Arc117

The CPU was at 30C while at idle, the Chipset was the one at 50C. Also, this is a brand new build, so dust buildup is virtually nonexistent. And I used a grain-of-rice-sized application of thermal paste that came with my Noctua NHD15. I know there are more expensive types of thermal paste out there, but the stuff that comes with a high end CPU cooling fan should be sufficient. Besides, the CPU still never reaches dangerous levels of overheating anyway, still never went over 70C when gaming, so I still don't know what the problem could be. Since the last piece of the puzzle has been the GPU, I have RMA'd it with ASUS and will see if there is anything that they can do to fix or replace it. I was reading on other forums that sometimes the GPU will just malfunction and stop working when reaching a certain clock speed. And if the ASUS RTX 2080Ti is overclocked out of the box, maybe I got a lemon. I will let you guys know when I get it back how it goes. I am still curious if anyone in these forums has played the game Control at max settings with a build similar to mine and experienced any issues?

Nope, I did not enable any XMP profiles, I have left it set to Auto (the default setting). I don’t know a lot about what to tweak in the BIOS so I have left the other settings untouched and in their default states. I did notice that when I was in the Monitor tab of the BIOS that the Chipset Temperature was abnormally high at 50C while the PC is idle. Could this be a factor?

Ok, so now I have done a complete reformat of my m.2 ssd and done a fresh install of Windows 10. I did all windows updates, installed my GPU driver, and I have the most recent bios for my motherboard. I did a fresh install of the game Control and I was able to play for about 15 minutes. Once I paused the game, my pc crashed and shut down again. What else can I possibly do to make this stop? This is absurd that I have spent almost $3000 on a PC and it can’t play the games that the GPU was designed for...

Yep, I have applied thermal compound to the CPU. I have now purchased a ASUS ROG Maximus XII Hero, along with a Intel i7 10700K for CPU, and a Noctua NH-D15 dual fan cooler. After installing these parts and placing them in my PC case, I am still having the same stinking problem! I did uninstall the old drivers from my other components before installing the new parts. The game "Control" by Epic Games is the one game that consistently causes this issue. I will be playing the game just fine, but when I go into a menu and try to quickly cycle through different menu windows (this is still ingame) my PC screen goes black and seizes up and needs to be rebooted. And the temps are the same as with my other components, nothing outside of the 65-70C range for CPU and GPU. Does anyone else have any possible idea of what could be causing this? I'm really beginning to think that I may need to do a fresh install of Windows 10, but it's just going to be really annoying to reconfigure everything again. I have backups, but if I don't know what is causing the issue, process of elimination is going to take forever to find out the problem.

Mem test finished with no errors still, I'm guessing there's something wrong with the motherboard based on your feedback and since I'm not finding any faults for the other hardware. My plan is to order a new Intel Core i7-10700K (might as well upgrade since its here now) and a ASUS ROG MAXIMUS XII HERO (Intel 10th gen). While this model was in the green and not in the blue in the image that you provided, it still seems based on some reviews I've seen that it should work well with a mid-tier CPU and (hopefully) a strong GPU. Also, I'm not quite ready to spend over $400 on a gaming motherboard which I'm not even planning on using SLI, I plan to use only one GPU.

Ok cool, I forgot to mention that I did run a memory test about a week ago, but I'll try again with the app you suggested and see if it shows any issues.

Yes, I have the most recent BIOS, current Windows 10 updates, and most recent NVIDIA drivers for my specific GPU. I hadn't considered the VRMs when building this PC, but then again I've never been able to go this crazy expensive on a GPU until recently. Thanks for the image, I'll do some research to see which MOBO will fit my needs best and go from there. I'll update once I've made a decision and upgraded the motherboard.

Hello guys, I am not very tech savvy, but I have built 3 gaming computers over the past 10 years (I build a new one every time I upgrade). A couple of months ago I decided to build another one and I have been plagued with my PC shutting down when playing certain games. It does not shut down when playing Modern Warfare on Very High Graphics, but when playing the Epic Games title "Control", my computer is able to handle the game just fine for about 10-15 minutes. Then it eventually crashes the computer and it stops working. The screen goes black and the speaker has a faint buzzing sound. The PC power indicator light stays on and the computer never actually "shuts down", so I need to hold the power button to reset it. I have tried Ctrl-alt-delete and various other keyboard methods, but the PC remains completely unresponsive (and the buzzing sound is persistent until I reset it). The PC starts up fine and there are no errors or warnings for Safe Mode or anything like that. Not sure if this helps, but the PC usually crashes when I pause the game and go into a menu to adjust a character upgrade. I have installed MSI afterburner and repeated tests with the game while observing my PC's CPU and GPU temps. The CPU never goes above 74C and the GPU never exceeds 65C, so it shouldn't be crashing from overheating issues. Specs- Windows 10 64bit ASUS z390-E motherboard with latest bios version 1502 Intel i9700K overclocked with XMP2 profile Noctua NH-L9x65 CPU cooler Single RTX2080Ti GPU, ASUS ROG Strix 11GB (not overclocked) 64GB TridentZ RGB ram running at 3200mhz 1000 Watt PSU, EVGA Gold M.2 SSD Samgsung 970 Pro 1TB for operating system install 1 other M.2 SSD 512gb, another 512gb Sata SSD, a 3TB 7200 HDD, and another 3TB 7200 HDD Surge protector outlet strip Case fans, x2 200mm and x1 120mm fans GPU is connected to a Pixio PX329 monitor (2560x1440) via Display Port. This monitor caused no issues with previous PC that I had. Drivers for GPU are up to date I also installed ASUS Armory Crate and used it to update the MOBO drivers for the RGB controls for the MOBO itself as well as the RAM and GPU through AURA RGB. Prior to using the new 1000W PSU that I have now I was using a brand new NZXT C850, 850 watt PSU and experienced the same issues. I also recently discovered that I had not changed the CPU over voltage jumper on my motherboard to be functional, so I switched it from the 1-2 pins to the 2-3 pins and I thought that may have helped with my issue. Unfortunately nothing changed and I still encounter the same problem. By the way, I have also tried doing these tests with the overclock turned off as well. The only difference that I noticed is that the CPU temps don't rise as high when not using the overclock, usually around 65C, before the PC crashes. If anyone has any idea what could be causing this problem, help would be greatly appreciated! *Update* After running a Heaven Benchmark with DX11, Ultra Settings, Extreme Tesselation, and full monitor resolution, nothing caused my PC to crash. Temps never rose above 60C. I then ran a Furmark GPU Stress Test at default resolution for my monitor (2560x1440) at 4K with 8x MSAA. After letting the test run for 5 minutes, my GPU temp had risen to 61C and was staying steady for the last 3 of the 5 minute test. However when I closed Furmark to end the test, my PC screen went black and stopped working. This shutdown was different from the others that I have experienced. Normally, the screen goes black, and then the monitor stops receiving power from the PC, so the monitor goes into standby mode. However this time, the monitor never went into standby mode, it stayed on with a black screen, while the PC was still completely unresponsive. I am curious if this is a GPU issue due to PSU power draw issues? I do have two separate GPU power cables plugged into the PSU for my RTX 2080Ti.