Hi all, new to the forum but thought this would be a good place to ask!
I've just bought a new, but second hand, APC pro 1200 UPS with a new battery. I flipped the battery over the right way (green side out), I plugged it in, turned it on by pressing the power button for 2 seconds (util the first beep) and the battery showed as empty and flashing. I then left it on charge over night, but unfortunately no change. I tested the battery voltage, looks decently charged at ~25 volts. I tested the battery terminal inside the UPS while it was connected, looks good, ~27v.
If I turn off the power to the UPS I can hear the coil whine of the transformer as it tries to switch over to the battery, but it just turns off. I've tried cold starting it too. Now you may say that its just broken, but the seller I bought it off tested another used (but basically new) UPS and sent me pictures that it was working and sent me the replacement. Again, the battery reads as dead.
Whats could be going on here? either both units got damaged in the same way in shipping, or the seller is lying (but i doubt it cause hes been very reasonable and has sent me a second unit at no cost to me), or the battery is dead (even though it clearly has some charge...), or something else completely.
Anyone had similar experience or know where to start about finding out whats going on here?