NZXT CAM app does not launch.
I've got 2 NZXT Aer RGB fans, a Kraken X62 AIO, and one of the NZXT light strips in my system. These are controlled by an NZXT Smart Device V2. As of this morning, I cannot start the NZXT CAM app anymore. Was working fine yesterday. Clicking on the app icon has no observable effect. All the lighting is stuck in the default, white profile.
I've tried a few troubleshooting methods already, with no success:
Running the app with administrator permissions doesn't help.
Uninstalling (using Revo Uninstaller to get rid of any remaining files) and reinstalling the latest version of the CAM app from the NZXT website doesn't help.
Disabling other services in System Configuration > Services and performing clean boot doesn't help.
I noticed that NZXT CAM does not show in the Program Files (x86) folder. It does, however, appear in the Program Files folder. It also doesn't appear in System32 > Tasks. 'CAM Service' appears in System Configuration as "running".
If anyone has experienced this issue or something similar, I would be interested in hearing about it.
I noticed that one of the case fans has stopped spinning, except for when the system is subject to relatively heavy CPU load.
For anyone else that is having this issue: CAM seems to work in a local admin account.
How to create a local admin account: https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account.
Opening CAM in the local account and configuring settings, then switching back to my main account seems to do the trick.