KatHV

Zephyrus GA502; I actually was able to boot it up by removing one of the 2 ssds. The one I just added as an upgrade. Do you think it is a bad ssd? I added the ssd around a year ago,it was an Adata xpg 8200 pro. This issue actually happened multiple times in the past. I only manage to boot up correctly if I remove that ssd. Sadly I don't have an extra ssd to try and test. And this freezing - stuck bootup happens randomly but I believe mostly during gaming.

Um, just long pressed the power button to turn it off.

It doesn't work either.

Hello, my laptop froze and I did a hard reset. But after boot up it is now always stuck at the boot up splash screen and can't even access bios. Any help would be appreciated.

So I had this issue in my laptop for a while now, it only happens occasionally. I don't know what triggers it too. My laptop has 2 nvme - m.2 slots. Both of which are occupied by 512 gb ssds. 1 was pre-installed and I only added the 2nd one - an adata xpg sx8200 pro 512gb, the stock was an intel 660p. So my issue is occassionally my laptop freezes and the only way to get out of it is to force shutdown/ restart the system. But after restart it will then always be stuck at the bios splash screen. To 'fix' this I had to pop the back open, remove the 2nd ssd (adata), reboot and it will continue the boot up. Then i'll shutdown again and put back the 2nd ssd to have the 2nd storage back to the system. It will always work with this supposed 'fix'. Is this an ssd issue? I had this laptop for a year now and it happened for I'd say more or less 10 times. But just yesterday it happened twice (counts towards 10) - first one after closing a game and the second one just before shut down. It becomes now a chore to - remove screws > pop lid > remove ssd > reboot > shutdown > re - seat ssd > close lid > replace screw just to 'fix'. Hoping anyone would sheld a light to this issue I am facing. If this is an ssd problem Other notes: I have no spare ssd to check if there are any issues withthe socket/ laptop itself or another laptop to check if the freezing issue occurs to that other laptop too if I would install the adata ssd there too. Specs: Ryzen 7 3750h; 1660ti max q; 16 gb ram

Is there an official statement from Asus? Like a link of some sort.

I don't have borderlands 3 so I can't exactly compare. But judging from the temperatures of the CPU, I can see some improvements. What is your ambient (room) temperatures currently? Also I do have No man's sky vanilla though, I would like to also ask if you can post your temps and fps while playing that game. I run No man's sky at max settings, mostly constant 60 fps other than times like when mining it drops to around mid 40s. CPU temps are rather toasty on my side, constantly hovering at 89 C with occasional 90-91s C hot. Though this is at an ambient temperature of 30-32 C (tropical country, no air conditioning). Modification I did was i removed the 'paper-like' thingies blocking the bottom vents, not the metal plates though. And I also have a laptop cooler pad.

Particular thermal paste brand you used? Also any particularly 'heavy' games you've tried and what ave fps and temps you got? Thanks!

From what country are you from? Here is one big thing I noticed, I live in a tropical country and ambient temperatures is a big deal. I usually play in a room without airconditioning, and I constantly throttle, my frequency jumps all over the place, goes like 3.3 - 3.8 Ghz, never goes past 3.8 Ghz). But a few days ago I started playing in an airconditioned room at roughly 21 degrees C ambient temp I can now hit 3.9/4.0 Ghz and my CPU temp stays cool at 75 degrees. Less framedrops in farcry 5, and no frame drops at all in no man's sky.

Oh ok. Other question, any of you have this stutter issue in games, like Far cry 5 (settings on high), No man's sky (high), battlefield 1 (high)? My framerate drops from around 70s to 50s and it makes the game stutter during gameplay. I can't seem to get a solid 60+. I also experience this to many other AAA games. Checked my cpu temps in game and it is at 85 C max (far cry 5). Also removed those "paper" that covers the fan intake from the bottom. Edit: I checked my temps when playing no man's sky and apparently it goes much higher at 90 C. Edit2: Also noticed the CPU frequency to be fluctuating all over the place while gaming.

This fixes what issue?