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its kinda hard to get these things started, BUT i would love if people could really help this thing get off the ground and people make some noise about it, this is Mostly Australia Related, But hey if you aren't from Australia and You want to help make noise about this with me, please do, and if you are in the same boat i will bring a 6pack of coldies and make some noise with you too!. So as some people may know that Australia's internet is really poor, it averages about 9.6Mbps (1200Kbps) fastest i can get where i live is 4.5Mps (569 Kbps) ADSL2+ (which is "available" in Australia) theoretical/Capable speeds are about 20Mbps (2500Kbps) DL and 820Kbps (6.56Mbps) UL. Australia is ranked 50th in the world for internet speed, behind New Zealand which is 40th, as many of you would use Steam, this could help as well, Average download speed for Rural Australians would be very similar to mine which is of late been 280Kbps. maxing at 310Kps. Now our Government in all its crappy glory Believes our national network is fast enough, this would probably because Canberra is a city and they don't wonder outside to see that the country towns have completely garbage internet, in the town i live in, it has 1 Phone exchange that i know of, if you live with in 3Km's (1.8 Miles) you can have "ADSL2+", thou when i have used internet within this range i have notice it can often been half the speed offered. anyone who lives outside the range of 3Kms gets 5Mbps and below and a bit further out and you have to use satellite (which isn't that fast either here for some special reason). At the moment they are trying to implement NBN "National Broadband Network" thou it performs well under its advertised Specs (again Aus Government and Telstra lying to the masses like they love to do) while they have been doing this, my personal internet has had to suffer, and they aren't even working within 200Kms (124 Miles) of my location. starting last Yr in October and is expecting to go on till 2018. So yay they are trying to improve the internet, so why am i complaining. glad you asked. well the problem is, besides its underachieving speeds (in a perfect world it would move AUS from 50th World wide internet speeds to 30th), it still isn't going to help a LARGE amount of people, and they are still implementing it on a already flawed system, rather than installing more exchanged to handle more traffic, they are updating part of the line, but leaving the spine of the system the same old garbage thing, No fiber, still copper still overloaded and still out of range for alot of people. and even if you are lucky enough to get ADSL connection on the outskirts you still pay for full fat ADSL2+ prices. So to put the Big offender of bad internet shitty service of all kinds in the Crosshairs, Telstra offers a $80AUD ($61US) 500GB ADSL2+ Plan, its available where i live, but i wont get the speed of ADSL2+, still have to pay full price. and even if i could get ADSL2+ it still under perform. and its not uncommon for the internet lines to be interrupted or even at times for no reason (giving reason) the internet speed will drop down to 1.2Mbps. and can stay there for days on end. Yet Australia's Government (and Telstra behind it) believe that our internet is perfectly fast enough. do you believe paying for a service that you never receive at under 1/4 of its potential speed is "perfectly" fine and fast enough ? any thoughts please come talk about it.
- 40 replies
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- telstra
- internet speed
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Hi all, So I live in Australia, and I don’t yet have nbn (what a surprise). I’m still on an ADSL connection, and we recently moved houses and got a new modem. While connecting and testing the network, I had a quick look at the splitter/filter that plugs into the wall outlet. As it turns out, the in/out ports on the splitter are pretty weird, at least to me. They fit an RJ45 connector, but they only have 4 contacts in the port (Is 8P4C a thing?). But, RJ11 connectors are used for phone lines and ADSL connections. So telstra have little plastic inserts that convert the RJ45 into an RJ11. What is the point of all this conversion even though there’s only 4 contacts in the port!?
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I open my laptop, at home, and I find, it's not connected to my router or extender, it is connected to 'Telstra Air' or 'Fon Wifi'. Telstra is a telecommunications company in Australia. Both of those SSIDs are a public Wifi service. Here's a simplistic language description: -I have never ever told my laptop to connect to those SSIDs -I don't want to be connected to those SSIDs (not sure how paranoid I should be about security) -My laptop (apparently only while closed) spontaneously connects to those SSIDs (not sure - maybe I'm misunderstanding) -I want to tell my laptop to never even go near those SSIDs -How on earth do I instruct my idiot computer to do that?
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Telstra, a major telecommunications provider in Australia has been fined by the courts for ripping off its mobile phone customers by signing them up for a premium billing service they did not want, without their permission, and charging them a monthly subscription fee for the service, often without customers even aware they were being billed. The premium billing service was a system where the telecommunications provider offered billing services to third party companies where the billing would be charged via the account holders monthly phone bill rather than traditional payment methods. The service was activated as default for all of their customers and many customers weren't aware they were being billed for a service they didn't use. In some cases people were charged for the services when they were assigned a new phone number that had previously been associated with a different person who had signed up for the service (either intentionally or unintentionally). It has been revealed that the company has made over AU$60million from unlawful charges related to its premium billing services. The telecommunications company was fined only a fraction of this sum, being ordered to pay only AU$10 million in fines. This means after fines and legal fees, the Telco could be up to $50 million in profit from their dubious business practice. It goes on to say that Telstra was aware that it was ripping off customers and that doing so was an intentional act by the company. The charges were added to customers phone bills rather than being separately billed to their credit card or other payment method. This meant that users who did not review their monthly phone bill may not have noticed they were being charged extra for these services. Those who did discover the charges had difficulty cancelling the charges or seeking a refund for the charges as Telstra claimed that the customer would have to seek a refund from a third party company that Telstra was providing the billing service on behalf of. This is just one of the many reasons why Telstra is colloquially known as "Tel$tra" or "Hellstra". It's pretty sketchy in the way they billed customers without confirming with the customer before signing them up to expensive premium services. The fact that people were being billed for services that were tied with their phone number, even if it was previously another person who possessed the number that signed up for the service, just shows how little the company cares about its customers and that they don't give a damn that they're ripping them off. I'm sure their entire plan was to hope customers didn't realise they were being billed. Telstra is known to be absolutely horrendous when it comes to cancelling a service or trying to get a refund for incorrect charges, so I can't imagine the hoops that people had to jump through and number of phone calls to the service department that had to be made for someone to have the service cancelled after noticing it on their account. There is some hope for people who may have been incorrectly charged for the premium service, as it may be possible to seek a refund from the telecommunications giant for the charges. Users who have already contacted the company or the Telecommunications Industry Ombusman who have yet to receive a refund, should receive some communication from Telstra regarding a refund shortly. For other people affected you will need to contact Telstra yourself and seek a refund. Sources: http://www.abc.net.au/news/2018-04-26/telstra-fined-$10-million-after-customers-charged-for-ringtones/9699246 https://newmatilda.com/2018/04/27/crime-really-pay-telstras-10-million-fine-50-million-less-stole/ http://www.news.com.au/technology/gadgets/mobile-phones/telstra-contacting-customers-after-being-fined-10-million-for-misleading-consumers/news-story/e88d89d8f34c15d0c552b8d7a34fc6ae
- 12 replies
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- telecommunications
- australia
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Its been well known for some time in Australia that since (non US) Netflix became popular our entire countries internet infrastructure has been struggling heavily, with people going from close to the advertised speed during the day to near dialup at night (think of it this way, your very lucky if you get 8Mbps). I decided to have a look at just how much Telstra made in the 2014 Financial year, so I hit google and found this interesting article: http://www.smh.com.au/business/markets/telstra-sweetens-dividend-on-43b-profit-20140813-103u25.html (Now to be clear, Telstra is by far the largest ISP in Australia with the associated overcharging for their services+overseas support centres) I was stunned to find that after taxes their profit was $4.2.8 billion, with their revenue increasing to $25.3 billion. And that's without the $1 billion share buy-back as well. This to me seems a bit odd as in the past Telstra has acted like beggars when asked to do something about the state of their Internet infrastructure which is about as good as 2 cans and a string. There has been all sorts of odd occurrences, such as one Telstra manager after a family member spent 2 hours on the phone trying to get broadband sorted out that “Ports can't be assigned from the next street because the networks are of a different age, and your street has pair gain” as well as later on “we will not be upgrading the exchange because its only 25 years old, and too new to upgrade”. Now the manager was outright lying about the age of the networks since the other street is part of the same estate and was literally the same age, with all houses listed as having broadband connections, with enough ports assigned to that street free to have 2 lines per house. Then there is the idiocy in regards to the age of the exchange. 25 years ago (in 2012) the Internet was only just getting started. That alone is an invalid excuse for refusing to upgrade any part of their network. However, it seems that Telstra is investing more money on the as it happens, more expensive mobile network as they can get away with charging large amount for internet useage. For example, in 2013 Telstra charged $180 for 12Gb of prepaid data, then in 2014 that changed to $200 for the same amount, and finally this year to match a competitor, $140 for 16GB (their previous 8GB plan). That's not the worst of their overcharging as for a grand total of $150 per month you can get 25GB with a shaped speed of 56kbps/8KBps/dialup, with non of the reliability. And do you know the funny thing? While costing people more to use than Telstra's cable based network, its also far newer. I don't know what other people think, but what Telstra is doing is squeezing as much as they can from their customers while promising something on 1 hand and never delivering (about them not delivering, they will tell you that they can set up ADSL2 for your home, send you the router, and when you go to activate it 'oh sorry, ADSL is unavailable for your home due to your streets pair gain. Pair Gai, a cost cutting measure to help maximise profits: https://en.wikipedia.org/wiki/Pair_gain). Long story short, Telstra is making enough profit each year to upgrade their cable based infrastructure and keep it maintained, however they refuse to do that so they can increase profits with the lack of upgrades in some areas forcing people to pay a lot more for the very unstable mobile internet. Please leave your thought below, and I hope I didn't make this seem like too much of a rant, I've been typing it for the last hour and a half.
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Telstra is set to upgrade its mobile network to what they call "category 9" LTE. We are being promised faster internet with the Galaxy note 5 and S6 edge to be the first phones to take advantage. Personally: While I seriously don't think we need the speed upgrade for mobile (if we see it in the real world that is), we certainly do need the tech to help reduce congestion as future growth looks set to rise. I know many who are now only using a mobile connection and don't even bother with a land line. My only concern is that the cost of mobile services will probably rise to pay for it with rural and country areas getting the raw end of the deal, as always, they will be lumped into paying the premium also but not able to enjoy the new tech until well after it has been rolled out in the cities. tomato sauce: http://www.news.com.au/technology/gadgets/samsungs-galaxy-note-5-will-be-first-phone-to-support-telstras-category-9-lte/story-fn6vihic-1227483888565
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Hi, I am currently with Telstra as my ISP and phone line. My contract is over and was wondering if anyone else has changed from them and gone elsewhere. Currently paying about $170 a month for 500gb download and free calls to everything. I have my mobile through Optus and know if i go with them i get a discount and for the same thing im looking at about $115 a month. The question is do i switch to someone else completely different or do i go to Optus to save money or do i stay with Telstra and pay the extra money for what i know is decent. Any questions or ideas would be very welcome and my speedtest results for telstra are about 9Mbps down and .8Mbps up with a 22ping. yes i pay $170 a month for that crap and it wont change for the next few years as the NBN wont be in my area until at earliest 2016. Hence why i am thinking save money. After all my checking and calling around spending hours upon hours trying to find better and/or cheaper i come to the conclussion i have 1 option which is Telstra at $170 a month as no other ISP has access in my area and if they do there connection speed is only half as good as mine for not much less money. God Australia Sucks
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Hey guys, I've got a bit of a problem... I live down south, in country VIC, and for around 1-3 hours every day, my internet either constantly drops out every 5 minutes or so for around a minute or it slows right down to dialup speeds and even trying to download pictures from imgur is near impossible. I know someone who lives in the northern suburbs of Sydney and she has the same problem, only worse. Her mum rang up Telstra and they said they're "having problems in the area". My mum has seen some contractors laying cables in the area and I know they were supposed to start construction on the NBN in my area around this time last year. A week or so ago I saw some contractors laying cables to the house next door, which has recently been renovated in the last few years and doesn't look like it'd need rewiring or anything. What I've been experiencing with the cutouts would be what I'd expect if they were pulling cables out and plugging them back in at the nodes/exchange, but I doubt that they wouldn't be able to keep the connection running while doing that. I'm on Telstra. What do you guys think? Is anyone else having the same trouble? If so, are you with Telstra or someone else? If this is FTTH or even FTTN, I'm super excited. If not, well... Super disappointed with Telstra.
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Hi. who is the best ISP for NSW Australia? who gives the best coverage and speeds with the best reliability? i am curious to see what people think. as telstra is highly regarded. yet the amount of down time i experience and the poor customer service lead me to think that there must be better ISPs in Australia. guys. its OK. according to the guy in telstra support. im supposed to get 10MB in my area. because thats exactly the same as 10 Mb. i really dislike uneducated support staff.
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On sunday Australian ISP Telstra would give customers a free day of data after their network outage last week that affect the majority of the country. To apologize the telco had one day of free mobile data to all customers that use their service. -Australian Broadcasting Corporation Source: http://www.abc.net.au/news/2016-02-15/telstra-free-data-day-sees-1841-terabytes-downloaded/7168158 Who else here also took up the opportunity to avoid Australian internet speeds for the 4g speeds of Telstra's network?
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Need help with Telstra internet. I am using the stock TG582n modem/router supplied by Telstra and am wired directly with ethernet cable. Starting a few days ago my ping in CS:GO has been fluctuating between 100 and up to 800, when i wait a while and sometimes restart the router it can drop back to 30-50 but after a few minutes becomes unplayable again. My ping constantly stayed around 30-50 before but now everything become unplayable after a while. The router was very hot so I put a fan on it to cool it down (running 24/7), this has stopped it from overheating but hasn't helped ping much. When the ping is high in game google chrome also takes ages to load so it isn't a problem with the game's servers. Where I live the internet isn't great but it has never been this bad. Other PCs on my network also suffer the same problem and the ping fluctuates simultaneously on all PCs. My friends who use the same internet with a different modem don't have this problem so I am assuming it is a problem with the modem. I would really appreciate any help as I have been trying to find a solution for days. If you need any further information just ask. I live in NSW Australia System Specs: Mobo - MSI B85-G43 gaming CPU - Intel Pentium g3254 @ 4.2Ghz GPU - MSI R9 270x 2gb gaming RAM - 2x 4gb G.Skill Sniper (dual channel) PSU - Silverstone Strider Essential Storage - Salvaged HDDs OS - Windows 10 pro
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https://au.finance.yahoo.com/news/telstra-s-lte-network-10-times-faster-than-the-nbn-062521633.html And so Australia will soon catch up to Linus' internet download speeds, when the new towers are deployed. Here's the device, a Netgear MR1100: http://www.netgear.com.au/landings/nighthawk-mr1100-mobile-router/?cid=wmt_netgear_organic