Hello,
I've been using my PS4 Slim with a Wireless connection for over a year without any problems, averaging a 20 Mbps download speed (measured both with the PS4 and a separate Ookla speed test).
Recently, after having upgraded part of my home network infrastructure, I've decided to switch to a Wired connection in order to get better speeds, right? Wrong! It alternates between failing to connect completely or having a download speed of 2-200 kbps.
My normal network configuration is as shown in Fig. 1. Please note that the 10m long Cat.5 cable runs through the walls, so it is unavailable for upgrading. This is the router and these are the network switches (without management).
Fig. 1 - Normal network configuration.
I have made several attempts to fix the issue, including:
Configuring the PS4 Wired connection Automatically and Manually.
Changing DNS servers (including Google's).
Rebooting / Resetting the router.
Shutting off or disconnecting every other device on the network.
Bypassing one or both of the network switches (and chaining the cables together using couplers - see Figs. 2-3).
Detailed speed measurements:
PC 1: 70-90 Mbps.
PC 2: 250-350 Mbps.
PS4 (Wired): 2-200 kbps.
PS4 (Wireless): 15-25 Mbps.
Laptop connected @ PS4 node: 80-90 Mbps.
PS4 (Wired), bypassing Switch 2 (see Fig. 2): FAIL to connect to internet.
Laptop connected @ PS4 node, bypassing Switch 2 (see Fig. 2): 75-90 Mbps.
PS4 (Wired), bypassing both switches (see Fig. 3): FAIL to connect to internet.
Laptop connected @ PS4 node, bypassing both switches (see Fig. 3): 80-90 Mbps.
Fig. 2 - Bypassing Switch 2. Fig. 3 - Direct connection - bypassing both switches.
Nothing I've tried has fixed this issue so far. Is there anything I'm missing / any solution to this?
Thank you for your time and help!
