Random restarts and all ideas I found on the internet fails. This has been happening frequently. (I get no BSOD, directly restarts and jumps back to log-in screen)
PC Spec:
Desktop
OS (Current & Originally installed) - Windows 10 Enterprise Edition
X64-based
OS is from my University and installed by me. Validated by my Uni.
CPU – AMD Ryzen 7 3700X 3.6Ghz
GPU – PNY GTX 1660 Super Dual Fan 6GB
MotherBoard – Asus TUF B550M-Plus (Wifi)
Ram - RAM G.SKILL Aegis 16GB (2x8GB) DDR4-3200MHz CL16 (running on XMP/Profile 1 mode) directly on Asus BIOS. (automatic)
Power Supply - Seasonic S12III Series 650W 80PLUS Bronze
Storage 1 (OS) – WD Black SN750 500GB 3D NAND NVMe
Storage 2 - 2.5" Samsung 860 Evo 500GB MLC V-NAND SATA
Storage 3 – Crucial P5 1GB NVMe SSD
I built the system July 2020. So around 4 months till date, and I have encountered random and without warning, restarts. This always happens when the system is on very low load (surfing web / Word stuff or mundane things), or like today when I literally turned on my PC and logged in and waited for like 5mins idle, it restarted. It has a complete shutdown, and then starts again.
Happens randomly and has no predictable pattern. I do play games and heavy intensive ML simulations for my research, and it does not restart during those times. Some weeks I have 7 to 10 times, and some weeks none.
I tried many remedies that I found online, for example:
- Remove “sleep” functionality
- Run my CPU on Ryzen maximum performance mode
- Stress test my CPU
- RAM test with Windows
- Turned off Fast-Boot
- Never got thermal throttling or any Hardware malfunctioning. I always check HWiNFO64 for this.
- The store I bought my hardware, tested my PowerSupply infront of me with their tools and multimeter, and everything worked fine. As I thought, maybe during low power consumption, the PSU turns off, but that is also not the case.
I have not reinstalled the OS, it is the same from the beginning.
I ran the requested tests and have attached the files. The minidump folder is empty always. "%SystemRoot%\Minidump\" (Without quote marks) - the folder is empty.
I run simulations and I have write my reports on it regularly, I cannot have my PC restart so randomly and wreck my hardware. Kindly request for help. Spent my savings on this. I keep a spare copy of all my data in onedrive, so I am safe there, but not in other departments. I also do not have spare hardware to swap them and check.
I have attached the Event Viewer after the restart happened today.
Links for the two zip files:
Perfmon - https://1drv.ms/u/s!AsUQzaHwGFw5gZVwsvw6zkTtrElFRw?e=EymNZh
Sysnative - https://1drv.ms/u/s!AsUQzaHwGFw5gZVxhlRy_hoU8Lqs_g?e=djfClR
Thank you in advance!