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PALTV

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About PALTV

  • Title
    Newbie
  1. This is very long so I appreciate anyone who reads it all, however I wanted to provide as much detail as possible so I don’t waste anyone’s time. If anyone could solve this it would be very much appreciated! PC Specifications: CPU: i5-9600k GPU: NVIDIA GTX 1070/NVIDIA RTX 2070 Super (Both used in testing.) MOBO: MSI MPG Z390 Gaming Plus RAM: 16GB Corsair Vengeance 2400MHz Main Drive: 500GB Corsair MP510 NVMe M.2 SSD PSU: Corsair HX850 This is a year-old build with no hardware changes since it was built. Up until three weeks ago, I was using my computer daily and it was running perfectly, even under significant load. I then left it turned off for a week as I wasn’t using it and returned to find that it wouldn’t boot. Listed below are my two separate problems with additional information and then everything I’ve done to try and fix them so far. Problem 1: When the PC is powered on, it can take anywhere from 5-45 minutes to POST. The CPU and GPU fans spin and light up, whilst the motherboard and keyboard’s LEDs also light up. However, no other peripherals are powered. The motherboard displays a solid red light on the CPU LED of its ‘EZ Debug’ indicator. This only occurs when powering on following a shut down and does not occur following a restart where power is maintained. Problem 2: (May be unrelated but has only started during the last two weeks.) At any point whilst the PC is on, it will freeze. It has frozen under load and when no programs are open at all. It also freezes after different lengths of time, for example when I’ve gone to log in or after hours of using it. There seems to be no consistency with this. There is also no consistency in the load on each component at the point of freezing. I have taken photos of my Task Manager when it freezes and there is not correlation between the results. Already Attempted Methods: - Full disassembly and rebuild of the computer making sure that there are no bent pins on the motherboard; the processor is in perfect physical condition; that there is sufficient thermal paste applied and there isn’t a motherboard standoff shorting the system. - Reconnection of the CPU power cable to ensure that it is securely plugged in. - Reseating of the RAM in different slots. - Attempted boots with only one rather than two sticks of RAM.(Done multiple times, each in a different slot.) - Removal of the CMOS battery for 5 minutes. - Attempted to jump the JBAT1 pins with a screwdriver. - Attempted boots with no peripherals plugged in, only PSU and RAM. - Tested two separate graphics cards. - The processor passed all of the Intel Processor Diagnostic Tool’s tests. - Open Hardware Monitor and CPU-Z show no signs of overheating or other problems. - The ‘/scannow’ command in Command Prompt returned the result that there were some errors found but that they would be repaired on restart. - Updated BIOS using the MSI M-FLASH software. - The drivers for all devices have been updated and checked. - The Intel Turbo Boost software has been disabled in the BIOS. - The processor clock speed was restricted to its core clock speed. - All drives scanned for errors and have come up clear. The only success I’ve had is on two different occasions when I powered the PC on and was given a message stating that the previous overclocking values had failed, giving me the options to ‘Run Setup’ (F1), ‘Reset to default values and continue.’ (F2) or ‘Load last known good values.’ (ALT-L) I have tried both the second and third options, neither of which sorted the problem but they both allowed me to shut down and power on my PC with no delay three times, on both occasions. preciate anyone who reads it all, however I wanted to provide as much detail as possible so I don’t waste anyone’s time. If anyone could solve this it would be very much appreciated! PC Specifications: CPU: i5-9600k GPU: NVIDIA GTX 1070/NVIDIA RTX 2070 Super (Both used in testing.) MOBO: MSI MPG Z390 Gaming Plus RAM: 16GB Corsair Vengeance 2400MHz Main Drive: 500GB Corsair MP510 NVMe M.2 SSD PSU: Corsair HX850 This is a year-old build with no hardware changes since it was built. Up until three weeks ago, I was using my computer daily and it was running perfectly, even under significant load. I then left it turned off for a week as I wasn’t using it and returned to find that it wouldn’t boot. Listed below are my two separate problems with additional information and then everything I’ve done to try and fix them so far. Problem 1: When the PC is powered on, it can take anywhere from 5-45 minutes to POST. The CPU and GPU fans spin and light up, whilst the motherboard and keyboard’s LEDs also light up. However, no other peripherals are powered. The motherboard displays a solid red light on the CPU LED of its ‘EZ Debug’ indicator. This only occurs when powering on following a shut down and does not occur following a restart where power is maintained. Problem 2: (May be unrelated but has only started during the last two weeks.) At any point whilst the PC is on, it will freeze. It has frozen under load and when no programs are open at all. It also freezes after different lengths of time, for example when I’ve gone to log in or after hours of using it. There seems to be no consistency with this. There is also no consistency in the load on each component at the point of freezing. I have taken photos of my Task Manager when it freezes and there is not correlation between the results. Already Attempted Methods: - Full disassembly and rebuild of the computer making sure that there are no bent pins on the motherboard; the processor is in perfect physical condition; that there is sufficient thermal paste applied and there isn’t a motherboard standoff shorting the system. - Reconnection of the CPU power cable to ensure that it is securely plugged in. - Reseating of the RAM in different slots. - Attempted boots with only one rather than two sticks of RAM.(Done multiple times, each in a different slot.) - Removal of the CMOS battery for 5 minutes. - Attempted to jump the JBAT1 pins with a screwdriver. - Attempted boots with no peripherals plugged in, only PSU and RAM. - Tested two separate graphics cards. - The processor passed all of the Intel Processor Diagnostic Tool’s tests. - Open Hardware Monitor and CPU-Z show no signs of overheating or other problems. - The ‘/scannow’ command in Command Prompt returned the result that there were some errors found but that they would be repaired on restart. - Updated BIOS using the MSI M-FLASH software. - The drivers for all devices have been updated and checked. - The Intel Turbo Boost software has been disabled in the BIOS. - The processor clock speed was restricted to its core clock speed. - All drives scanned for errors and have come up clear. The only success I’ve had is on two different occasions when I powered the PC on and was given a message stating that the previous overclocking values had failed, giving me the options to ‘Run Setup’ (F1), ‘Reset to default values and continue.’ (F2) or ‘Load last known good values.’ (ALT-L) I have tried both the second and third options, neither of which sorted the problem but they both allowed me to shut down and power on my PC with no delay three times, on both occasions.
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