So first i'm not sure if it's hibernate, this are the symptoms: 1. The display will turn off , 2 any programs that have audio would stop playing ( i assume all programs close) , 3 fans are still working , 4 the only way to get out of this is using power button to turn it off and on again ( might have a hard time booting up again and might require multiple tries 2-3)
When it happens : It mostly happens when i move it using only 1 hand , but sometimes also when i use 2 hands ( lift it up from my stomach while in bad and putting it down near) , 2 times it also happened when i hit the lid while trying to reach out for something in the back of the desk.
At first i thought it's either from a cable not making contact or something being wrong with mother board. I got it today to a service store to check for the cables ( i cannot afford to let it there for 2 weeks or whatever for them to checkout the motherboard), they also checked out the memory rams , if there are any lose things around , and if there are any bios updates to be made. The only things that is out of date is my windows version (1909).
The question is if my laptop is actually going to hibernate or what is this? Also if that is hibernate , can it be generated by hardware? or does it mean it's a software malfunction?