Pepperonis

Hello. So I'v been having this problem on and off but I finally got to a point where it's getting a bit irritating to fix. My problem, as seen in the title, is that whenever I try launching any game like Valorant, Lost Ark, or Genshin Impact, i'll be tabbed out and my gpu will lose connection in MSI Afterburner. I sometimes get an error message, but most of the times I do not. It will also sometimes disconnect even when idling I have to reboot the system in order for my gpu to reconnect but that doesn't fix the problem. I play on a gaming laptop for you information. If anyone can help that would be awesome. Thank you! Dell G7 7588 GPU: 1060 Max-Q CPU: i7-8750H

I'll keep that in mind. Thanks again.

Ok, thank you guys for the answers/replies!

Hello guys. I am making this post for a small question and that is, can I use acetone on my gpu and cpu dies to get rid of a liquid metal stain/residue? I am using a laptop (Dell G7 7588) and have been using thermal paste for over a year now instead of liquid metal. Here are pictures of the dies below. Thanks for the help.

To anyone who looks at this post to help, this is an update So a miracle happened and somehow my core clocks went back to normal. The cpu stays decently at the range of 2800-3300 Mhz when gaming and at a temp of 85 degrees C but my gpu went back to 77 degrees C when gaming and lowered the clock speed slightly from 1700 to 1400 Mhz which is not bad at all. I hope this can stay constant in the future and THANK ALL OF THE PEOPLE that helped me. I cannot appreciate you guys enough. If the problem occurs once again, I'm probably going to make another post, but I hope that won't be the case Hope to not see this problem again!

To anyone who still looks at this post to help, this is an update So a miracle happened and somehow my core clocks went back to normal. The cpu stays decently at the range of 2800-3300 Mhz when gaming and at a temp of 85 degrees C but my gpu went back to 77 degrees C when gaming and lowered the clock speed slightly from 1700 to 1400 Mhz which is not bad at all. I hope this can stay constant in the future and THANK ALL OF THE PEOPLE that helped me. I cannot appreciate you guys enough. If the problem occurs once again, I'm probably going to make another post, but I hope that won't be the case Thank you all again!

Hello, So i've acutally gotten help from really great people already in the general discussion, but I just wanted to see if I could get more help on my situation. Basically, whenever I'm playing any games, like bf4, black ops 3 zombies, valorant, or mw warzone, my clock speed on the cpu drops from a good clock speed like 3200 Mhz down to a very low clock speed like 1300-1900 Mhz. My gpu is not affected at all staying comfortably at 1700 Mhz at 70 degrees C. I am using a Dell G7 7588 with an i7 8750h and a 1060 max q and just recently repasted my cpu and gpu. I also replaced the thermal pads and sanded the copper heatsink to remove dried liquid metal from before. One thing to mention is that I also undervolted my cpu with an offset voltage of -100.6 mV. I set the limit of the clock speed to 3200 Mhz in the TPL section to see if that would solve my solution but it didnt seem to work. Hope you guys can help me out and thanks for any help truly.

So this is what happens in basically all the games when I try to play As you can see, the clock speed goes all the way down to 1706 Mhz or some other really low value. It will go back up to 3200 Mhz (which is what i capped it at in throttlestop) from time to time but its kinda rare. My gpu is fine staying at a good temp and good clock speed but my cpu isnt.

Yes that is very true and could be a possibility. I am using 1mm thick pads right now but I'm not sure if that is too thick. The this is I don't know why its only affecting my cpu and not my gpu or cpu. Do you think I can possibly squish/flatten the pads out a bit for for good contact on the cpu/gpu?

My laptop is a Dell G7 7588. It has a gtx 1060 max q, i7 8750, 16 gb of ram, 1 tb hdd and a 128 gb ssd. I ended up testing a few games after the repaste and... In bf4, the clock speed is still fluctuating and sometimes just stays at 1607 Mhz for a minute or 2. In valorant, the core clock also drops but instead drops to 1907 Mhz. The temperatures in both games of the cpu drop as well from somewhere like 90 degrees C to 69-77 degrees C. I looked up my problem elsewhere and it seems like power limit throttling. In the past, this was a problem for me but it instead affected my gpu and cpu but this time around, my cpu is the only one affected while my gpu is fine. (I don't know if power limit throttling is affecting the cpu though). I've also seen online that turning on and off some settings in the BIOS settings of the performance tab may solve this problem like disabling C-states or enabling/disabling speed step.

I already did that but it doesn't seem to be affecting anything. EDIT: sorry i misunderstood your questions, I did not sand the IHS (dont wry im not that dump). I only sanded the heatsink where it touches the dies of the cpu and gpu like shown in the previous picture. I think it looks like I sanded the dies because its the stain from the Liquid metal i used before awhile ago.

So after repasting, sanding my copper heatsink to clean off the dried liquid metal, replacing my thermal pads, and even resetting to BIOS default, my core clock is stil fluctuating and even sometimes just constantly stays at 1607 Mhz in a battlefield 4 game. I did go into throttlestop right after rebooting and changed the speed shift max in the TPL section from 32 to 41 so it doesn't cap at 3200 Mhz anymore. Temperatures on the desktop are at 55-65 degrees C while not playing games and the gpu is at 59 degrees C while not play games too.

Alright Ill try that. Ill be going back to reassembling now and update you in a bit if you're still willing to help. Thanks for the help!

Yes, im cutting out thermal pads that are 1mm thick right now which was i think the same size as the stock ones. Im going to use corsairs TM30 paste this time and not Artic Silver 5 because im a bit low on that. Lets hope things are alright. Also one question, when I boot up again, should I reset thr BIOS to default? Ive skipped this in the past repastes and just press continue so Im not sure if that would help fix my problem.

My cpu, gpu, and copper heatsink after opening, repasting, cleaning, and sanding again