I have a WD Passport hard drive I need to be able to use to back up my secondary computer but my computer wont recognize it and just tells me "Device Descriptor Request Failed" and says that I already have the recommended drivers for the device. I have tried EVERYTHING I can think of. If someone would be so kind as to help me out if possible I'd love you FOREVER!!!!! Feel free to shoot me a message for my discord. I'm so desperate to get this to work!!