Luke123

Hi Semper, Just wanted to check if you saw my last msg?

Hi SavageNeo, Thanks for the info. How would I RMA the psu if there isn't actually an issue with it? (as it's just a compatibility issue with my graphics card). Is it likely they would just send me an replacement of the same psu? Thanks, Luke

Hi Semper, Thanks for your reply. Since writing this question this morning, my PC has frozen twice! I had a look in the event viewer once the PC had restarted after the freeze, and couldn't really find anything... uploaded an image below. If I go on to do the DDU, will my whole PC be wiped or will it only affect my graphics card drivers? I had the stop code THREAD_STUCK_IN_DEVICE_DRIVER when the blue screen appeared....could this tell us what the issue is? Thanks for your help, Luke

Hi, I have had my PC now for just over half a year that I built myself. Whenever I play games (such as Rainbow Six Siege, GTA, and a few more), I sometimes find that my PC crashes. This usually happens every few days but its hard to know when it'll happen next as it is completely random. When the crash occurs, my monitors go blank, my fans go really fast and loud (not too sure which fan(s) it is though), my graphics card load light disappears and my keyboard and mouse RGB lighting disappears. It actually sounds as if the PC will explode when this occurs as the fans can get ridiculously loud (loudness changes between crashes for some reason too). Occasionally, a blue screen will appear when the crash occurs and gives the Stop code : THREAD_STUCK_IN_DEVICE_DRIVER. The screen also says it will restart for me but it never does, so I am always forced to forced shutdown the PC and restart. Here is a list of my components: -AMD Ryzen 5 2600x -AMD Rx Vega 56 (MSI Airboost) -16gb corsair vengeance ddr4 3000 -Gigabyte b450m -Corsair vs650 80+ psu As i am still fairly new to PCs, I am not the best at troubleshooting so any help would be really appreciated. So far, I have checked my GPU temperatures and when gaming, it reaches around 74 degrees celcius max which isn't very high as far as i am aware. I have updated the GPU drivers but that hasn't done anything. At the moment, I am suspecting the problem to be the PSU, but again, I am not very experienced with this stuff. Thanks for any help, Luke