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Hi, I bought a brand new XPS 9700 from my friend last week(He had one which was BNIB from last year). I opened up the laptop and updated all the drivers, windows, BIOS (1.13) etc. When I tried shutting down the laptop it wont turn off. The CPU fan and keyboard light is still on after shutdown & the laptop kind of becomes very hot in shutdown state (never had this issue with any laptop I have owned till now). Also after I do a shutdown, computer wont respond, so to start the laptop again I have to do a hard shutdown by pressing the power button for almost 10 secs. Things I have tried so far: 1) Update BIOS to latest available in Dell site 2) Reset power settings to default 3) Windows 10 has the most recent updates 4) I disabled/deleted intel management service 5) Turned off hibernation 6) Tried doing a 'hard reset' by pressing the power button for 30 secs 7) Tried draining the laptop battery by running a game and not connecting power adapter 8) Tried shutting down the laptop without connecting the power source I see that a lot of people have had this issue but I dont see any solutions posted in Dell community or here. Any solution will be awesome I did read that reseating CMOS battery may solve this issue but the damn screw for the battery is stuck and I am unable to remove it! without removing battery I cant access CMOS (CMOS is under the battery). So a solution that doesnt involve CMOS battery reseating will be really helpful

I have been checking the Dell UK site everyday since the very hour the new XPS models were added to the site. This morning, the prices all went up by £150, and the "original" prices shown (showing a reduction of £19.99) have also been increased so this reduction appears to be the same, but they were NEVER listed at those prices. e.g. The top priced model with i7-10750H and 32GB RAM was originally listed at £2,949 showing a reduction of £19.99 (original price £2,968.99, which it also never was). It is now listed at £3,099 still showing a reduction of £19.99 from the "original" price of £3118.99. I'm not sure if this also applies to the prices in other countries. Unfortunately, I don't have the online presence to widely expose this. Hopefully someone in the community here or from the LTT team has the connections to do so. I don't know what else to say that wouldn't be rude.

Thanks for clicking on my post, I really need some advice here and I can't really get it from anyone around me. You can skip the first paragraph if you don't care about the backstory for why I bought this particular laptop and the reason I need advise is at toward end. So I've been getting ready to buy my first high performance laptop for literally 5 years and I was finally able to afford it just recently. For the first 4.5 of those years, the Dell XPS 15 has been the laptop that I idolized, it was everything that I wanted in a high quality portable PC. Though since it's release, the XPS 15 hasn't changed much and was only making minor improvements to the exact same design. It felt like it was falling behind in terms of it's design compared to laptops like the Surface Book, Surface Laptop, and Razer Blade 15. Up until 5 months ago, the XPS 15 was still my first choice because of the specs it offered in that price range, but then Linus did his video on the Maingear Element, and well, my jaw dropped. The Element seemed like the perfect laptop in my opinion. It had an optical-mechanical full rgb keyboard, RTX 2070 Max-Q graphics, windows hello facial recognition, thunderbolt 3, my favorite keyboard layout, and a fantastic design aesthetic in a slim chassis. The 144hz display didn't hurt either, though I had never experienced a high refresh rate display before. I was obsessed with this laptop for months, checking to make sure that the grey model was still available because I didn't want an all black laptop. 16 days ago I was finally able to afford it, but was hesitant because I was about to spend $2400 on a laptop I had never seen in person before. I spent the 2 weeks prior researching other laptops that might be better, but didn't really find anything that fit the bill. The only thing that stopped me from buying the new Razor Blade 15 is that they're notorious for dying after only 2 or so years and costed more for the specs I wanted. I went ahead and decided to purchased the laptop and I received it on May 2nd. Though I almost wasn't able to purchase it because literally two days before I decided to purchase it, the grey model was discontinued. I contacted Maingear and found out they had exactly one left in overstock after removing the model from the site, so I got lucky and was able to purchase it after trading a couple emails. I was extremely excited, but ended up feeling slightly disappointed. The Maingear Element is a great laptop, the screen is fantastic, the track pad is buttery smooth, the facial recognition is so much easier than typing in a pin, and is incredibly light, which is great coming from my heavy Toshiba Satellite. Those are the good parts, now here's what disappointed me. 1. First, the texture. It's very matte, which makes it feel extremely dissatisfying to touch. I honestly didn't think this would matter to me, I never even considered this being problem. I almost cringe every time my skin brushes up against it. After hearing about the magnesium allow chassis in Linus's review, I was expecting something similar to anodizing, but it feels more like a cheap coating on plastic like anything could scratch it off. I'm honestly a bit worried that the slightest bump will create deep gashes in the coating. I've found a solution to this though, dbrand makes skins for the Maingear element, so I just ordered skins for the plamrest, top, and bottom. 2. The second thing that left me feeling pretty disappointed were the speakers. Linus made it seem like the speakers sounded great in his review, which they probably do provide great 3D audio when placed on a desk and playing a game that supports that, but in any other situation, they're absolute garbage. The Element only has downward firing speakers, so if you have the laptop sitting on your lap, the sound is all muffled. On top of that, they aren't loud at all, I found myself struggling to hear any dialogue in a movie or youtube video at max volume in a quiet room. This honestly disappoints me the most because I consume a lot of media and sometimes need to show another person a youtube video in a loud environment. To overcome this I've been connecting my Galaxy Buds, which I have on me at all times, and my Wonderboom when I'm sitting in my room, but I'm still disappointed by it every time I don't want to use my Galaxy Buds. 3. Finally the keyboard. It looks amazing and feels great too, but it's a bit unwieldy. I knew this ahead of time and expected that people's complaints about it weren't that big of a deal and they're not, but it is something to note. Also, while I type this on the laptop, I'm finding the palm rest area getting very toasty. I don't even have anything else open, so I'm not sure why it's getting so warm. I keep having to lift my hands off because it's making my palms sweaty. I turned the cooling fans up to maximum, so it sounds like a "silent" drone taking off. Though the fan noise doesn't bother me much at all, the palm rest is still a bit toasty. I was going to stick with the Maingear Element because I put in so much work to get it and I found ways to cope with it's shortcomings. AMD's 4000 series processors weren't going to be put many devices for at least a year and there still wasn't anything out yet that made me feel jealous, until yesterday. On the Short Circuit channel, Alex did an unboxing of some pre-production samples of the XPS 15 and XPS 17. I heard about these two devices getting a refresh a couple months ago, but there weren't any specs or details about the new design yet. The XPS 17 is what really stood out to me, it has a 17 inch 4k IPS display in a laptop the same size as my 15.6 inch Toshiba Satellite. The chassis is milled out of blocks of aluminum, which really stands out to me as someone with a background in engineering, and it has that textured carbon fiber palm rest that feels amazing. The cooling system is completely redone and according to Alex it performs extremely well, though it is just pre-production sample. The trackpad is massive and the keyboard layout is great, though I don't really like the half up and down arrow keys. This is what really had me jealous though, the new speakers. They're good speakers, maybe not as good in comparison to the Macbook Pro, but in comparison to my new laptop, it's 1000 times better. Here's where I need advise. I really want to return the Maingear Element and purchase the XPS 17. Here are the problems, the XPS 17 isn't coming out until June-July and I just got my new laptop not even 2 weeks ago. I could return it, but would be subject to a 20% restock fee, which comes out about $480. My Toshiba Satellite still works and I don't really have a need for the extra power of my new laptop has until August. Yes there are some spec differences, like the XPS 17 only has a 2060 Max-Q vs the Maingear Element has a 2070 Max-Q, but it's not that much different for my use case. Also, the larger 17 inch 4k display would be more useful to me than the 15 inch 144hz 1080p display. The three biggest reasons I want to return my new laptop of the XPS 17 are the speakers, the build quality, and the screen. The question I need help with is, is it worth returning my new laptop to get the XPS 17. Pros: 1. Speakers on my current laptop are so bad they're unusable, so anything else is an improvement. 2. Larger and higher resolution display. 3. Better build quality with an extremely satisfying feel to it. 4. Can charge from either side instead of only on the back, and it uses USB-C. 5. Supposedly better cooling. 6. Smaller power brick. Cons: 1. I would lose $480 from returning the new laptop. 2. The XPS 17 doesn't come out for a few months, so I would have to wait, and still might not be able to get it for a month or so after that. 3. The specs that I want could potentially cost more than what I paid for the laptop that I have. 4. I have to go through the process of returning my new laptop, which includes wiping the device and shipping it back. I'm honestly considering this because I find myself feeling disappointed by my new laptop fairly often, I just need a second opinion to see if it really is worth it in the end. If you've read this far, I'd like to thank you again for taking the time to help me figure this out.

Hello, I was looking to get a new laptop for university. I am a civil engineering student and would like to know which configuration would be best from the new XPS line up. I am considering configurations from the 15” and 17” variants. I would like a laptop configuration that I can keep for 5-6 years to help me through university and that I can keep for a year or two after that. I expect to do CAD and run simulations so I need a laptop that is able to handle such tasks with ease. I believe the maxed out version is overkill and quiet frankly relatively too expensive. So would anybody be able to recommend a configuration that’s hopefully under $3k (CAD) but if it is slightly over that’s fine? Or maybe recommend other laptops that are good. (Please no MacBooks or Gaming laptops ) Thanks in advance for the help.

Just curious, have anyone tried to plug two AC adapters into one xps17, so that it won't consume battery life to feed up all components? Or is it possible to charge it with 2 adapters at the same time?

Hey guys, so new guy here on the forums, also somewhat of a newbie to building PCs, as I've never built one from scratch before (though I have taken a number apart and put them back together, including laptops). Anyway, I'm looking to upgrade my old Dell XPS17 laptop to a new desktop, as I've had this thing since 2011, if I remember correctly, and it's been really showing it's age this past year, though it still has a good amount of life left I think. This thing has an i7-2760QM, and a Nvidia GT 555m in it, and it really can't handle any modern games that more modern spec requirements. I've been a gamer for a long time, and have enjoyed multi-platform gaming, PC was the final piece of the puzzle I was missing and this thing filled that piece decently for the time, however now it's due for an upgrade for sure. Currently this is the list of parts I have, thanks to PCPartPicker: http://pcpartpicker.com/p/wWFqqk (original list: http://pcpartpicker.com/p/bWXWGf ) The budget is $2000 for this, though I don't have the money at this point in time, I should have it by July or at worst August. I also don't pushing the budget up (or down for obvious reasons) a little bit to accommodate things people might suggest to me that are better. The build will be used, as I said for gaming, also light video editing and streaming. I enjoy all of those activities as hobbies so I don't plan to go overly crazy with most of them, except for gaming of course. Some things to note about this build, I like this case, one of the very few SFF cases I've found to like the look of a lot, so I don't plan on changing it, but I'm open to suggestions. I also don't plan on overclocking much, if at all, as I do want this to be a SFF mATX build, and I doubt the case I picked will be able to fit any kind of liquid cooling to REALLY keep the CPU cool, the size of the case I think would also make it difficult for air cooling to keep the CPU properly cooled for such a task, not even mentioning the fact that I don't know much about overclocking in the first place to even try it. Also the GTX 980 is going to be a place holder, PCPartPicker at the time of posting this didn't have the GTX 1070 listed, which is the card I actually want to use for this build, the reason for this is that the 980 seemed to have the closest price point to the 1070 if Luke's review is to be believed. Now from PCPartPicker is telling me, and from what Silverstone is telling me, I should have no issues fitting any GPUs inside this case, but I won't say I'm any sort of expert on this. The 3 hard drives are somewhat of an OCD thing for me, I like the idea of having a hard drive for specific things, namely the first SSD for OS and general programs, the second SSD for games, games, games, and the HDD for mass storage of files, edited videos, music, pictures, porn, etc. As for the 5.25" drive, I just like having one, I'm weird like that, watching blue-rays on my computer sounds appealing even if I have a PS3 and am soon getting a PS4. The monitors are something I know almost nothing about, I fell out of keeping up with computer hardware around 2013, and it's been interesting trying to get back into, but even when I was into it, monitors never appealed to me for educational purposes, so anything on those is much appreciated, but as it shows, I want 2, 144hz 1080p monitors, one will be basically to full screen games on, the other is for general work purpose stuff I can look at on the fly while doing gaming or something. Finally the OS, I've played around with Windows 10, but I can't say I have any sort of extensive knowledge on it, I have it listed there as Windows 7 may be my preferred OS right now, it's slowly being weeded out, so I think it's better to just upgrade now. I have a cheap keyboard and mouse that I like to use a lot, I could upgrade, but that's still to be decided. Anything you guys can provide as feedback is greatly appreciated. EDIT: Updated list link to incorporate some things from everyone who's already commented, thanks. Also highlighted some key points for better understanding, and corrected some typos/edited what I said to make sense with the list update.