Yes, and I did everything they said to do in the Email they sent me. The only other thing they reccomend is to send the product to them for repair which I don't want to do.
Hello, I am looking for advice on a problem I have had for a couple of days now. A couple of months ago I bought a brand new Asus ROG Strix G531GT. Everything was working fine until a couple days ago, when the Armoury Crate service, which controls the fan speed, power levels, RGB Lighting, etc. stopped working properly.
First, I could no longer open the app with the ROG key that was on the top of the keyboard designed for specifically that. I also noticed that I could no longer change the fan speed with the fan speed button beside it either. I tried opening the app, where it said there was a service error. The rgb lighting settings did not appear as usual, and my computer info was not displayed.
I tried reinstalling the app, following all the proper steps on the Asus website, and downloading everything in order, but that did not help. I made sure the BIOS was up to date as well, which it was. I tried restoring my pc to the state it was on a previous date, but it only worked for a little bit before the problem came back. I also tried reinstalling windows, but it still did not work.
If anyone has any ideas to fix this problem, I would greatly appreciate it!
