Search the Community

Hi, I hope all of you are doing well. I have a problem with my computer randomly restarting. It doesn't crash, it just restarts. It can happen while playing games, while idling on the desktop, while running benchmarks, watching YouTube videos,....etc. There are no minidump files either. I managed to stop the issue from happening but the fix doesn't make any sense to me, that's where I need you help. Basically, when I set my GPU power limit to 80% in MSI afterburner, the system is rock solid. Any higher and I experience random restarts. I know this is a potential power issue, but I don't know how to resolve this because I already swapped the PSU to a ROG Thor Platinum 1200w as that is one of the highest tier of PSUs available where I live and the power draw on the OLED screen doesn't go past 600 watts under any circumstances. I also used two 8-pin cables from the PSU instead of using a branched cable. My PSU has hybrid fan control and if I keep the fan on, the restarts are lessened but not eliminated I also noticed that the back of my case lights up the lamp on my tester screwdriver. The casing of the PSU doesn't light up the tester screwdriver, nor do any of the other steel panels on my case. I don't know if that has any significance but I thought I'd mention it anyway. Complete System Specs: CPU: Ryzen 9 5950X ( Stock settings) RAM: G.SKILL Trident Z RGB running at 3600MHz CL14 (Default XMP settings) GPU: Palit RTX 3080 Ti Gaming Pro (80% power limit, no OC) Motherboard: ASUS Crosshair VIII Dark Hero PSU: Asus ROG Thor 1200W Platinum CPU Cooler: Noctua NH-D15 chromax.black Storage: 1TB Sabrent Rocket NVMe 4.0, 1TB Samsung 970 Evo Plus, 1TB Samsung 870 EVO, 10TB WD Purple, 6TB WD Black Soundcard: ASUS Xonar DX, Sennheiser GSX 1000 Fans: 2x Cooler Master Sickleflow 120 ARGB White Edition Case: Thermaltake Armor Revo Snow Edition. Comes with three 200mm fans, two of which have Blue LEDs Keyboard: Corsair K100 RGB with OPX switches Mouse: Razer Naga Pro with Charging Dock Mic: Massdrop Minimic OS: Windows 10 Pro. Installed in 2015 as an upgrade from Windows 7 Pro. Four Major Hardware changes from 3770K on Windows 7 to 6700K on Windows 10, Then to the Ryzen 9 3900X on the X570-E and finally to the Ryzen 9 5950X on the Crosshair VIII Dark Hero. OS Drive was also changed multiple times. From the OCZ Vertex 3 Max IOPS 120 GB to the 240GB HyperX Savage, then the 256GB 850 Pro, and finally to the 1TB Sabrent Rocket NVMe 4.0

Hello. So I'm not that knowledgeable in computer but I know enough to troubleshoot and update necessary stuff whenever needed. First of all, let me just say that it has gotten worse but I started noticing the issue when I upgraded from old ryzen to the new gen. Initially what I did is I let it run for just stock everything for a day and tried benchmarks and it seemed just fine. Then I activated EXPO and it was also stable and it actually has been a month and nothing happens no errors or crashes. I always make sure everything is updated and drivers correctly installed. However I slowly got random restarts with no bsod. It just turns off and reboots as if power got cut off. So Initially my response start it again and try to replicate the problem. But sometimes it does not repeat the issue. Basically what happens is whenever I play a game, it would just crash. At first it started with heavy games, like maybe nfs heat, battlefield V. Modern warfare 2 surprisingly works well. I also play lesser demanding games like Timberborn and Dota 2. They work all fine. But recently even Modern warfare would just crash it. And after a few weeks even Dota and Timberborn and even bloons td would crash it. Not sure if this is related but also my 3080ti would immediately flash 3 fast blinking led lights on the pcie cable plug. Which I have scoured the internet and found it was "not getting enough power", or anything power related. However I have a Thor 1200W which is more than enough and that runs my asus 2080ti oc and 3950x just fine and old pc used to pull 550w because of Overclocking and still would do fine, so in my thinking, the 3080ti and 7950x would be just fine with the 1200W. I have been asking around, researching, found people with the same issue but different scenarios. Different solutions but none work Troubleshooting done: a lot - tried reverting to stock instead of EXPO. Didn't work. - tried setting manual ram to 5200 because a few people had the same issue and said it fixed it. Didn't work - turned off global c-state in bios amd PBS because a few people also had 7950x crashing games and that was one solution that fixed their problem. Didn't work for me. - To address the gpu lights, tried undercoating gpu using afterburner. Because of an old issue causing 3080s to crash if it reaches 2000mhz clock. So I lowered the curve to below 1900 or 1905, select 925 then raise it to 1900 then select the rest of the curve and hit apply to level everything. Put power to 100%. Didn't work for me. Still crashes when I run a game. Then gpu blinks 3 led lights. - when I encounter the gpu led lights I shut off pc, unplug, then hold power for 10 seconds. It removes the gpu blinking led lights. Start it again and pc would boot, but whenever a game is launched, it does the same issue. - tried updating drivers manually direct from nvidia or the manufacturer website. Didn't work for me. - tried updating mobo bios x670-i to latest from Asus that recently had the issue that fixes the voltage for the cpu. I believe it was 1616. Did not work. So basically I don't know what triggers the crash. Who crashed does not show anything because no bsod. Event viewer only shows the critical error of the crash. Nothing else. Error, critical error, error. I thought maybe just maybe. It's the cpu? 7950x with the recent issue of power voltage going higher than 1.4 might cause the issue. Mine goes way higher than 1.4xx. So I tried undervolting using the pbo amd eco. Thinking I can deal with performance loss just to avoid crashes and actually game. I also thought maybe it was the gpu because of the power led lights when it crashes, hence the undevolt. Also tried using 3 separate cable for pcie power as anyone should be doing. I thought maybe it was the psu, maybe not enough power? But older pc parts 2080ti and 3950x works fine. I also have an extra 1200w Thermaltake psu which does the same issue. Still crashes. Maybe the ram? But the gskill trident was on the qvl and I made sure I purchased the right one. Tried using 1 ram stick, 2 ram sticks. Issue persists. I also thought that maybe it's just that the samsung g9 running 240hz was too heavy for even a 3080ti running max settings. So I lowered settings on the game. Issue persists. I lowered g9 refresh rate to 120hz/60hz and I still get the error. I run g9 in split screen mode using half screen only and issue still persists. Okay so basically with everything that has happened, last night I noticed that it has gotten much worse. Now I cannot even do anything. Pc would crash 1 min into boot of windows. I open a browser? No! Big F.U, crashes on me. Would keep crashing that now o cant even boot windows because it crashes on loading screen. Ok so I repaired, reinstalled windows. Did everything necessary. Guess what. Issue still there. I updated the bios of the mobo to the latest Asus 1616 ver. Guess what. Issue still there. Lucky enough to boot windows? Run edge and boom. Pc dead. Gpu blinking lights. Get Into windows? Edge doesn't crash? Maybe maybe. Try bloons 6 td? Nope. Can't have fun sir. Another restart. Everything works. Blizzard runs. Modern warfare starts? Yeah ok gpu led lights on. Pc dead again. I'm going crazy. Like wtf is the issue. Have done so many steps fixing so many different issues. Using different methods from different scenarios. 1 last hurrah maybe, just maybe it was the uPS? 1500VA not enough for power draw of pc? So I tried plugging pc to wall directly and nothing changed. Issue still persists. Help please. It's not just a gaming pc. I also work at home and am a full time student at the same time. My medical records and medication trackers are also there. All my important stuff also there. I recently had 8tb hdd wiped clean. All my important files and stuff gone. Work. School. Livelihood. Personal stuff gone because I thought drive died. But pc powercycled and restarted and crashed that's why the drive died. Now it's my pc dying. I need help Anyone I'm willing to pay you and maybe pizza or anything. Just fix it. Please? I'm in Cali near fresno Hanford. Maybe someone can help? Meet up? I'm desperate. I will drive 4hrs if needed. Cannot afford to buy new parts since I have bills to pay and had a death in the family so emergency funds are gone. Old pc parts recently got sold too. Cannot use a different pc. Specs: - Amd Ryzen 7950x - Asus Strix x670-i itx - Asus Rog 3080ti oc 12Gb. - G.SKILL Trident Z5 Neo AMD EXPO 32GB F5-6000J3636F16GX2-TZ5NR - Asus Rog Thor 1200W Platinum - Samsung 980 Pro 1Tb - Samsung G9 Odyssey - 1500VA UPS for the PC.

my pc has been restarting alot the last few weeks, everytime i go afk it unexpectdly restarts and the screens stays black, i have to either replug the hdmi cables from the gpu or restart the pc from the power button. I tried using the event viewer but i couldn't understand it alot and i hope someone could help me. one thing to note is that i am using some hdmi to display port adaptors on my gpu. here are the logs Update: i just touched the PSU and saw the 4 lights above the pcie cable input flash a few times then it restarted. im using an evga rtx 3080 ftw3

Hey guys I am looking for some help, as if someone could assist me in figuring this out it could save me a fair amount of money from having to replace any hardware ;-; So I have been having an issue for the past month or so. I have been getting random restarts during Gaming with no BSOD, only a Kernel Power 41 (63) Error code in Event Viewer after the system restart. Also all corresponding Bugcheck codes and Parameters are 0 in the event with also (70368744177664),(2) being the keywords associated with the error. Normally I would associate this with a PSU problem as I did have a failing PSU before with the same issue, however that restarted pretty much instantly upon opening up any game. Whereas this one is strange. I can play something like Hades for as long as a I want but as soon as the machine becomes pressured by playing something like Dying Light 2 (Random example) it can take anywhere from 30mins to 4hrs for a restart. In an effort to diagnose this I have done many things such as Reinstall and update all my drivers, reseat the RAM and test all memory with MemTest86, Updated my BIOS, Disabled C-States in the BIOS just to rule it out, Enabled XMP profile 1 for my RAM, Checked the health of both My SSD and HDD and even tried to force a BSOD in my settings to see if it would give me an error code. And all my tests have found nothing. Until Friday night, which was the last time I used my PC. When I decided to run an OCCT stress test, using the Power Test. It restarted within 10mins of running. I ran an automatic log with HWINFO and ran the test again, as OCCT doesn't show errors if the system restarts. If anyone has the time to look through this log and help me, it would be greatly appreciated! (It is in excel format as that is what HWiNFO automatically saved it as) Also the log would have cut off when my PC restarted again, so hopefully someone will be able to see what went wrong This is the second PSU I have had since 2017 and I really don't want to have to replace it again. It is the same brand and model as I had before. For Reference my PC Specs are: - CPU: Intel i7-8700k (3.7Ghz) Motherboard: Gigabyte Z370 Aorus Gaming 7 RAM: 32Gb Corsair Vengeance DDR4 3000Mhz (2x16Gb Sticks) GPU: 10Gb Windforce Eagle Geforce RTX 3080 CPU Cooler: Corsair H60 V2 Hydro Cooler PSU: Corsair 850W RMx Series Modular 80 PLUS GOLD Monitor: ASUS TUF VG289Q 28 Inch 4K HDR Monitor M.2 NVMe SSD: 2TB Samsung 960 Pro HDD: 3TB Toshiba HDWD130 7200 RPM (Used for Mass Storage as 2nd Drive) Thermal Compound: Arctic MX-4 Sound Card: Asus Xonar DSX (Installed but not currently being used) Wireless Card: 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz (Installed but not currently being used) Thanks by the way Test1Log.xlsx

TLDR: Faulty CPU. Turns out the CPU in this system was bad from the start. Just didn't have any of the symptoms of a failing CPU, according to the internet. So if you are getting symptoms like mine, try swapping in a good known CPU, or put your questionable CPU into another system to test it. CPU swaps are a lot of work, but if you have any suspicion it would be worth trying. This issue took ~6 months to figure out, since I thought my CPU couldn't be doing it since it was new. In today's world, this is flawed logic. ------------------------------------------------------------------------------------ ORIGINAL POST: Description of issue: The crashes must involve either a short or temporary loss of power. Windows does not have time to create a dump, or BSOD. Restart is instant, and boots back to lock screen automatically. Once again: NO BSOD, NO ERROR CODES IN RELIBILITY VIEWER OR OTHERWISE. Just thought I should be clear with that. BIOS (E7C56AMS.1B2) is recent, but not the most recent. Issue is inconsistent, happens when idle, and when under load. Happens most when playing Warhammer: Vermintide II for some reason. Game is located on same drive (Samsung 860 EVO) as OS. Crashes also happen at idle under no load. No pattern noticed. CPU (new-ish) · Stressed with Prime 95 for 1 hour, no overheat, performed well, determined was not the cause of shutdowns GPU (new-ish) · Stressed with FurMark for 1 hour, no overheat, performed well, determined was not the cause of shutdowns Motherboard · Replaced due to thinking was the issue, but it is not the issue. Power Supply · Replaced due to thinking was the issue, but it was not the issue. RAM · Tested with memtest 86 stick by stick, came back clean for each stick Windows 10 · Attempted a clean install of windows 10 multiple times, stopped error for a while but it came back within days. · Tried various things to fix it, but to no avail. The system logs give no error codes when shutdown happens. The dump debugging files have no error codes. Usually does not create a dump file. Event viewer only shows Kernel Power Error 41 task ID 63. Reliability monitor shows nothing besides unexpected shutdown. Hard Disks // SSD’s · Cloned windows 10 onto HDD via clonezilla and still got the crash, SSD's determined not to be the issue. Full spec list: CPU: Ryzen 9 5950x (~5 months old) CPU Cooler: Noctua NH-D15S chromax.black GPU: MSI Ventus GeForce RTX 3060 (~4 months old) MOBO: MSI - B550 GAMING PLUS (Socket AM4) (New) BIOS Version: E7C56AMS.1B2 PSU: EVGA - GQ Series 850W ATX12V/ EPS12V 80 Plus Gold Modular Power Supply (New) RAM: CORSAIR Vengeance RGB Pro 32GB (4 x 8GB) 288-Pin DDR4 DRAM DDR4 3200 (1 year old) SSD 1: (Boot Drive) Samsung 860 EVO (~5 years old) NVME 1: (Game Drive) Team Group MP33 PRO M.2 2280 1TB PCIe 3.0 x4 with NVMe (1 year old) Windows 10 Power Plan: Balanced Other Notes: Replaced PC case as well since the power button was sketchy, did not resolve issue. All power cable connections on MOBO are brand new. Properly seated, have already double checked them several times. NO OVERCLOCKING AS BEEN DONE TO THIS SYSTEM. None. BIOS settings are all default. Currently 4 case fans installed, temps on CPU always stay below 80c, temps on GPU always stay below 70c even at full load. Overheating determined not to be the issue. Ruled out SSDs by cloning OS onto each SSD and testing individually, each one had the random restart issue. Determined it was not the SSDs. SMART data for each drive is also adequate and indicated no issues. Already tried all the generic internet advice (i.e. changing power plan, turning off fast startup, turned off restart automatically after update, replacing PSU, replacing MOBO, testing RAM, etc.) Software I've used so far: -FurMark (GPU bench/stress) -Prime95 (CPU bench/stress) -Memtest 86 (checking RAM for any corruption/issues) -CrystalDiskInfo (checking SMART info for SSDs) -CrystalDiskMark (benching SSD read/write speed) -CPUID HWMonitor (monitoring system temps/voltages) -sfc /scannow -chkdsk -DISM tools Things I'm going to try: -Flashing to a different BIOS version -Possibly swapping in known good CPU and GPU one at a time to see if crashes stop Essentially, I am out of things to try, so any ideas are welcome. I am EXTREMLY DESPERATE FOR HELP. I've literally tried everything I knew, and anything useful I could find on the internet. Additionally, I am making this post to try and help other people going thru a similar journey. Once I find the solution, I will update this post. EDITS: I am trying a different BIOS version now (7C56V17), which according to this table is properly compatible with my CPU. Previous version was not on table for compatibility. I will test to see if this is the fix or not. ----This did NOT resolve the issue. Currently trying CPU Global C-State Control disabled in BIOS, will update if it is the fix or not. ----This did NOT resolve the issue; but it did give more time between crashes. I'm now going to try swapping in a good known CPU into the system and seeing if it crashes. If it does crash, I'll know that the CPU is not causing it. ----THIS RESOLVED THE ISSUE. IT WAS A BAD CPU THIS WHOLE TIME. Imagine my shock lol. Brand new CPU giving me grief ever since I got it lol. Oh well, I suppose it's a life lesson; just because it's new doesn't mean it's not faulty.

Hi, since December 3rd my PC has been randomly restarting. In event veiwer it says Event ID 41 and task catagory 63. It says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." After it started doing this from dec 3rd, couple of days later I did a windows update to see if it fixes it. But it made it worse and I did a fresh install from USB of windows 11. It lowered the restarts because before after windows update it restarted every couple of seconds but after fresh install less but it still restarted. Then I disabled C-States and it lowered the restars even more. But it still restarts every single time you use it. And in the restart there is no blue screen of death. It's jsut goes blank and restarts. I checked off automatic restart to see if i can find a BSOD code but nope it restarts and no BSOD. I checked minidump files and again no dumpfiles. My PC specs are CPU: AMD Ryzen 9 5900X 3.7 GHz 12-Core Processor CPU Cooler: be quiet! Dark Rock Pro 4 50.5 CFM CPU Cooler Motherboard: Asus ROG STRIX B550-F GAMING ATX AM4 Motherboard Memory: G.Skill Trident Z Neo 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory Storage: Samsung 980 Pro 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive Video Card: EVGA FTW3 ULTRA GAMING GeForce RTX 3080 10GB 10 GB Video Card Case: Phanteks Eclipse P500A ATX Mid Tower Case Power Supply: EVGA SuperNOVA 850 G6 850 W 80+ Gold Certified Fully Modular ATX Power Supply Monitor: LG 27GP850-B 27.0" 2560 x 1440 165 Hz Monitor

First Self Built PC Randomly Restarts While Gaming and Streaming I built my first PC about 7 months ago. It runs great while doing pretty much anything. However, it randomly restarts during gaming/streaming sessions. I am unable to recreate the issue and force a restart no matter what stress tests I run. There is no warning, no BSODs, no memory dump files. I am at a loss as to what it could be. Troubleshooting I have done: Adjusted power plan settings ensured all drivers are up to date ensured NVIDIA drivers are up to date updated to latest BIOS ensured there was no over heating while running prime 95/furmark/heaven load testers by watching the Temps with HWinfo. checked the voltages with HWinfo for the 12v 5v and 3v rails. All seemed to be within acceptable tolerances. ran memtest86 and intel's memory diagnostic tool on all sticks of ram for a full day (did test of all 4 in, then each stick by itself, then in pairs, then all 4 again) had some errors I believe when I had XMP at 3200. removed XMP profile and did not have any errors after that. ran the sfc scannow and dism commands in cmd. no issues were found. tried clean install of windows 10. still restarting randomly tried clean upgrade to winows 11. still restarting randomly. tried DDU of all graphics drivers and fresh install of nvidia drivers. still restarting. disabled auto restart (still restarts without warning, no BSODs, no error codes) enabled memory dump files (tried mini dumps, full memory dumps, and another type I cant remember. No matter what there is never a dump file) reviewed event viewer and I have a kernel power event 41 just stating the computer shut down unexpectedly at a certain time and an event 56 application popup with ACPI 2 issue. I can't figure out what this is. System Specs: Case - Cooler Master MasterCase H500M ATX Mid-Tower Motherboard - GIGABYTE Z590 AORUS ULTRA (LGA 1200/ Intel Z590/ ATX/ Triple M.2/ PCIe 4.0/ USB 3.2 Gen2X2 Type-C/ Intel WIFI 6/ 2.5GbE LAN/ Gaming Motherboard (I had some issue with some bios updates but nothing too crazy. One bios update to the latest bios was in a perpetual black screen after a full 24 hours so I had to power it down manually. PC booted right up after that and said I had the newest bios. I reflashed the bios to the newest one again just to make sure there was not a corrupted bios, but the random restarts continued.) GPU - EVGA GeForce 3080 Ti FTW3 CPU - Intel i9 11900k Thermal Paste - ARCTIC MX-4 RAM - 64GB G.skill Trident Z Neo 3600 DDR4 (4 sticks of 16GB running at base speed. I believe its 2444. Can't enable XMP or else system wont boot which sucks because I want to run them at at least 3200. Should I drop down to 32GBs with just two sticks and run it at a higher speed, or is 64GBs better?) PSU - 1300w EVGA Supernova 80+ Gold Fully Modular (I just RMAd the PSU and waiting for the new one to come back. I was trying to use an external PSU tester with the digital display, but the PSU fried I think when I tried plugging in the GPU power cables. I already had the 24 pin in the tester and I saw other people on youtube plugging in and unplugging cables while the PSU was turned on, but when I did, I heard a sizzle and the PSU wont start anymore. I already had the PSU disconnected from everything in the system so nothing else was fried. I don't know why I was unable to do what I saw so many other people doing. Why do you think that happened to mine?) Windows Boot Drive/System Integral Program Storage - 1TB Samsung 970 EVO Plus SSD m.2 NVMe Main Storage - Seagate FireCude 4TB 3.5 inch 7200RPM 256MB Cache HDD Cooling - Cooler Master Master Liquid ML360R Close-Loop AIO CPU Liquid Cooler 360 radiator with 3 120mm fans. (pump was plugged into the CPU fan header, but switched it to the CPU OPT header after pulling out the PSU to have it RMAed. Motherboard manual says to use the CPU OPT for AIO.) Monitors - 2 x DELL S2716DG 27" Gaming Monitor with WQHD 2560 x 1440 Resolution 144 Hz Refresh Rate and NVIDIA G-Sync 16:9 TN Panel Mouse - Razer Naga Trinity Mouse Keyboard - Razer Huntsman mini Webcam - Logitech c920 Headphones - Sony Wireless Headset Microphone - Blue Yeti USB I am hoping the random restarts were due to a PSU dipping the wattage during use at random intervals, but I have done some additional research while I wait on the new PSU to be delivered. Things I am thinking about. My motherboard has reports of over powering the CPU. My CPU is known for being power hungry and drawing high watts. Maybe I need to under-volt/under-clock my CPU. Maybe a bad motherboard. I am hoping someone can maybe shed some light on something I am missing. Maybe a known issue with my hardware combination that I missed or am unable to find. Maybe something about the CPU / Motherboard nuances I do not know about. Again, this is my first build and I am new to this trouble shooting stuff, but I am going crazy trying to figure this out. I cannot recreate the restarts and I am getting really frustrated with this! I will update this post when I get the new PSU and see how it runs from there. Thanks everyone! Sorry for the long post.

So, my pc have random restarts when i played some games, i thought my psu was failing and other hardware things that fails on my pc, but it wasn't. i have take it to the shop and it checks out. Tried to play it on my friends house, it checks out too. Now, the reason its off topic because, i think the problem is the Miniature Circuit Breaker or my entire electrical design on my house. anyone have the same experience ? i have call the engineers to check the electrical wiring, and all they said was there was no problem. <Solution> In my case, it was a wiring failure. Some last technician recklessly cut a ground (gnd) cable from meter to the home panel. WHICH IS ABSOLUTE MAD. <Solution />

first thing: idk which category i put this right or not second: im sorry if my engish is bad ok so my pc randomly restart by its self while playing some games, i just benchmark use 3D mark Directx 12 and this is the temp: 1. cpu package 50 Celcius when full load at 3D Mark 2. Gpu 71-73 Celcius when full load at 3D Mark but when i turn on my pc for the first time, its not restart it, i left it on around 3-5 Hours, then i play csgo/pd2, around 1-2 hours playing those game, my pc restart its self without warning but when i play Rise of Nations or L.A Street Racing (the old games) 1Hour++ its not restart it i just back from my computer store, they said its not gpu issue (they checked it) (use the donut benchmark, Firestrike) i check all my component: RAM, CPU,HDD,SDD these all OK i got stressed of it (dammit), my friend said its psu issue, but idk the WIERD THING is its often restart at day time and i found these in event viewer: 1. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/20/2017 9:20:14 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: SeaRapt0r Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-06-20T14:20:14.738180100Z" /> <EventRecordID>6060</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SeaRapt0r</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData> </Event> 2. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/20/2017 6:16:38 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: SeaRapt0r Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-06-20T11:16:38.903779300Z" /> <EventRecordID>5927</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SeaRapt0r</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">6</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">3221225684</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">1</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData> </Event> 3. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/20/2017 1:13:09 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: SeaRapt0r Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-06-20T06:13:09.755857800Z" /> <EventRecordID>5813</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SeaRapt0r</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData> </Event> 4. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/20/2017 12:51:35 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: SeaRapt0r Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-06-20T05:51:35.770828700Z" /> <EventRecordID>5764</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SeaRapt0r</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">0</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData> </Event> 5. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 6/20/2017 12:27:13 PM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: SeaRapt0r Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-06-20T05:27:13.872890600Z" /> <EventRecordID>5702</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>SeaRapt0r</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">6</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">3221225684</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">1</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData> </Event> My specs: i5-6600k STOCK MSI Z170A Gaming Pro Avexir Blitz Red 4x2 3000MHZ when xmp(8GB) STOCK Galax GTX 970 EXOC STOCK Samsung 850 PRO 128GB WDC BLUE 2TB XTX XTR 750W Gold Asus DVD RW Windows 10 Home 64 Bit hope you guys can help me

I'm having some odd issues. when I'm not using my old card (evga gtx 770) and just using the display through the motherboard there is no problem. but as soon as I plug it in and boot up my rig. Anywhere from 3 second to 2 minutes it will send up negative colors on my display, send up the error "Your display Device has been lost" and go into a blue screen with a : ( And that say "Your PC had encounter an error" and start a percent count, till it hits 100% and start in this restart cycle. now like I said before when not using the card, and simply going through the Mobo. There is no problem. (Beside the fact that I can't play any video games made in the last 8 years) so is it a hardware or soft where problem? i have a 1070 in the mail. But before I plug it in I want to be sure that I'm not going to run into the same problem. And if hopefully it's a software problem that I can solve the issue and put it on one of my older rigs and still have use for it. Any information would be of great help.

it worked perfectly before it i installed the ssd and migrated the os with a program on sergey strelec live cd, specs: gtx 660 i7 870 ram 2*2 1*4 sticks it restarts even when booted to the live cd

Still having issues. My pc either crashes to a black screen or randomly restarts. Ive now reverted to 1803 & 1809 both still restarting. Ive adjusted pagefiles. passes gpu stress and memtest Today I thought the pagefile fixed it, was running good for a day + then while playing Control it crashes to a black screen, then it randomly restarts 2-3 times, cant remember now. Before one of the restarts my background disappeared, windows explorer.exe crashed, I run it again, and then a minute or so after it restarts. PS+ while it was crashing windows explorer.exe I think I could hear one of my HDD clicking in an abnormal way, instead of the normal "chewing" it was more of a clock's tick... tick... tick...

Hi guys I am from India. I need some help with my PC, it has causing me problems from last month or so. My PC is nearly 2 and half years old and never caused any problems up til now. Due to this I have changed my ram and hard drives which are 10-15 days old. Let me explain my problem: MY configuration is- Case - CorsairAir 240 Motherboard - Asus ROG Strix Z370-G Gaming CPU - Intel Core i5 8400 2.8 Ghz Graphics Card - Asus Nvidia Geforce GTX 1050 - 2GB RAM - 16(8X2) GB Kingston Hyper 3200 Mhz Storage - Samsung 970 EVO Plus NVMe PCIe M.2 SSD 1TB So earlier I was using Corsair VS450 since 2018 till past month and it was working fine but suddenly it started causing problems for me. I don't know what the issue was but my computer would randomly restart and it would cause the windows booting problem. Sometimes it would restart withing 1 hour or so after booting up my PC and sometimes it wouldn't restart for 3-4 hrs upto 7 hrs. So I did the research online and found out that there is an issue in my power supply and I should get a new one. I asked someone online in a forum and they suggested to me go for any decent 450w unit and you will be fine. Since I was already using VS450, I thought of going with something better so I went with Corsair TX550M, which is more than sufficient for my build. So now I am using my new PSU(550M) and my PC is working fine but on the second day there is a loud pop sound and my PC shuts down. I open my my PC and see there is nothing wrong no smoke nothing is damaged and there is power on my motherboard but when I try to boot it up nothing happens. So I thought my PSU is damaged and I hook my old PSU(VS450) to PC and it starts working but with the same issue of randomly restarting. So I go to the vendor from where I purchased the TX550M and got it replaced. Now I installed it again and start using my PC but the same thing happened again, on the second day it made a loud pop noise but this time the difference was ,it was 8 in the morning and I was asleep and the PC was not booted up. But it was connected to power switch which was on. So again inspected the PC everything was fine, there was power to motherboard but this time the PC booted up and it was working fine. I used it for couple of hours and then suddenly there was the loudest pop (I have ever heard) and the PC shutdown. This time there was no power at all in my motherboard and plus the power socket in which my PC was plugged in also got damaged. Now next day I installed my old PSU (VS4450) and replaced the power socket with new one and booted up my PC. Same old problem again my PC worked for around 5-6 hrs and then it randomly restarts and if I don't shut it down for an hour or so it keeps on restarting every few minutes. Can anyone please tell me what is the issue with my PC? It is driving me nuts for the past month and I have not been able to use my PC properly. Please Help me guys. What should I do?? Thanks

Hello, Sorry beforehand, I do IT Service Desk so I am pretty detailed about stuff. The problems started about a month ago. My computer would randomly restart and boot normally. In the Windows log, it said that there was power loss. I noticed that when it would restart, none of the other devices in the same surge protector would restart so I don't think it was a power issue. Ended up changing it to another surge protector with less stuff in it, but it still happened. The reason why I mention this is because I sometimes do have some bad power surges and one day, it broke literally every surge protector in my house. Eventually I had another issue. When I had woke it from being on sleep mode, it would be a black screen. When I restarted it at this point, most of the time it would just boot to a black screen again with no sound. Sometimes one of my fans would not start as well. I would turn it off, unplug it, and press the power button 15 times to reset it. That would usually work until today. Today it did not start and I noticed that when it did start, the fans on my GPU would not spin either. I moved my GPU to another PCI slot and it booted normally finally. I don't think it is a monitor or cable issue as well because I have two displays that showed nothing, one with a HDMI port and one with a display port. Most of the time, I think it crashes when I am using Chrome and usually watching Youtube. I do game and my GPU does run quite loud and at 100% utilization, but only gets to about 70 degrees. I personally think it is my GPU, but I'm not sure if it could cause all of those problems. I did see that the release notes on the last two driver updates for my GPU do mention black screen or system hang during extended periods of game play and the issues did kind of start when I updated it from possible before those two updates, but I was not playing a game before most of these issues happened. Running Windows 10 Home version 64bit, 10.0.18362 MSI Z270 Gaming M5 Motherboard BIOS version 1.A0, 7/3/18 (was just updated) Intel i7-7700k 4 core 4.2GHz cooled by a Corsair H50 closed loop watercooler 2x8GB DDR4 GSkill Ripjaw 3200MHz Power Color Red Dragon Radeon RX 580 1TB WD Blue HDD Corsair RM650i (650W) Gold certified PSU (should be around 100 above recommended) It's all in a full tower case with 3 120mm fans and 2 140mm fans

My computer has randomly been shutting down seemingly when I try to open a game or do any more than browse the internet. Does anyone know what the problem might be? (I have tried everything Microsoft says to do)

Hello, To clarify, my computer is a pre-built Cyberpower Desktop running windows 10. It is 3 years old and the warranty was for 2 years, iirc. For the past few weeks my gaming computer has been randomly restarting, it happens at most once a day, completely at random. Some days it even doesn't occur at all. Happens both during gaming sessions [World of Warcraft at graphics set to 1] and in idle mode outside of gaming. When it restarts it flashes the bios screen before the restart proper. When I contacted Cyberpower for advice, they indicated that there was no bios update available for my computer and I should get a new graphics card - I did that and the problem persisted. [And yes I uninstalled the graphics drivers beforehand]. Cyberpower's incompetent support staff refused to provide further advice on the issue, I called in and was answered by an intern who didn't know anything. I returned the card and reinstalled the original. I contacted Gigabyte and they gave advice on checking the Memory of the system by running one stick at a time in the first slot. I did this, running WoW to test it, and the problem did not occur then with either Ram stick. They indicated I should test the CPU temperature in BIOS, I couldn't access BIOS on my computer so I used CAM to test the CPU temp, it ran at 34 degrees on average even after leaving the computer on for awhile. The problem didn't occur then. I opened my comp to check on the power supply cabling [with the desktop unplugged of course] and the main 24 pin connector I couldn't unplug to do the paperclip test. It wouldn't budge and seemed firmly set. I even hard reset my system to have it reinstall windows. The problem persists. Does anyone know what might be causing these random restarts? I've also recently been getting a BSOD with an error: atikmdag.sys stop code: system_thread_exception_not_handled which google says would be related to my graphics card drivers, and only started after I did the graphics card swap Cyberpower recommended. I'll uninstall the drivers and reinstall them to see if that fixes it. Said driver is AMD Radeon R7 200 series. I've run CC Cleaner like what some google threads have suggested, but that didn't help with this particular issue.

Hello everyone. Recently, I cleaned my pc because it was due for cleaning. Before cleaning it, my system works fine with no restarts or crashes happening. Now, after cleaning my pc, I began to experience random restarts on my pc. I thought it was only a hiccup at first but it began to happen randomly and continuously. Because of this, I thought that my hard disk drive was the problem so I replaced it with a new one and I freshly installed windows 10.Now, after installing windows and updating the system to the latest update with drivers fully installed, I began to experience these random crashes again. Especially when playing video games. I ran memtest and it turns out fine and my CPU cores are not overheating, according to Core Temp. No viruses were detected according to the AVG Antivirus Program and Windows Defender. I checked the Event Viewer to find out what's going on but this is the only problem I can find:"The CldFlt service failed to start due to the following error: The request is not supported."My question is that what do you think is the true cause of my PC restarts/crashes? Is it the updates? My components? Any suggestion would be greatly appreciated Thank you!Here are my specs:Processor: i3-6100Graphics Card: Palit GTX 1050RAM: Ballistix 8gb 2400MhzStorage: WD 1Tb (Before), Seagate 250gb (Recent)PSU: Thermaltake Litepower 550w

Ok, I have a certain problem that literally has never happened to me before until 2 nights ago. My computer keeps randomly restarting whenever im in the middle of a game, such as CS:GO or LoL. At first I thought it was the RAM, (which i have 16gb of it) so i removed one stick to see if that was the problem......aaaand it wasnt that at all. If it was GPU related then thats no problem, im purchasing a new Graphics card in a couple of days, so thats fine. If it helps, these are my 'specs':

Alright so here's the story: I had a UPS block connecting my PC to the wall, It wasn't really working properly and didn't keep my pc on when Power cuts, I was too lazy to check out the problem and I let it devide between my PC and the wall outlet. lately I had several power outage in the same day and my UPS stopped working the next day, it didn't turn on at all. so I disconnected the cables and used the same cables to connect my PC directly to the wall. The thing is, I still have the Power Battery Icon which jumps from 100% power to 0% back and forth, and from time to time my PC turns automatically into some kind of sleepmode randomly, and only wake up if I press on keyboard&mouse. this happens every 5-10 minutes and even after an hour totally random. How do I stop this? is the problem from the hardware or cable thing?why do I still have the power battery icon if i'm connected directly to the wall?

Hi all, I am posting because my computer that I build recently crashed for no apparent reason whilst gaming or just browsing the web. my pc specs are: amd athlon x4 760k @3.8ghz (no overclock) sapphire r7 260x (no overclock) msi a78m-e35 corsair cx600 kingston hyperx fury 8gb 1866mhz western digital 1tb hard drive corsair spec 03 dvd drive (don't know model num) a few led strips windows 8.1 64bit pro edition I have looked in the windows event viewer and it showed critical error, the id was 41 and it said " the system has rebooted without cleanly shutting down first". The file attached is a pic of the error code but of it in windows 7 ultimate 64bit instead as I tried that to eliminate a software problem.I have already changed my power supply once as reading forums that was apparently the most likely cause, I have also brought another 4gb stick of ram (hence the 8gb) to eliminate ram as a potential problem as well. Any feedback would be appreciated as I would like to get this solved as soon as possible. Thanks