Hello People ,
I hope everybody is doing fine in these times ?
I need some help , am little bit confused AS the title said my PC won't boot with dual channel anymore
to give you guys some context i have a Ryzen 5 3600,
2 days ago i bought an Air Cooler Thermaltake UX200 , i took out the stock cooler , installed my new air cooler ( didn't forget the termal paste , neither the plastic protection below the air cooler lol ) , powered on all the rbg lights up even the 2x8 ram sticks , the air cooler works fine i can also hear my SSDs and hard drive running but it didn't post , so than i started trouble shooting as below
turned off everything , cut out the power cord , took out the CPU and checked it , am 90 % sure that there were no damaged or bent pin , put it back and power back on same issue ,
than i tried to boot with one stick of ram and it works fine , tried the second stick of ram , it also works , so no issues in both the Ram sticks , after that i tried to perform a CMOS reset and powered on with dual channel doesn't post , after that started again with one stick of ram entered bios setup and enabled XMP Profile , save and shut it down , put my rams on dual channel again won't boot
as a last ressort , i put my 2x8 ram in single channel ( A1 and A2 Slots ) well my PC boots into windows and it recognize 16 Gb of RAM , so for now am using as it is .
as i used mostly for games and am not seeing any difference
but i want to know what caused dual channel not working ? and if i won't have any issues in the future running it in a Single channel Config ? lets suppose : could just one bent pin in the CPU cause this ?
i don't know if anyone gonna read this long text , lol but if you do could anyone advise and give me some infos as this case is stressing me out , this my 5th build over the years and this the first time something like this happened
Thank you
BTW my config is :
Asus Prime B450m-a Plus
Ryzen 5 3600
Thermaletake UX200 Argb Air Cooler
2x8 GEIL Superluce 3200 Mhz
Gigabyte GTX 1070 Gaming G1 OC rev2.0
ADATA SSD 128 GB
Samsung 960 Evo NVME 256 Gb
two 1 TB 7200 RPM HDDs
Corsair VS650