this gets me ranting all the time, i go into a radio shack and the guy has no idea what a resistor is, i go back another time looking for a ps/2 to usb port for my model m instead he tries to sell me his cheapest usb keyboard, my mother was buying a desktop online threw HP i told her to ask for a ssd and they told her they don't work on desk tops. And the people at best buy don't know jack shit about tech in my experience there just guys trying to get paid, cant say i blame them though. but as an enthusiast it would be nice to get more then just a black stare from an associate when i ask a question.