Hey, everyone, I'm kinda desperate.
I bought the GPU on november, it's an ASRock Vega 56 Phantom Gaming card.
Since I got it I tried some overclocking (undervolting and increasing power limit to increase performance overall), it looked promising, though I quickly realized I didn't exactly win the lottery, since it wasn't overclocking a lot. I increased the power limit to 50%, undervolted, kept the rest the same, playing with memory clocks wasn't too successful, either, I could only get around 880 MHz before it would crash when stress testing and gaming.
So after some more time testing and trying overclocks, pretty much any setting I tried gave me crashes 2-3 times per day in games, sometimes when browsing, watching videos, etc...
I decided to not use any overclocks, and while that worked better, I realized recently after playing F1 2019, Read Dead Redemption 2 and several other games that I'm getting crashes even on stock settings...
So I'm playing a game for 1-3 hours, no problem, and then all of a sudden both of my monitors will go black and after 20-30 seconds it would come back, the game would crash and it would say that Radeon Host Application has stopped responding, or something similar...
I would really like to know if this is a driver problem or a faulty card, because I would like it sorted out as it's really annoying and not something I expected when I spend 220€.
Now some more info about my system...
I'm using the latest OPTIONAL GPU driver, freshly installed a couple times, tried the factory reset, tried the DDU uninstaller from safe mode, but nothing seemed to help.
I've got a 2 monitor setup going on, one 60Hz, other 144Hz + an LG TV plugged in but disabled in Windows display settings, I only use it when I want to watch a movie or something.
Here are the rest of my components.
Ryzen 5 1600x 3.60GHz w/ Cryorig H7 cooler
MSI B350 Tomahawk
Ballistix Sport LT 16GB DDR4-2400MHz
Gigabyte SSD 240GB & 600GB HDD
Seasonic FOCUS PLUS GOLD 650W
AOC 24G2 144hz (main monitor) & Lenovo Thinkvision X24
https://streamable.com/3z6bbc here's a video I took today, was playing Anno 1800 for around 3 hours and this happened. The sound of the game kept going, also the mouse was responsive and I "fixed" the problem by opening task manager and killing the game and moving my mouse around the screen to remove the bugging...
I also contacted ASRock and AMD and got an answer from ASRock as to what to try, but I don't really have other components to troubleshoot properly. They also told me that 1.5hrs of furmark stress testing should be enough to guarantee that my GPU is fine, so I did that without issues.
What should I do? I'm still quite confident it's either the card or the drivers, I've been testing for 2 days now and both days I've had crashes on stock settings. I also don't have any overclocks on CPU and RAM. So again, it would crash after minimum 1 hour, sometimes it'd take it a bit longer, but overall pretty consistent crashes in every modern game I tried so far.