Hello, I'm new to the forums.
I just purchased an Alienware R11 with a I9 10900kf, dual 2080ti's and 16gb of hyper x fury 3200mhz xmp single channel ram. My intentions were to buy from Amazon/Newegg so i wouldn't spend 300 dollars through dell.
To begin with, I enabled xmp with my single channel 16 gig. UEFI said my memory was reading 3200mhz. Worked flawlessly.
So I bought an additional ram stick (same specs) and now the XMP slot in the UEFI is greyed out and its reading my system memory at 32gb, and 2400mhz
Support told me that i can't enable xmp on dual channel but the guy didn't sound too sure and there was a lot of " i think" in the conversation.
Any help would be appreciated