Let me re-phrase, not blaming Corsair at all, just my lack of properly reading the manual; my manual is slightly different though. The brackets are located between 2 rubber pieces, the copper plate on top with screws. It says in my instruction manual to not loosen the copper plate to help get the brackets out (paraphrasing). Well I didn't see the not word, although losing the plate helped. I was afraid of pulling too hard and fucking something up. Just one of those dumb ass moments I suppose...?but I learned nonetheless. Thanks