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NAEHS

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  1. Greetings LTT forum reaching out today for help with a customer request I've personally never encountered. We have a customer we are building some custom machines for that has made the request for the machine start alarms to monitor background audio level and when triggered to sound alarm at 10-15 dba over ambient. I've contacted all the major general alarm suppliers and had no luck. So my request is does anyone know any companies interested in producing custom electronic signal alarms?
  2. How about a video on replacing your entire NAS. My unraid nas is about 4 years old coming up on 5. I want to replace all the hard drives and just realized unless I build an entire other NAS to move the data to this is going to be one hell of a chore.
  3. No worries just wanted to make sure you saw it. I was on the phone with them for another hour and half this morning unfortunately I had to get on a plane so I asked them to email me an update that was at around 10am EST just checked nothing at 9:18EST. I've sent them another follow-up email
  4. Hi LMG team Thought I'd share the horror show I'm experiencing with LG. After watching the below video I was sold on giving OLED a try for gaming. So shopped around and actually ended up against my better judgement ordering directly from LG's webpage instead of Amazon to save a 100 bucks. Well it has been about a month and here's the LG shit show 1. TV ordered 7.4.2022 2. TV Shipped 7.6.2022 3. TV Damaged 7.10.2022 @Fedex 4. Per LG TV sent back to them and deliver to the Englewood Cliffs, NJ location 5. I contacted LG on 7.11.2022 and inquired on the damaged shipment and asked when they would be dispatching a replacement. They instructed me that I would need to file a damage claim with Fedex and process a return. I explained that I cannot process a return/damage claim on a item I did not receive and provided them the detailed tracking info showing them they had got the TV back. I've called 6 times and up to I could not even begin to guess on the emails as of 7.25.2022. I've got the order info and fedex tracking if you want it. Update 7.29.2022 Another 2 hours on the phone today to be instructed to call fedex again. Followed up email and the fedex documentation @CPotter Update 7.30.2022 - LG chat just straight up dropped me on my ass after refusing to call their online support center lol Update 8.3.2022 - Was on the phone with LG again this morning given the usual run around - had to drop the call to catch a flight asked them for a follow email - no response Update 8.5.2022 email response today letting me know LG does not offer a replacement or exchange program. Absolutely incredible. Their customer service department makes the US government look outright efficient. Update 8.9.2022 - Finally got a return confirmation number but they will not issue my refund until (they get the item back from Fedex) so I again provided the fedex confirmation number should they got the item back early july. Also totaled it up 76 emails, 19 calls at an average of 45 min a piece. Update 8.10.2022 2 hours on the phone with them and 8 different people but I finally got a return authorization. Which they promptly emailed me a return lable for an item I don't have lol they are telling me to ignore it. Update 8.19.2022 Another 2 hour phone session but I finally got my return. I do hereby solemnly swear I will never purchase a LG product again. This has been the worst customer service experience of my life. Hope you drop them on their ass LMG team. So long story short there is no circumstance to which I will ever again purchase a LG anything would you all recommend Sony or Samsung for a replacement? LGE CHAT.pdf vi LGE CHAT.pdf
  5. I'd love to see a workstation replacement laptop shoot out. Dell, HP, Lenovo, etc in their 15-17" inch versions. As work from home settles in more and more need these portable monsters.
  6. Sure speaking to the field engineers the must haves would look like this: Video conferencing (A new edition for the times so a decent web cam is a must) Large Excel files, Marcos, occasional large Access queries On board GPU I think is pretty much a need for us Autocad regular use Fusion 360 regular use Navis works (view only) Occasional simulations for sound mitigation Mircosoft Office (usual stuff) I could dig in a bit deeper if needed
  7. Hi Team Stumbled across Linus Tech Tips on youtube and wanted to see if this community could provide some guidance. I run a engineering team at Amazon covering North America and I am looking for the right workbook balance between power and transport. Its easy to take care of the folks in the office but we've struggled to find the right machine for the field engineers (50% travel). My team likes the Microsoft surfacebook series for ease of use and transport but even the 15 model with max specs falls short in the graphics department in some cases with our software needs. Others that are frustrated with the surfacebook have moved to the Zbook series with HP. The 15u Zbook can get it done for us but I wanted to see what else is out there. I am considering bringing in a couple Lenovo P53 units for the team to try out. Update 3.31.2022 - we went with a fleet of the Thinkpad P53s. I would not recommend they are often thermal throttling with even small loads when equipped with the I9s. Our Dell XPS units are doing much better.
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