specs: (i'll provide more if needed, i don't have the pc with me)
RTX 2060 (dunno the model)
AMD Ryzen 7 4700G CPU
16gb RAM
a friend of mine has been experiencing these issues for the last 3 weeks or so:
the pc starts normally, but as soon as it's put under any kind of load it crashes to a black screen, but you can still hear sounds in the background. i tried getting into the hideout in tarkov and it crashed before it was even done loading, same thing happened with the unigine superposition benchmark.
he already upgraded from 8gb to 16gb as he noticed the ram was completely full when the issue begun but it didn't fix it. next i thought it was about temperature but i managed to check before it crashed and both the gpu and cpu were under 50°C.
the crashing was resolved when i disabled the ryzen integrated gpu but i still got very low fps in both the game (10 to 15) and the benchmark (4 to 10) with a core clock of less than 600MHz.
we also reset windows a couple times but it didn't change anything.