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I got the wrong motherboard.. Should I return it?

ReStart

Hi everyone, first time poster here so sorry if the formatting is sub-par. 

 

I accidentally purchased a MSI B350m Mortar off of Newegg instead of the B450m I wanted. Rookie mistake I know lol.

 

I bought the B350m for $83.98 ($73.98 after the MIR), and it costs about $23 to me after the shipping and restocking fee back. So my main question is if it's even worth returning the B350m at this point to get the B450m if I'm paying $23 to return it, and then another $40 to get the one I actually wanted. The build I'm making is my first personal PC build, and I'd like to experiment with overclocking, as well as have this PC for a decent amount of time and upgrade as I go. I've bought everything on the list except for the case. Here's a link to my build: https://pcpartpicker.com/user/hi11279/saved/qBVyXL

 

Thanks in advance all!

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Yes it's worth returning, because MSI B350 and X370 boards suck

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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83.98 - 23 = 60.98 that you get back for the return. Then you buy your new motherboard for ~40 dollars. 60.98 - ~40 ~= 20.98. It's ~20.98 less expensive to return your motherboard and buy the one you meant to buy.

ENCRYPTION IS NOT A CRIME

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Yes borther buy the new motherboard for your college pc

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Also that b350 might not post/boot without a BIOS update first either. Plus as above said, the 350/370 boards from MSI have been known to have multiple problems. So I'd get the 450 for sure.

Please quote my post, or put @paddy-stone if you want me to respond to you.

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Restock fee wow that’s y I stick with Amazon 

My PC:

CPU: AMD Ryzen 5 2600X Processor (4.4Ghz), MOBO: GIGABYTE X470 AORUS Gaming 7 WiFi (AMD Ryzen AM4/ X470/ Intel Wave 2 WiFi/M.2), RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15, GPU: Gigabyte nVidia GeForce GTX 1080 Windforce OC GV-N1080WF3OC-8GD Graphics Cards, STORAGE: 120GB CRUCIAL SSD, 1TB WD BLUE, COOLER: Cooler Master 212 EVO RGB Black Edition, FANS: 4 x MasterFan MF120R RGB (2 Front, 1 Back, 1 Top), 1 x Noctua NF-P12 Redux 1700 RPM(Back off Cooler), PC CASE: Cooler Master MB500 case, PSU: EVGA 750 BQ.

 

My Kids PC:

CPU: AMD Phenom II x4 955 (95watt @3.5Ghz @1.40V), MOBO: ASUS M2A-VM, RAM: Kingston 8GB (4x2GB) DDR2 800MHz, GPU: nVidia GT 710 2GB DDR3 (OC’ed Clock to 1300Mhz and Memory to 950Mhz), STORAGE: 250GB HDD, 500GB HDD, COOLER:  Cooler Master 212 EVO, PC CASE: Cooler Master Q300L , FANS: 3 x upHere RED LED Fans (2 Front, 1 Back), PSU: Generic 300 Watt PSU.

 

Console:  PS4 - vjizzle2384

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Just now, vjizzle2384 said:

Restock fee wow that’s y I stick with Amazon 

A sale is a sale

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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Just now, mxk. said:

A sale is a sale

You could just say something wrong with it then paying the fee and tell them I’ll rather pay more and get something else 

My PC:

CPU: AMD Ryzen 5 2600X Processor (4.4Ghz), MOBO: GIGABYTE X470 AORUS Gaming 7 WiFi (AMD Ryzen AM4/ X470/ Intel Wave 2 WiFi/M.2), RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15, GPU: Gigabyte nVidia GeForce GTX 1080 Windforce OC GV-N1080WF3OC-8GD Graphics Cards, STORAGE: 120GB CRUCIAL SSD, 1TB WD BLUE, COOLER: Cooler Master 212 EVO RGB Black Edition, FANS: 4 x MasterFan MF120R RGB (2 Front, 1 Back, 1 Top), 1 x Noctua NF-P12 Redux 1700 RPM(Back off Cooler), PC CASE: Cooler Master MB500 case, PSU: EVGA 750 BQ.

 

My Kids PC:

CPU: AMD Phenom II x4 955 (95watt @3.5Ghz @1.40V), MOBO: ASUS M2A-VM, RAM: Kingston 8GB (4x2GB) DDR2 800MHz, GPU: nVidia GT 710 2GB DDR3 (OC’ed Clock to 1300Mhz and Memory to 950Mhz), STORAGE: 250GB HDD, 500GB HDD, COOLER:  Cooler Master 212 EVO, PC CASE: Cooler Master Q300L , FANS: 3 x upHere RED LED Fans (2 Front, 1 Back), PSU: Generic 300 Watt PSU.

 

Console:  PS4 - vjizzle2384

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Just now, vjizzle2384 said:

You could just say something wrong with it then paying the fee and tell them I’ll rather pay more and get something else 

I'm pretty sure they verify if it's a bad board because they won't process your refund

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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6 minutes ago, paddy-stone said:

Also that b350 might not post/boot without a BIOS update first either. Plus as above said, the 350/370 boards from MSI have been known to have multiple problems. So I'd get the 450 for sure.

I opened the Newegg package and the box says "AMD RYZEN™ DESKTOP 2000 READY" nice marketing, MSI....

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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3 minutes ago, mxk. said:

I opened the Newegg package and the box says "AMD RYZEN™ DESKTOP 2000 READY" nice marketing, MSI....

If it says it's ready for the 2000 series then I guess they must have updated the BIOS on those boards then, and it should be fine.

I would still send it back personally and take the $20 hit for restocking fee, to get the board you actually want and doesn't suck for VRMs and other issues.

Please quote my post, or put @paddy-stone if you want me to respond to you.

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  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
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  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
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  • Storage/NAS/Servers:-
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  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
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  • Xiaomi/Pocafone F2 pro 8GB/256GB
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  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
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3 minutes ago, paddy-stone said:

If it says it's ready for the 2000 series then I guess they must have updated the BIOS on those boards then, and it should be fine.

I would still send it back personally and take the $20 hit for restocking fee, to get the board you actually want and doesn't suck for VRMs and other issues.

when I referred to OP's board, it shipped to my house and I think the "ryzen ready" shit literally means it fits i the am4 socket. I'm not gonna try making it POST or anything though since I need to send the board back to newegg.

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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4 minutes ago, mxk. said:

when I referred to OP's board, it shipped to my house and I think the "ryzen ready" shit literally means it fits i the am4 socket. I'm not gonna try making it POST or anything though since I need to send the board back to newegg.

No, it definitely means it's ready for the 2000 series CPUs. But yeah send it back.... and IIRC you shouldn't need to pay a restocking fee as long as you haven't opened it... unless you don't have distance selling regs in your country, which is basically the right to change your mind about a purchase as long as you haven't used it/broken seals etc.

Please quote my post, or put @paddy-stone if you want me to respond to you.

Spoiler
  • PCs:- 
  • Main PC build  https://uk.pcpartpicker.com/list/2K6Q7X
  • ASUS x53e  - i7 2670QM / Sony BD writer x8 / Win 10, Elemetary OS, Ubuntu/ Samsung 830 SSD
  • Lenovo G50 - 8Gb RAM - Samsung 860 Evo 250GB SSD - DVD writer
  •  
  • Displays:-
  • Philips 55 OLED 754 model
  • Panasonic 55" 4k TV
  • LG 29" Ultrawide
  • Philips 24" 1080p monitor as backup
  •  
  • Storage/NAS/Servers:-
  • ESXI/test build  https://uk.pcpartpicker.com/list/4wyR9G
  • Main Server https://uk.pcpartpicker.com/list/3Qftyk
  • Backup server - HP Proliant Gen 8 4 bay NAS running FreeNAS ZFS striped 3x3TiB WD reds
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  • PS4
  • Nvidia Shield TV
  • Xiaomi/Pocafone F2 pro 8GB/256GB
  • Xiaomi Redmi Note 4

 

  • Unused Hardware currently :-
  • 4670K MSI mobo 16GB ram
  • i7 6700K  b250 mobo
  • Zotac GTX 1060 6GB Amp! edition
  • Zotac GTX 1050 mini

 

 

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Just now, paddy-stone said:

No, it definitely means it's ready for the 2000 series CPUs. But yeah send it back.... and IIRC you shouldn't need to pay a restocking fee as long as you haven't opened it... unless you don't have distance selling regs in your country, which is basically the right to change your mind about a purchase as long as you haven't used it/broken seals etc.

OP will probably figure out a way to get some or all of the money back. I'll make sure he sees your post^. After all, its his board, I'm just holding it until we build his pc

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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37 minutes ago, ReStart said:

I accidentally purchased a MSI B350m Mortar

I'd return it. Buildzoid from AHOC did a very comprehensive overview about B350 mainboards and he didn't have to say a lot of positive things about the ones by MSI. I don't know if their B450 boards are any better though.

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Just now, Silver47 said:

I'd return it. Buildzoid from AHOC did a very comprehensive overview about B350 mainboards and he didn't have to say a lot of positive things about the ones by MSI. I don't know if their B450 boards are any better though.

ahoc said the best matx b450 was the mortar, evidently. 

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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3 minutes ago, mxk. said:

ahoc said the best matx b450 was the mortar, evidently. 

Alright. Like I said, I didn't know. Never properly looked into B450 after deciding that upgrading to a Ryzen wasn't worth it.

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Just now, Silver47 said:

Alright. Like I said, I didn't know. Never properly looked into B450 after deciding that upgrading to a Ryzen wasn't worth it.

oops sorry If I came off wrong. I wanted to say the b450 mortar was a good choice since you said you hadn't looked into it.

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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18 minutes ago, paddy-stone said:

No, it definitely means it's ready for the 2000 series CPUs. But yeah send it back.... and IIRC you shouldn't need to pay a restocking fee as long as you haven't opened it... unless you don't have distance selling regs in your country, which is basically the right to change your mind about a purchase as long as you haven't used it/broken seals etc.

So since the motherboard is still in its conductive wrap, sealed the OP should be able to change his mind?

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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Guys - OP cant send it back imho - he used the rebate.  He has cut off the UPC.  Im not sure he CAN return it now.

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Wifes Rig: ASRock B550m Riptide, Ryzen 5 5600X, Sapphire Nitro+ RX 6700 XT, 16gb (2x8) 3600mhz V-Color Skywalker RAM, ARESGAME AGS 850w PSU, 1tb WD Black SN750, 500gb Crucial m.2, DIYPC MA01-G case

My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

NVIDIA GeForce RTX 2060 video card benchmark result - AMD Ryzen 5 3600,ASRock B450M Pro4 (3dmark.com)

Daughter 1 Rig: ASrock B450 Pro4, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) Patriot Viper CL14 2666mhz RAM, Corsair HX850 PSU, 250gb Samsun 960 EVO NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MP30 M.2 SATA III SSD, SuperTalent 512gb SATA III SSD, CoolerMaster HAF XM Case. 

https://www.3dmark.com/3dm/37004594?

Daughter 2 Rig: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire Nitro+ R9 Fury Tri-X, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case

 

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1 minute ago, Tristerin said:

Guys - OP cant send it back imho - he used the rebate.  He has cut off the UPC.  Im not sure he CAN return it now.

Hm???? I don't think he used it. Unless he printed out the rebate, he has no way of using it since his board was shipped to me

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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1 minute ago, mxk. said:

Hm???? I don't think he used it. Unless he printed out the rebate, he has no way of using it since his board was shipped to me

Ahhh I read quickly through and didn't correlate you had it.  If that is the case and the UPC is still on the motherboard box it shipped in then nevermind.  His original post however is indicative of that rebate being through already ;)

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Wifes Rig: ASRock B550m Riptide, Ryzen 5 5600X, Sapphire Nitro+ RX 6700 XT, 16gb (2x8) 3600mhz V-Color Skywalker RAM, ARESGAME AGS 850w PSU, 1tb WD Black SN750, 500gb Crucial m.2, DIYPC MA01-G case

My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

NVIDIA GeForce RTX 2060 video card benchmark result - AMD Ryzen 5 3600,ASRock B450M Pro4 (3dmark.com)

Daughter 1 Rig: ASrock B450 Pro4, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) Patriot Viper CL14 2666mhz RAM, Corsair HX850 PSU, 250gb Samsun 960 EVO NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MP30 M.2 SATA III SSD, SuperTalent 512gb SATA III SSD, CoolerMaster HAF XM Case. 

https://www.3dmark.com/3dm/37004594?

Daughter 2 Rig: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire Nitro+ R9 Fury Tri-X, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case

 

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3 minutes ago, Tristerin said:

 

I don't think he used it. I just checked the newegg box and its not there, and rebates can't be used until the package arrives (as far as I know). The package came here ~1 hours ago and OP hasn't asked for the serial numbers or anything. I think he's still in the clear

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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1 minute ago, Tristerin said:

Ahhh I read quickly through and didn't correlate you had it.  If that is the case and the UPC is still on the motherboard box it shipped in then nevermind.  His original post however is indicative of that rebate being through already ;)

Yup, you are right about the rebate thing. I would have thought the same thing. I'll be shipping it back and everything.

8086k

aorus pro z390

noctua nh-d15s chromax w black cover

evga 3070 ultra

samsung 128gb, adata swordfish 1tb, wd blue 1tb

seasonic 620w dogballs psu

 

 

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Thanks everyone for the suggestions! Even though the extra $40 won't be too nice to my wallet right now, it sounds like I'll get a lot of value in the long run.

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