Black screen/Freeze only when gaming
Troubleshooting Help:
What is your parts list? Consider formatting your parts list.
CPU : Ryzen 3 3100 Motherboard: MSI b450 gaming plus max
Memory: corsair vegeance 2 x8gb 3600mhz
storage: 1tb hhd, 500gb m2 ssd
GPU: MSI 1650 super
PSU: Corsair cx 450
Case: Corsair Crystal 570X
Describe your problem. List any error messages and symptoms. Be descriptive.
This is my friends pc after i helped him built it. I built my own so i have somewhat beginner knowledge.
So everything is fine after post after we built it, windows install and install nvidia driver and most of the essential ones. Everything is detected and 'working'.
However, when he goes into gaming, occasionally (20% of the games) he freezes or experiences black screens, sometimes 3 times in a span of a league game. PC runs fine but the game disconnects him and crashes essentially. He just need to close the program and restart it and it will run fine.
The gpu performance was great, other programs such as chrome, steam works fine (OSU works fine too), only for bigger games such as league, valorant, monster hunter etc. PC temps were all medium around 50-60.
So i was wondering if it was due to motherboard or gpu thats causing problem?
List anything you've done in attempt to diagnose or fix the problem.
We looked at event viewer to find some hint, it was saying graphics driver issue/crash when the game crashes. So we tested with a different gpu, a new 1660 super. Same issue. Tried reinstalling drivers, reformatting. No luck.
I was thinking about getting a power supply tester, but thought it was better to ask for some advice first!
Any help or hint would be greatly appreciated for this headache.