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jm_1206

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About jm_1206

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    Newbie

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  1. It turns out that the ram I have is not compatible with the board. I am going to call ASUS and double check but do you think that could be the issue even though the computer will start?
  2. Just tried it. Unfortunately I am still getting the same issue. Should I look into replacing the motherboard/CPU at this point? Or would contacting support of ASUS be an option? I am not really sure what to do at this point.
  3. It has now gotten to the point where I am unable to reinstall windows because it keeps restarting.
  4. Unfortunately that didn't change anything. I am also noticing now that the RGB on the case will shut off in one spot when I go to login. Not sure if that matters but.
  5. I'll try taking out the battery. After I put the battery back in, should I just use one of the memory sticks?
  6. Should I take out the CMOS battery or click "Load Optimized Defaults" in BIOS?
  7. Yes. The manual said slots B2 and A2 for two sticks which is what I did.
  8. This probably gives more information on what the settings are on right now.
  9. Do you think I need to enable XMP (in my case it is D.O.C.P. standard) because it is running at only 2133MHZ rather than 3200MHz. Right now those settings are checked to Auto. I don't know much about overclocking and tweaking BIOS but could my computer just be running the settings too low?
  10. I tried making three different boot USBs and I keep having the same issue. Maybe its something with the settings in BIOS?
  11. Unfortunately I can't even get into windows long enough for me to install anything. I even tried to reinstall windows and in the middle of putting in my product key it restarted.
  12. I am very unfamiliar with BIOS but under Ai Tweaker there is a setting for DRAM Voltage which is currently set at 1.200V. Should I increase it to 1.35V? Also, there is a setting for ASUS Performance Enhancement, should I turn that on?
  13. I just finished building my first PC and made sure to follow all steps correctly. I made sure that none of the pins on the CPU were damaged, I aligned the two triangles so the CPU was in the correct position and triple checked that all wires were plugged in the correct way. However I keep having this same issue of where the PC will get into the windows screen I will log in and then after 15 seconds or so, it will just restart and the same issue keeps happening. I can get into BIOS without any issues and configure anything and the computer does NOT restart. It seems that whenever I try to do anything in windows 10, the PC will restart. My components are: CPU: AMD Ryzen 7 3700X Motherboard: ASUS ROG Strix B550-E Gaming GPU: Nvidia Quadro RTX 4000 RAM: Corsair Dominator Platinum RGB 32GB (2X16GB) DDR4 3200 CPU Cooler: Corsair H115i RGB Platinum AIO Liquid CPU Cooler Power Supply: Corsair RM850x Storage: Corsair Force Series MP600 1 TB NVMe M.2 and Seagate Barracuda 2TB HDD Case: Fractal Design Vector RS Blackout ATX Thermal Compound: Arctic MX-4 After trying to troubleshoot for weeks and figure out the issues, I thought it could have been the power supply so I got another power supply (same Corsair RM850x) and tried it but again was getting the same issues. I also tried reapplying thermal compound to the CPU but that did not fix anything. I also have been monitoring the CPU temperature and it is around 39-40 C. I tried reinstalling windows (on M.2) but it would keep restarting in the middle of the installation so then I unplugged the HDD and finally got windows installed. I thought that had solved the issue because the PC was then running for a bit. Then I was going to try installing the drivers using Armoury Crate from ASUS ROG (as it was pre-installed) and right as it was about to finish updating whatever it was updating, the computer restarted and now keeps restarting and giving me the same issues. If I just leave it in the login screen for a minute or so it will restart the computer. Additionally, I booted into safe mode and tried to turn off automatic restart but then it kept restarting automatically. I also updated the BIOS to the newest version which did not change anything. If there is something I am missing or messing up, please let me know. This has been quite frustrating. Thank you!
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