Hi, I'm helping a friend build a computer. I've walked him through the whole process on Discord and he has viewed some build guides as well.
When he turns on the computer, the EZ Debug indicator lights up the "boot" light on the mobo. We've tried to re-seat the memory, (our dual-channel setup is slot 2 and 4), we've tried to reset the CMOS, we have tried to boot with a Windows install USB (windows is not yet installed, we cannot get to that point...), we've spammed every key imaginable to try to get it into the BIOS, but nothing is working. The same "boot" light was a solid-red on the motherboard. That was until we tried to boot it without ANY of the ram in. When we tried that, the "VGA" light came on in the EZ Debug section. Here's a list of the main components:
Ryzen 5 3600
Corsair Vengeance DDR4 3666
Zotac RTX 2070 SUPER
MSI x570-a PRO
Samsung 970 EVO 500GB
Seagate Barracuda 2TB 7200RPM
Any help is greatly appreciated
Thanks, Caleb.