsair Obsidian 900D - detailled information on my Profil

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1 minute ago, WikiForce said:

Read the earlier post i quoted you in.

well... okay then

 

I wasn't done yet, but if you don't want help, I'll be in another tread


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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Posted · Original PosterOP
Just now, Mattias Edeslatt said:

You aren't helping either. Not much information to go on.

 

You connected your new SSD and your computer won't start? Then you got it to start, somehow? Now it doesn't shuts down Windows? Did you clone your old drive over after you got it to start or did you do a fresh install? You are leaving out so many steps and facts that it's not even funny or possible to troubleshoot....

I did nothing to SSD and it's still unallocated. I already packed it for return and also my mobo for RMA.

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Posted · Original PosterOP
1 minute ago, Ledury said:

What I found si below,
I do not take any guarantee for actions through these steps:

Disable Hybrid Shutdown Manually

Follow these steps to manually disabled Hybrid Shutdown feature.

1- Go to Search, type power options and click on Power Options from search results

2- On the left side of the window click on Choose what the power button does

3- If needed, click on Change settings that are currently unavailable, under Define power buttons and turn on password protection

4- From the enabled options under Shutdown settings section, uncheck Turn on fast startup (recommended) checkbox to disable Hybrid Shutdown.

5- Click Save changes button to save the modified settings. Close Power Options window when done.

 

Thats sadly true:

That's one of the first thing i do when doing a clean install. I don't fancy fast startup as it uses huge hibernation file.

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Posted · Original PosterOP
4 minutes ago, LukeSavenije said:

well... okay then

 

I wasn't done yet, but if you don't want help, I'll be in another tread

:(

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Just now, WikiForce said:

:(

look... I'm not like that

 

Just do what we ask, and I'll help. RMA still is the last option here


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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Posted · Original PosterOP
1 minute ago, LukeSavenije said:

look... I'm not like that

 

Just do what we ask, and I'll help. RMA still is the last option here

Can do nothing now as my brother already packed the mobo and he will take it to service centre tomorrow for RMA. Also applied for return of SSD on amazon which they accepted.

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1 minute ago, WikiForce said:

Can do nothing now as my brother already packed the mobo and he will take it to service centre tomorrow for RMA. Also applied for return of SSD on amazon which they accepted.

well... then I think there's not much we can do about it... just get a more reliable this time then... mx500 seems to be pretty cheap the last while


PSU TIER LIST 3.0//Vram info//80+ info//HDD Guide//Build logs//Build plan guide//Before troubleshoot//Mark Solved//Off Topic//Community standards

Don't forget to quote or mention me

 

Primary PC: Random stuff inside a case

CPU: I5-8600k  @4.5 ghz  GPU: GTX 1070 ti EVGA SC Gaming   RAM: 8+8 3360 mhz DDR4 Trident Z   MOBO: MSI Gaming Pro Carbon AC   HDD: 1 TB 7200 RPM Seagate Baracudda, 1 TB 5400 RPM Samsung ECOGREEN   SSD: Samsung 860 EVO 500 GB   Soundcard: built in   Case: Cooler Master Masterbox Lite 5 RGB   Screen: Salora 40LED1500

 

Second PC: Cedar mill v2

CPU: i3-2130   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3    MOBO: HP H series   HDD: 320 GB WD Black 7200 RPM, 4x 1tb 5400 RPM Samsung Ecogreen   PSU: HP 250 watt   Soundcard: built in   Case: Some premium 2003 case   Screen: IIyama Prolite T2240MTS, Samsung SyncMaster710N

 

Laptop : Acer TravelMate 8573t

CPU: I3-2330M   GPU: Intel HD graphics   RAM: 4+2 GB 1333 mhz DDR3   MOBO: Acer   SSD: 250 gb mx500 sata   Soundcard: built in   Case: alluminium/metal   Screen: TN 768p

 

Game consoles:

PS4 slim glacier white 500 gb, PS4 FTP Special Edition 500 gb, Xbox, 3 DS lites, DSI XL, Gameboy Advanced Color, PS Vita v2, Wii, PS3 500 gb

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WTF was the point in even making this topic if it was being disassembled and shipped out in an hour anyway xD

Seriously bro, spend a little more time troubleshooting before just throwing in the towel like that, it'll save you time and potentially shipping charges as well.

Also lay things out clearly in the future. Your original post was all over the place so we all thought you were just having issues inside of Windows.

That and I can't see how an SSD would mess with your motherboard, at the most it would just probably kill that specific SATA port..something else was most likely the issue with that one.

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Posted · Original PosterOP
15 minutes ago, imreloadin said:

WTF was the point in even making this topic if it was being disassembled and shipped out in an hour anyway xD

Seriously bro, spend a little more time troubleshooting before just throwing in the towel like that, it'll save you time and potentially shipping charges as well.

Also lay things out clearly in the future. Your original post was all over the place so we all thought you were just having issues inside of Windows.

That and I can't see how an SSD would mess with your motherboard, at the most it would just probably kill that specific SATA port..something else was most likely the issue with that one.

I still think it was something else but my brother strongly disagrees and says it's the ssd :/

i have another gigabyte h61 motherboard laying around (it was dead, got it RMA'd, now works fine) which i can use but my brother will need my current chip for testing or something (couldn't understand what he meant exactly) after i get my Asus mobo replaced so he's not letting me use it.

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