I have complained to my ISP about random microdisconnections and their tech basically did nothing, so I come seeking the truth.
Tech:
Arris NVG4438
PS4
Samsung Galaxy Tab A kids edition
Minecraft as primary test (and just super fun game)
Symptoms:
Random microdisconnections - streaming video produces error message but is able to be immediately resumed. Happens at unknown frequency
Poor signal strength- often does not reach either end of our house (~30 feet in either direction
LAN disconnect on 15 minute intervals - occurs most often at night, can avoid some during the morning but it always matches an interval.
Testing:
Testing began after disconnection from LAN appeared while hosting Minecraft on PS4.
Attempted to switch client device - unsuccessful
Attempted to switch host device - unsuccessful
Attempted to connect host via Ethernet - unsuccessful
Attempted to skip interval by not connecting until after it has passed - disconnected at next interval
Attempted to determine if internet connectivity dropped, streamed lofi hip hop from YouTube - no disconnect
Attempted to connect to external server, the HIVE - no disconnect over 3 intervals
LAN disconnect appears on 15 minute intervals at x:06, x:21, x:36, x:51. Any time a LAN disconnect occurs is on one of these, never at any other times. The video disconnect has not been logged as it is less regular and we've been playing a lot of Minecraft.
After reviewing the logs there appears to be a repeated sequence at each of these intervals:
2020-08-12T21:36:49-04:00 L5 cwmp[4912]: (SSL) Closing Connection: cwmp02.ftwy.in.frontier.com
2020-08-12T21:36:49-04:00 L5 cwmp[4912]: Closing connection on HTTP 204
2020-08-12T21:36:49-04:00 L5 cwmp[4912]: Continue GetParameterValuesResponse (chunk-length - 0)
2020-08-12T21:36:49-04:00 L5 cwmp[4912]: Post GetParameterValuesResponse (chunk-length - 42250)
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: Receive GetParameterValues
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: next Periodic Inform after 899 s
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: Post 0
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: Receive InformResponse
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: Post Inform - reason 2 PERIODIC
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: (SSL) Certificate Verify Success: cwmp02.ftwy.in.frontier.com
2020-08-12T21:36:48-04:00 L5 cwmp[4912]: (SSL) Connect Success: cwmp02.ftwy.in.frontier.com
2020-08-12T21:36:47-04:00 L5 cwmp[4912]: Connect to https://cwmp02.ftwy.in.frontier.com/cookie/900/GPV [184.16.4.32] Retry 0
2020-08-12T21:36:47-04:00 L4 cwmp[4912]: Resolving ACS URL - Retry 0
2020-08-12T21:36:34-04:00 L3 sdb[2151]: Wi-Fi: Number of clients associated on 5GHz radio 5
2020-08-12T21:36:34-04:00 L3 sdb[2151]: Wi-Fi: cc:46:4e:de:94:0a re-joined Wifi_5G after 0 days 0 hours 59 minutes 28 seconds
2020-08-12T21:36:30-04:00 L3 sdb[2151]: Wi-Fi: Number of clients associated on 5GHz radio 5
2020-08-12T21:36:30-04:00 L3 sdb[2151]: Wi-Fi: f8:54:b8:10:01:e9 re-joined Wifi_5G after 18487 days 1 hours 36 minutes 30 seconds
2020-08-12T21:36:23-04:00 L3 sdb[2151]: Wi-Fi: [2] Channel change: New [CH: 36 Score: 10]
Old [CH: 149 Score: 10] Reason: ACS
this sequence occurs every 15 minutes at the same interval that the LAN disconnects occur.
Does this have anything to do with my symptoms?
is this able to be fixed without involving my useless ISP?
How many LTT videos do I have to watch to show my gratitude for your help?